Worse company ever! Avoid them like the plague. They promised a 10 calendar day window for delivery of gas. We were in an out-of-gas situation so they required us to be at home. We were told four days in a row that they were coming to deliver gas. They missed all four days. On the 10th day they could not tell us when they would deliver gas and that we were not scheduled on a route.
In addition, they charge a yearly fee for the tank when there competitors do not. They also charge $1.20 more than there competitors. Osterman is charging me $3.299 for gas while AmeriGas is charging $4.50. Osterman is also giving me a free tank.
I was told by multiple supervisors at AmeriGas that they would honor the $3.299 fee especially since they had missed delivery four days in a row. They came back telling me that they would no longer honor the $3.299 fee and that they would schedule a pickup of their tank. read more