Omgosh...we purchased a home that had an old propane tank. I called the faded # on the tank that turned out to be Amerigas. I knew better, but I did not take the time to look up reviews before filling the tank. Huge mistake. Now, 9 months later, I called to have the dilapidated tank removed from our property. I was told it would cost $149.99 for early cancellation (less than a customer for 3 years), plus $419.98 pickup fee. You have to go to a special page to find, in small print, all the gotcha extra charges. This really needs to be illegal. I can only hope Amerigas Propane LP will pay attention to all their negative reviews; if not, they deserve to go out of business. read more

Amerigas Propane L P - Sandpoint, Idaho

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If I could give Amerigas negative stars, it would be -10. Buyer beware! Don't assume an Amerigas (AG) account. Make seller cancel it. AG will charge you over $600+ to cancel and pick up the tank. AG makes you sign a 3 yr contract. AG propane costs 3X more than The Coop or other providers. Amerigas lies, cheats and steals. Ther are hundreds of customer complaints on Facebook, Reddit, Nextdoor. After discovering how bad AG was, I cancelled. They picked up tank, 30 days later tried to suck $587 out of my Chase account. I tried to view the 'invoices' they posted online, and they invoice was not there! Got an error message. Asked for invoice, they were charging me fees not authorized by our contract. I've been in heated battle with them for over a week. DON'T ASSUME A SELLERS OLD Amerigas ACCOUNT! You will regret it! read more

I've been waiting for this company to refill my tank for almost 2 weeks. But this is the slogan they say they stand by..... Your safety. Our promise.With a full-time safety management team, more than 8,000 employees nationwide, and 24-hour live emergency service, AmeriGas is there for you whenever you need us. We are committed to providing safe, reliable, and responsive service to all of our customers. This is our promise to you. Two weeks without heat. I'm not impressed not at all. read more

I was helping a friend move "stuff" to his new home north of Sandpoint, ID. Very cold weather with some snow and rain. After 2weeks of calling we finally arrived to find the tank at 10% and house cold. He uses remote smart access to the home. Operators keep saying "I'll place you on the urgent list" and nothing happens. For the only game in town they sure take advantage of that situation; by not caring about service. read more