This place knows customer service. Every time I have gone there I feel welcome and leave satastified feeling like I purchased exactly what I wanted. Today's trip was no different. Earlier in the day I started having problems with my Sigelei 213 mod and a friend suggested that I head over to the place I had bought the mod from. I headed over and explained my issue with the mod and even though the staff wasn't able to replicate the problem they still exchanged the mod for a new one free of charge. While I was there I decided to buy a 30ml. bottle of one of their custom juice blends. During the process of attempting to replicate the problem I was having with the mod they hit my vape quite a few times (using their own tip) so they hooked me up with a free atomizer and threw in the 30ml. bottle as well. I still tried to pay for the bottle but the staff member refused payment and insisted that I take the bottle free of charge simply for the hassle I had to go through with the mod. I wouldn't suggest going on there with jacked up mods with hopes of getting free juice but the customer service will be exceptional none the less. They also gave me advice in case my mod starts having trouble in the future as my store warranty runs out in three days. All in all this place deserves 5 stars based off my expirence there today and in the past. read more

What an awesome Vape team. We have been using them for the past 3 years & recommend them above all. Their top service reps are extremely knowledgable and well prepared to answer all your Vape questions, offer equipment recommendations based on solid quality assurance testing, and have years of experience. Another awesome plus about this location is that they offer custom e-liquid blends or "flavors" and make their mixes on site - usually as ordered. This allows you to choose your specific level of flavor & nicotine grams making it easy to decrease as your craving goes away. It's a neat place to enjoy sampling new flavors and checking out new equipment. It may get a bit busy and sometimes have lots of customers who are all sampling & Vaping at one time ... this just PROVES that the service & quality is outstanding & they are well liked! We drive up from Florida for the service & product quality. Very clean; organized well They have a good thing going ... Any problems just ask for Tim! read more

Great local business. Friendly staff, and good products. I have been a customer here since they sold me my first vape pen and helped me kick the smoking habit. Karen, Logan, James, Timmy, Stephanie, and Penny are so helpful with everything you could possibly need. From devices to fluids they can get you any information on any vape related subject. The atmosphere in the shop is very professional and still relaxed. You are always greeted with a hearty hello from more than one person behind the counter (and even regular customers). Leaving is no different, even Penny or Tim will say goodbye to you from their offices. Prices are very competitive for the area. And the weekly specials they run make the prices that much better. All in all I can't seem to find any reason to not continue my patronage of this store. I love the shop and the people. read more

The best vape shop I have ever been to with a wide range of products! The prices are just right aswell! The owners are extremely extraordinary people. They made sure to help me with all my needs. They offer a very friendly environment. I will be coming back and letting my friends and family know this is the shop to be at! If you're looking for a vape shop to call home this is the place! read more

I love this vape shop. they have very reasonable prices compared to other local stores, and their customer service is outstanding. I had a problem with a vape and they were kind and quick to resolve the issue. ....And my favorite juice costs 5-10$ less shopping here They have earned my repeat business ! read more

The very BEST VAPE SHOP there is! Every employee is very knowledgeable and excited to help. No question is stupid. I'm 50 and they have helped me beyond belief.  Absolutely love Stephanie, Karen and Logan, but ALL OF THEM are terrific! Highly recommend! Wouldn't go anywhere else! read more

Excellent shop with amazing service by far the best vape shop around flavors here are absolutely amazing their house blends are on point and the people here are very nice you will always get excellent service and I would definitely come here everyday for my vaping needs. read more

This is the best smoke shop that I have ever been in!! The people are personable and treat you like family. Everyone knows their products and dont mind helping with anything, I will continue to use them as long as they are in business and recommend them to all!! read more

Awesome staff great selection by far the best vape shop around they are very helpful always up beat and they enjoy the work they do the only shop i will ever go to the flavors they have as house blends are amazing top flavor for me would be strawberry ice cream. read more

This place is great. Regardless of the one pretentious review below this place treats you like family and are willing to help with a lot of questions. Great reward program too. read more

I've always had a great experience when I come in everyone is very helpful and customer service is excellent!!! I recommend this place to all my friends and family. read more

awesome!!!!extremely knowledgable service reps and offers top quality equipment and recommendations backed by years of experience. i recommend them above all. read more

Best vape shop in world. Love the service everyone is very polite and quick. They all conversate with you. Comfortable environment I go and just chill sometimes. read more

I have been a customer here and absolutely love the service. They are very kind and friendly. This place is always clean and able to find what I need quickly. read more

Thanks for the good customer service, the reps was very patient and took the time explained everything to me. I am one satisfied customer

Great shop, employees are knowledgeable and always willing to help!! Have always had good experiences here