1. American Premier

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North Myrtle Beach, SC

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American Premier

1.0 (10 reviews)
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7 years ago

Don't waste your time. We spent 3 months trying to work with this company & finally gave up.

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Luke’s Porch & Window Screen Repair - Porch screen

Luke’s Porch & Window Screen Repair

(17 reviews)

I just had 2 custom porch screens installed by Luke's Porch & Window Screen Repair and want to…read moreshare what a fantastic job they did. I had a very special need to have large screens with a marine grade zipper installed on my Lanai to allow access to clean and polish my Fenetex Vinyl Rolldown porch enclosures. On my first visit with Marshall who is their lead technician at Luke's Porch and Window Screening Marshall was very prompt and courteous and came up with the perfect solution for my needs. I wanted to have 2 custom screens about 12ft x 6ft fabricated with about a 20ft marine grade zipper that allows access to my Fenetex Vinyl Rolldown Porch Enclosures. He had them fabricated very quickly and 2 weeks later meticulously installed them and carefully cleaned and polished my clear vinyl rolldown enclosure. The vinyl enclosure allows our Lanai to convert from a fresh air screened Lanai to a 4 season space when we choose. I had a fantastic experience with Marshall and he was very prompt and courteous and very detailed in his work. You rarely find someone as dedicated to their job as Marshall is! I highly recommend Marshall who is the lead technician with Luke's Porch and Window Screening and look forward to working with this company for many years! I gladly give them 5 s and more if there was the option!

Unprofessional communication, poor scheduling, and evasive behavior…read more Noal from Luke's Porch & Window Screen Repair came out on August 11, 2026, to give us an estimate for replacing our back porch screens. We agreed on a plan utilizing SunTex materials. He explicitly stated that if the material was in stock, he would perform the installation on August 20, 202, but would let us know. Agreement was sent via email. As the date approached, I received zero communication or confirmation from the company. On August 18, just three days before the scheduled job, I proactively reached out to ask if he was still coming. Only then did Noal inform me that the material was out of stock and ordering it could take up to six weeks. It was highly disappointing that they waited until I initiated contact to check their inventory or notify me of a month-long delay. The situation became more concerning over the next 24 hours. The day before the job was supposed to happen, Noal texted stating he might have found a single roll of material to do the job after all. Because of the back-and-forth, I asked him some question and to clarify the name of the secondary screening product we had discussed. When I looked up the product name he gave me, it was completely unlisted on their company website. When I questioned why the product wasn't on their official site, he claimed the website simply hadn't been updated. However, immediately after being challenged on the product's validity, he abruptly texted telling us it would be best if we "used another company" and canceled the job entirely. Asking a business for standard product verification and scheduling updates should never result in an unprofessional, defensive cancellation. I highly recommend looking elsewhere if you expect transparency, reliability, and clear communication for your home projects when dealing with Noal. Disappointed, as I expected better from the reviews!

Carolina Home Exteriors - Water

Carolina Home Exteriors

(13 reviews)

We had them put in a sun room they did a great job. Stephi and his team who did the installation…read morewere the best They were quick and clean did an amazing job. The only problem was we received the wrong door and unable to put in a doggie door Well Brian went above and beyond for us they ordered a new door and installed it. Now we have two very happy dogs They did a great job for us but they weren't happy until they made our dogs happy. You have to like customers service that made sure everyone in my family was happy including my dogs. We give them 5 stars and my dogs give them 5 bones. They were not the cheapest and they were not the most expensive quote but their materials were by far the best we looked at. We received more than 6 quotes Ben Taylor the salesman was a genuine gentleman.

Had enclosure done on my condo. It has leaked from day one. They came out multiple times and…read morere-chaulked. Finally after waiting several months the guys came out and realized whoever installed it left screws out, put windows in upside down and areas that had never seen caulk. A crappy job. So after them seeing this they agree it needs to be taken down and put back up. After waiting 4 weeks on this they come out today for what should have been a 2 day job and finish in 3 hrs. I'm posting this in hopes I can get some results. If I do I will change my rating. Until then DO NOT get these folks to do your enclosure. I have pictures for anyone wanting to see them. I am just before contacting my attorney. I was so excited to beginning with and now I'm having to deal with water intrusion. I think I have been patient long enough!!!

Sunspace of Myrtle Beach - Sunspace Of Myrtle Beach

Sunspace of Myrtle Beach

(2 reviews)

Sunspace came highly recommended, and we were initially impressed with the proposed process and…read moretimeline. Unfortunately, delays, poor communication, and ongoing scheduling uncertainty made the experience frustrating from the start. During installation, workers repeatedly smoked on our property despite multiple requests not to due to a smoke allergy. Cigarette waste was left in the mulch, which we found disrespectful and concerning. Although management acknowledged the issue, it continued throughout much of the project. We also encountered several quality concerns, but after further discussion, a QC representative was sent out and resolved the remaining issues to our satisfaction. We appreciate the finished sunroom and look forward to enjoying it. Sunspace delivers a quality product, but there is room for improvement in customer service and project communication.

recently had my screen porch enclosed by this company, and unfortunately, the overall experience…read morefell short of expectations. The most significant issue was the extended timeline for addressing leaks -- it took approximately 7 months to get resolution, which was far longer than reasonable and caused ongoing inconvenience. Additionally, there have been multiple instances of poor workmanship, including numerous stripped screws around the doors and windows, as well as a screw recently falling out of one of the transom windows (which I stepped on). These details suggest inadequate installation quality and attention to fastening hardware. I chose this company partly because of their advertising as a family- and veteran-owned business, which led me to expect a higher standard of care and accountability. Regrettably, the execution did not match that impression. I believe the owner would benefit from being made aware of these installation quality concerns, as they could help improve future projects. I now need to hire another reputable contractor to repair the hidden stripped screws and properly caulk/seal the entire enclosure. While I hoped for a seamless addition to our home, these issues have been disappointing. Potential customers may want to ask detailed questions about installation standards, timelines for follow-up work, and warranties on hardware/fasteners before proceeding.

Screens Only

Screens Only

(2 reviews)

Jim has installed five windows ( just the igus -insulated glass units) and rescreened a couple of…read morewindow screens for us in the past 18 months and recently installed a beautiful glass shower door. He really knows his stuff and he is a true craftsman. He is prompt. He keeps you informed during the whole process and takes care to answer any cares and concerns. In our opinion, Screens only is the company to call for glass and screen needs.

Follow the owners advice he sent me, and find someone else to do the work for your project. We…read morereached out to start the scheduling process after getting a quote from the owner. He goes back out to confirm the measurements (after we remove the old existing screen porch) and comes back with a new quote that is 20% higher and now we have to supply our own door as well. When I ask why the price went up he told me it was because he was pricing it now with all new metal. However, his original quote he texted me mentions he would be installing all new metal. After sending him the text message that states what all was included, he proceeds to tell me that there are plenty of people in the area that does this same thing and it would be best if I just found someone else. That things were not going to work between us. So obviously he has plenty of work, and so just a suggestion from me via the owner of Screens Only. Everyone just go else where to find someone else for your porch needs in the Little River Area.

American Premier - patiocoverings - Updated October 2026

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