FYI this was also posted on Porch, but for a currently unknown reason, it has been removed along with other negative reviews.
If this would let me give 0 stars, I would. We hired Will to re-design our landscaping, install irrigation and drainage, and to put in lighting. We had some delays with our HOA in the beginning, but once we got their approval, the project commenced a week and a half after he said it would. He finally showed up at our house to begin work and began the irrigation portion first. At this point, we had already paid him 60 % of the total project. He dug holes, put in pipes, and trenched our entire yard on both sides, front and back, all of which took him roughly two weeks to do, which should have been a 2-3 day job. He finally showed up again to dump mulch, while still leaving our yard in disarray with open trenches! Then he just disappeared! He doesn't show up consistently and when he does, he puts in a couple hours and will disappear for the next day or two. He also does not communicate about when he's coming, and won't contact you about the status of the project until you probe him asking where he's been. He did bring up a health issue, which we understood, but he failed to communicate day after day. He has not responded to our latest texts. His last text to us had the audacity to ask for even more money when he hasn't shown up in 4 days to finish the irrigation. Our yard is a huge mess of holes, dirt, mud, and pipes sticking out everywhere. My kids keep tripping over everything. My daughter hurt her leg doing so. It is literally a disaster zone. We are trying to avoid a fee from our HOA as they are very stringent about appearance. Our neighbors are horrified at what he has done and are determined to spread the word about how this company operates. Do not hire Will Alston or his company, American Premier. He was so nice and communicative in the beginning, but do not be fooled. Once he gets your signature on his contract, he is evidently determined to leave your yard in complete disarray to hold your project hostage, until he gets all his money up front without completing anything. We were scammed. This is no way to operate a professional business and we are out of our initial 60 %, which is a decent chunk of money, with limited work to show for it. read more