It was such a pleasure ordering my furniture from Albert ! He made the process easy and even…read moreexercised patience with my wife and I when we changed our order to a different piece. If you're looking for new furniture at an affordable price I'd recommend that you reach out to him and I guarantee you won't be disappointed. Definitely leaving a 5 star review! Thank you again for your hospitality and support!

I bought two mattresses from Boxdrop La Crosse- Albert Washington on 10/5/25. He said the…read moremattresses had to be ordered and it would take two weeks. After a month of waiting, and multiple different stories as to why they were delayed, he told me my order was canceled and he would refund my money. After another month of excuses, he told me he doesnt have my money. He sent me a screenshot of one penny in his bank account. Ive been very patient over the last 2 months and even offered to let him make payments to me. He has now ghosted me and will not respond to my messages. His phone goes straight to voicemail and he doesn't respond to my messages. He scammed me out of $825. I'm not the only person he's done this to. Buyer Beware!

The staff are always very friendly and pay attention to details. They love working with you to get…read moreyou the best price and fastest delivery. For being a small town business, they are the top place to go!

From the owner: Specializing in: - Furniture Designers & Custom Builders…read more- Home Decor - Mattresses - Furniture Stores - Beds & Bedroom Sets

Bought recliner 6 months ago. Fabric is falling apart. Joe came and looked at it and said it's from…read more pajamas or fleece blanket. You can't sit in a chair with fleece? This company does not stand behind what they sell.

My husband was dying and I needed a lift chair ASAP. Ken wet out his was to make sure it was…read moredelivered that very day. He showed a lot of compassion for my situation. My husband sat in the chair only twice. No refund which I expected but I received a credit for future purchase and they picked up the chair to get it out of the house. I am not sure if all the salespersons are like Ken but his respect and compassion will certainly bring me back again and again and I will spread the word.

My husband and I have shopped here twice in the past year, each time getting the same middle aged…read morewoman. Both times I got a bad vibe from her. She wasn't the nicest and didn't seem to care too much about her job and the people she helps. We ended up buying a chair that was in stock and they told us to go around to the pick up area and someone will meet us back there. We waited for 15 minutes and no one showed up. We rang the doorbell, knocked on the door and still no one. I finally called the front and she was pretty rude when she answered. Finally someone came and helped us. Turns out the chair we bought wasn't actually in stock like they said it was. It was pretty bad service.

I was there 2 times in the past week looking at mattresses. The salesman was pretty knowledgeable…read morebut definitely lacked any people skills. He seemed bored and not all that interested in making a sale. The first time I went the sales woman was pleasant but had no knowledge about the product she was selling. Their $70 delivery charge is far more than any competitor.

We came here with the idea of just getting information on an adjustable bed. Luckily, they had a…read morefloor model on sale, so we snatched it up. We ended up with a Queen Size Adjustable Bed with delivery and set up for under $800! The deliverymen were fast, efficient and courteous. The next time we need to buy furniture, we will definitely check HOM Furniture first!

Brought my bed it was broken they knew it and tried to hide it call ok well bring a new one got…read morehere try to pull a fast one by taking parts and switching them called back Manger blew me off made excuses didn't apologize would never go there again.

I was treated with respect and most important honesty. Andrea gave me her full attention and real…read moreopinions when I asked her questions. I bought a high end sofa and ottoman and it was helpful having a salesperson like Andrea help me as I was shopping on my own.

My parents were treated horribly during their visit. A sales women was disrespectful and would not…read moreshow furniture that was on sale the next day. My parents were just researching what was going to be on sale. The sales women said, "You cant look at the furniture that will be on sale, that would be illegal." Then proceeded to walk away from my parents. Store also smells like mildew and mold. My mother is too nice to write a poor review.