We went yesterday to switch to T-mobile. The person who helped us was Kenya she was wonderful! I…read morerecommend her if you're in need of assistance with anything. Kenya was helpful in every question I had.

I've had good and bad experiences here. This store is convenient for me since I live close to it…read morebut it's not my preference.

A week ago my Iphone 4 charger stopped working and I went into this store to buy a new one. I paid…read more$10.00 for a new charger (only the cable) and I noticed it looked awful flimsy (sort of like a cheap Chinese knockoff) but I purchased it anyway as I was tired and I didn't feel like driving a longer distance to purchase from the apple store. A week later the charger stopped working so I took the charger back to the store and saw the owner who remembered me from the previous week. He didn't care that the charger had stopped working and he made no attempt to replace it and wanted me to spend another $10.00 (which was an inflated price) to buy another one. I refused. I told him he sold junk of which I'm sure he was well aware. I hate businessmen like this. Greedy guys. They stock their store with junk and stick inflated prices on it and when their items stopped working they simply don't care.

Manager Ricardo is an idiot. Has the worst customer service I've ever seen. T-Mobile needs to do…read morebetter. Doesn't follow through on his word and does whatever he wants. Go somewhere else Some of his workers are so nice others don't even acknowledge you at the store when you walk in. Mind you no one is there.

Went in there and tried to purchase a phone for a line I already had.... Insisted that I had to…read morepurchase another line to get a phone. Didn't like the service so left as the two young girls were laughing and making fun of me straight to my face.

I am new to the Dallas area and my phone had stopped charging and was bugging out one morning. I…read moreneeded to get it fixed ASAP because it is my lifeline being in a new area and I have no idea where I am going. I had to stop and get directions to this place and I finally found it. Doors said they open at 10 AM and their website says the same thing. It was 9:30 when I got there so I decided to wait. I waited til 11:15 before I decided to try to get home! Again, I am completely lost in this new area, and I had to drive around for an hour before I finally realized where I was and made it home. If they would have been open at their normal time this wouldn't have been an issue! Very disappointed this all happened and wasted almost 2 hours of my time not to get help.

Long story short.. phone has not been holding a good charge lately. Went on yelp to find someone to…read morehelp out with problem. Sent out quotes & Muhammed was quick to answer with a great price ($60). Said it couldn't be done today, but to my surprise gave me a call back saying part was in store. I was in and out in less than 30 mins, with chit chat of course. Sold me an original charger for the phone as well at another good price ($20). All in all good prices and speedy service. Will return to get iPad restored soon. Thanks for your hard work.

Fix my kid phone, fast reliable, friendly, recommended, they also speak Vietnamese with help a lot…read morewith many ppl

Excellent experience. My iPhone screen was repaired fast, the quality is great, and everything…read moreworks perfectly. Fair pricing and very professional service.

Job was done very quickly and efficiently. We would use them again. Very easy to get to.read more

Called into VLG and asked if they could fix the back of my broken iPhone 14. Once they confirmed…read morethat they had the part for my phone in stock I went in same day and had it fixed in no time. I'm very appreciative of the help and would highly recommend VLG to anyone who's looking for a quality fix. Thank you!

I knew something was going on the first person that worked on my daughter phone lost a few screws…read more...that can be a definite reason y her phone kept blacking out for the 3rd time.... But it's fine I fixed it myself for waaaay cheaper.... Idc I feel how I feel .... With cracks her phone was working but throwing it on a bed should not black it out

He was very fast after asking him to replace my phone battery for my iPhone 14 Plus. Way cheaper…read morethan apple price and some other phone repair stores in the area.