Let me start with I am not a fan of the dentist but this office has left me feeling quite the…read moreopposite. from the hygenist to all the staff - everyone was friendly and professional. This office was great to deal with as my initial visit was somewhat of an emergency and I was seen the same day and left the office with the appropriate care needed. Returned for follow up care and cleaning and was again impressed with the professionalism the staff exhibited. I would add that this office has some cutting edge high tech equipment.

This is our go to dental office for our whole family. They are always friendly and on time and in…read morenetwork with our insurance. I highly recommend Dr. Valiente and her staff.

I was looking for a small, family owned dentist and came here but was very disappointed. The staff…read moreis not very friendly in the phone or helpful. I came in for multiple appointments and the dental hygienist was very weird and sang and talked about politics and other people badly. The dentist game in for three minutes at the most and looked in my mouth and said, "great looks good!" The equipment is very old and not updated. I also had a dental emergency and called hoping to get in that week and they made an appointment for me three months out! I asked to be put on the cancellation list but no one ever called of course. The week of my dentist appointment comes and they call me saying the dental hygienist will be "out of office" that day? Okay? There's only one dental hygienist??? She says the next availability will be a couple weeks out because she's semi-retired. I said no thanks, I'll be finding a new dentist. The lady said "okay I understand, have a good day." They don't even want the business at this point.

I've been a client of Dr. Korol's since I was a child. He and his staff have always been kind and…read morehonest with me. I appreciate his professionalism and the way he runs his business.

Awesome staff. Every detail and treatment was clearly explained. Was treated with utmost respectread more

What a blessing to find this dentist. I have a major fear and anxiety issue when it comes to…read moregetting dental work done. I came here because they are holistic. Even though I live 2 hours away, they are worth the drive. I received 4 fillings, 2 crowns and a cleaning. The staff was professional, gentle and super caring. I will definitely be back. Sam at the front desk is super nice. Dr. Keith is amazing. Tiffany is also amazing. By the time I came for my last visit, I was actually looking forward to it.

Highly recommend James Family Dental. Great dentists, great hygienists, great staff, and great…read moreservice. They were recommended to us when we moved to RPB over 6 years ago and have never considered going anywhere else for dental health! Thank you James Family!

My husband and I had our teeth looked at as brand new patients of James Family Dentistry. What made…read morethis such a different experience then the last time we tried to find a new dentist was transparency resulting in trust. The last dentist we had tried in Wellington we felt they were trying to wrack up a bunch of unnecessary work, but with James Family Dentistry we saw clearly the issues with our own eyes as the dentist showed them in the mirror and explained each one. It was super clear, apparent and made common sense and the cleaning plan, repair plan and maintenance plan we were put on made us feel very good about the health of our teeth and our future going forward. Plus the pricing is fair! Thank you James Family Dentistry! Melinda and Brandon Niemela

Dr Etemad and Ramos both work on me for my root canal and crown and orthodontics. Also my kids…read moreteeth. They excited our expectation , also better price we had 3 consult with others dentist. Thank you Destiny Barbosa Attorney at law

Everyone knows going to the dentist is probably one of my least favorite things to do--as it is for…read moremost people! Because of that, I thoroughly researched dental practices in my area before choosing this office. I did see some negative reviews, mainly regarding customer service, but I can personally say that my experience has been absolutely phenomenal from day one. I was greeted by a friendly, professional, and knowledgeable staff who immediately made me feel comfortable and welcomed. Yulia was amazing throughout my entire procedure. She went above and beyond to keep me calm, comfortable, and informed, which made a huge difference for someone who genuinely dreads dental work. Dr. Babak Robert Etemad performed my tooth extraction and did an outstanding job. He made the entire procedure as comfortable and stress-free as possible, and I couldn't have asked for a better experience. The facility is extremely clean, organized, and efficient. The staff also made everything involving my insurance, treatment costs, and payments clear and straightforward--no confusion or surprises. I genuinely can't recommend this office enough. If I could give them more than 5 stars, I would. + After an experience like this, I've definitely found my new dental office!

Great dentist for whom I recommend to anyone I know that needs the work. Outstanding staff,…read morefantastic front desk, & doc himself, calm, comforting and gets the work done. Sorry doc your in for some more work next I see you

Superior in every way! Absolutely Only dentist for crowns…read morethat actually work he is the best!

I want to start off by saying I have never left a negative review for any establishment on social…read moremedia or any other platform but I feel obligated to warn people of this business and their unethical practices. They will recommend procedures and then tell you that your insurance doesn't cover those services (which is untrue) When I visited this office for the first time 4 months ago I was very unhappy with my experience. I was told that my insurance did not cover 2 services that were recommended by the hygienist and when I questioned it because I was pretty positive they were covered I was told by the front desk staff that "insurance never covers these procedures". I declined the recommended services because I had a gut feeling I was being told wrong information. When I got home I reviewed my insurance policy to confirm those services were covered 100% I called later that day and spoke to Josline (the office manager) I was told that she would look into it and get back to me. She called me back shortly after and apologized and said her staff has certain protocols which were not followed and she takes full responsibility and continued to apologize. I said it was my first time as patient there and I was very disappointed.Josline then said (on our phone call) please come back and you can get your 2 services and as an apology I will not bill the 2nd service (fluoride treatment ) to your insurance and it will be free of charge. I was hesitant to come back but Josline sent me a quick text message the next morning again apologizing and saying she's very sorry and please let her know when I'm ready to schedule to come back. I thought the apology was genuine and the kind gesture to comp the fluoride treatment so I decided I would give this office another chance. I explained that my schedule did not allow for an immediate appointment but next time I come in I will gladly take you up on your offer. Yesterday I was back for my 2nd appointment (a cleaning) and the hygienist recommended a fluoride treatment and then proceeded to tell me it wasn't covered under my insurance. After I pushed back (thinking to myself here we go again )it was looked into further and surprisingly it was then covered. When I checked out at the front desk and spoke to Josline about her saying she wouldn't bill it to my insurance ( I have an allowed amount each year for covered services and I didn't want it to go towards that) she had printed out a text message that she sent me the day after my last appointment 4 months ago as a follow up to her phone apology and because she didn't mention the free fluoride treatment in the follow up text she acted like she never said it and handed me the printed out text with her apology and just said it doesn't say it on the text so she wasn't going to honor it. I told her we spoke about it on the phone at length while she was asking me to come back and give them another chance but she was not interested in anything I had to say. I am disgusted by the behavior I received yesterday. We had a clear and concise conversation about how she planned to rectify the mistake via phone and because it wasnt on the short text message that she sent the day after our conversation she was not willing to honor it. Just to be clear you lost a new client and any potential referrals over $30 It is in no way for me about the small dollar amount but more about unethical billing and when I tried to give them a second chance they not only tried to bill me again for covered services but then doubled down on it by refusing to comp the service I was promised as they rudely handed me text messages which were about 1/4 of our communication about this matter. I don't know if you they were overwhelmed yesterday but the customer service I received was by far the worst I've received in all my years

I had a very unprofessional experience at this office. As the only dental assistant, my…read moreresponsibilities are in the back assisting with patient care, but I was told to handle front desk phone calls at the same time. When I expressed concerns about this, I was met with rudeness and disrespect rather than understanding. Afterward, even the doctor began treating me poorly. A dental office should operate with teamwork, respect, and professionalism, but unfortunately that was not the case here.

I was hesitant to try based on some reviews. I personally had such a good experience. They were…read moreright on time, friendly, and very professional. I had a tooth that has been hurting for over two years. Multiple dentist couldn't find anything wrong. Came here once and they found the issue and fixed it immediately. Would absolutely recommend and will definitely be going back.

I've been going to this office since they open their doors. I would say approximately 10 years…read more They called me at 10:05 AM and left a message reminding me of my appointment. They said they would cancel it if I didn't get back to them. I called back in less than two hours, left a message confirming my appointment. Left work early got to the office for my appointment and they said they canceled it.