PLEASE TRAIN YOUR STAFF TO DO BETTER-
Stopped in to get gas and a pop. My first impression was not great. The young man at the register was on the phone talking to a friend. The lady who was in line ahead of me asked him a question and he never responded, he was too busy talking about his workout routine. When I walked up to the register he was still on the phone! Talking about how much work he was doing to get back in shape and how ripped his stomach was getting. He was not customer conscious at all. I paid for gas on pump #3. This pump did not work. I had to go back in and ask for my payment to be moved to the pump directly behind me... he was still on the phone!! I had to go in again to ask this young man to turn on the pump. After he still couldn't figure out why he couldn't find my previous payment so he could transfer it to a working pump , I had to remind the young man that I had initially purchased gas and a pop. This information helped him to figure out his life and reset the pump so I could finally get gas. While this was not a life tragedy I'm writing this review hoping that management will see it and offer more customer service training to this employee. He was a nice person however, he needs to work on his customer service skills. You never know who is going to come into your business. read more
