Worst insurance agents ever:
I went in to make my regular payment about a month ago and the agent said I had to pay a re bill amount which was less than I normally pay. I'm not complaining about saving a couple dollars the problem was that I wasn't supposed to pay the refill amount until this month, may, so in April I paid less than what was actually due. I tried to make my payment for the month of May but the agent said I couldn't and she didn't know why. So I called the actual insurance company and it turns out my policy had been cancelled for almost a month. Because I didn't pay the complete amount in April. I wasn't even notified that my policy had been called until a month later when I took it upon myself to call. So I was driving with out insurance for about a month with out even knowing! And these idiots didn't even try to compensate me for the lost time! Now there's going to be a lapse in my coverage and I have to start a whole new six months to be able to get Proof of Prior Discount.
People the don't know how to do their job and don't care about their customers. I recommend you never hire them for their services. read more