I guess the thing that annoyed me about this place is that it wasn't quite open when we were here…read more I say wasn't 'quite' open, namely because the bottle shop was open, and you could actually buy a drink from then, and then take it out the back to the beer garden where you could sit down and drink it. Yeah, that I did think was pretty cool, though it was a shame that I couldn't quite see what it was like inside. However, the beer selection was pretty awesome, and they have a great beer garden as well. Yeah, this place actually wasn't too bad.

A warm welcome, just the beginning?!?…read more On arrival (after 1pm) we were 'enthusiastically' informed that check in was from 3pm without 'prior written arrangement'. Although hilarious, a simple hello and welcome would have been nice. If the room is ready why not let guests check in a little early? When offical check in time did come around, I asked about in house dinner reservations, where we might order some casual drinks, what facilities the hotel offered. Finding out any information was like extracting teeth. No information about what might make the stay more comfortable was offered. The room itself was comfortable but very basic. No bar fridge for that bottle of wine acquired from the Yarra Valley, no built in robes - 2 coat hangers (with a do not remove sign) hung from a shelf. 'Hotel policy - they shouldn't have'.... On checkout, I went to settle the bill for incidentals with the same card that I registered upon checking in. Surprisingly, I was informed the hotel doesn't accept that type card. Very strange considering that the same card was accepted and processed by their colleague just the day before. Apparently a breach of policy. My firm view is that staff at the Healesville could greatly benefit from some basic hospitality training. If you're happy to share a bathroom with the other hotel guests, an acceptable room awaits - certainly not a 4 star hotel and certainly not worth $200 per night.

Had a meal with group of seven people,My meal was a "T bone" steak cooked medium with chips &…read moresalad.It was cooked perfectly and chips crispy and soft inside,salad was plain but tasty, A lovely meal.Every body enjoyed their meal and we all say would come back here again .Staff we're welcoming and very friendly and eager to please.hotel premises were old and well maintained,clean and very charming.

I decided to take my son and grandkids to this hotel for dinner, it was a freezing, cold night and…read moreas we walked in we instantly felt the warmth of an open fire in the bistro, I ordered a porterhouse steak and it was massive, smothered in mushroom gravy, and tasted awesome

I used to LOVE this place. My family and I would come here every other Sunday and always be met by…read morewonderful, friendly service and exceptional food. However, since our good friend left and passed the pub onto new owners, it has gone so very downhill. The night we went to see how the new owners were doing, our meal took forever, the bartender had a mile long line because she was working so slow, and when we finally got our food it was the kind of frozen chicken you buy at Woolies, and it tastes awful. That, and the dish I got was supposed to be served on a bed of rice, but instead I got only the mushroom sauce and bits of chicken that was supposed to go on top. When confronting the owner, she apologised but did not offer to correct the mistake. Could not have been more disappointed.

Every one had a great time and food was very nice. Went with a group of 35 people and no trouble…read morewith food or drinks at all, staff are a pleasure. Recommended.