Do your self a favor, find someone else. Where do I start? First go to their website. Most of the pictures are not even of their work. Palm tree's in Vermont? I fell for it.
I hired George and his clowns to do a patio and pool deck. I signed contract and mailed a deposit check. The work was supposed to start in a week. 3 weeks later I had to call him to find out when they were going to start. Really wanted to have it done by the 4th of July. It took me week of calls for him to finally return my call. His excuse was the color was on back order. I called Carraras in N Clarendon and asked about the color I had chosen and they were never out of stock. Lies after lies from this operation. Well they finally started my work (month later). I was concerned about the work being done. They show up late and leave early. I came home from work everyday to inspect the work being done. I noticed some holes that were dug in my yard and covered back with sod. It was a hole they dug to bury concrete. Needless to say I was not happy. I paid for removal, not to have it buried in my yard. When I questioned it was passing the buck on to the employees. Then I had to hire a company to come and remove the concrete that fell in the pool. Very, very poor customer service from them and very very bad job.
A year has gone by and I have cracks all over the place and the concrete looks like garbage. Its pitted and has no shine. So much for a decorative patio. I was told must have used salt on it. WHAT?? I expressed that I paid over 10k for this job and it shouldnt look like this in less than 12 months. He says no warranty and it was a cold winter and frost caused the cracks. It took them 3 weeks to do a job that was only supposed to take 1 week.
I ended up hiring another company to come and jack hammer the entire job again. This time I didnt have it stamped but these guys were much more professional and started and finished when stated. They found lots of flaws in their work. The biggest one that I didnt even notice until pointed out was they cut into my house siding to put up some board that we cant figure out why. No flashing or anything used to keep rain out of the seem. The new guys fixed everything and gave me a 5 year warranty and you guessed it so far no issues. I would give them negative stars if possible but I cant. So if you are shopping around to have a concrete job done dont use these people. read more
