These guys are great! They are very friendly, prompt and professional. They quickly diagnosed and repaired my 16KW Generac whole house generator that stopped running. They took all the time needed to disassemble it for proper diagnosis. They worked closely with Generac to properly repair it and to get the parts needed to do that. Since they are a Authorized Generac Dealer, they fully honored the extended warranty on my generator that I had purchased and billed Generac for all the parts and labor required for the repair. I Highly recommend this company! read more

I bought a Fortress Briggs and Stratton standby generator from another dealer in my area. I installed it myself being a former commercial electrician. I had a service issue with it from the beginning blowing a control fuse in the ATS. I worked with Briggs tech support but at the same time was searching for a service support distributor. Allen at AES was one of the few that returned my call and proved to be not only a great support but put me in touch with the regional manager at Briggs. I kept him copied on everything and he was a consistent awesome support throughout the 2-3 week process of getting it fixed. He was ready to take over and responded every time I emailed him. I was ready to get him to jump in for warranty repair if things went south or if the Briggs and Stratton regional manager requested that. The regional manager Allen put me in touch with at Briggs and Stratton was an awesome support as well and sent out a new generator control board that fixed my problem after a Briggs tech support guy would not work with me after a week and did not keep his word about sending a new board. I won't hesitate to use Allen in the future for my service needs on the standby generator. I would highly recommend AES. Allen went far beyond the extra mile and exceeded any expectation I had from beginning to end. read more