Update: The owner of the store called me the day after I posted this review to apologize and he…read moretried to locate a new sectional. There wasn't a full set available so he refunded my money with no issue. Thank you for your quick response and resolution.

Really good store, I came in for some furniture and they did help me find the right mattress for my…read morebedroom and hook me up with some really good prices

The service from beginning to end was fantastic! I will never go to a Nebraska Furniture again…read more Great deals on everything and the delivery service was flawless. Micheal Bravo helped us with our purchase and customizing our new couch and office chair.

Associates in the store were so helpful and made the couch buying process quick and easy! I ordered…read moremy couch on Saturday and it was delivered by Tuesday at 1pm. The white glove delivery service is 100% worth the $119 charge. Everything came pre-built, wrapped in Saran Wrap, and placed exactly where I wanted! The best couch I have found for $600- so comfy and high quality fabric!!

Huge shout out to Tom who not only helped me every step of the way, but time after time went above…read moreand beyond customer service to ensure I was completely satisfied! When dealing with an online furniture company, youll understandably have reservations about placing an order for items that you haven't seen in person. And even though the prices are ULTRA competitive, let's face it, they are by no means cheap. Tom understood this and stayed in communication with me whenever I had a question or concern either via text or email. He updated me on new inventory with pictures and links. Answered follow up questions quickly. He even worked with me on delivery as I had issues reserving the freight elevator in my building. The delivery guys were professional, careful, and courteous. They assembled the pieces and discarded the trash. The furniture itself is amazing quality. I HIGHLY recommend anyone in the DFW area strongly consider DFO as an option for furnishing your home. You will be glad you did.

I bought 8 dining chairs from Dallas Furniture Online (dallasfurnitureoutlet.com) and am very…read morepleased with my purchase. I initially contacted them on Friday and Tom was very quick to respond to my email and talk me through some selections. I placed my order online a couple hours later and he had me scheduled for delivery Monday morning. Part of the reason their prices are so low is that they don't have a huge amount of inventory sitting in a showroom. This had me a little apprehensive since I wouldn't have a chance to try the chairs out first or see if I liked one of them in my house before buying 8. Tom offered to have his guys bring the chairs over, assemble one, and bring it in to see if I liked it. If I wasn't satisfied with how it looked in my dining room, he said he'd just take them all back, no problem. So that worked out great and put my mind at ease for the online purchase. The delivery process was also very smooth. They called in advance of heading over like Tom said they would, then assembled the chairs outside in the truck to avoid getting styrofoam bits all over my floor. I will definitely look to Dallas Furniture Online first for my future furniture needs.

I came in Furniture Source to check the availability and price of a sofa on 6/12. I needed a sofa…read moreimmediately and the one I chose was the last in stock. The owner stated "I want to earn your business and make you happy." Well, he did just that with a great offer. As we preceded to complete the transaction he said "before I charge you, let me make sure it's still available." I was happy he did that considering all sales are final and it was the last sofa in stock. Well, my sofa was delivered today 6/13 and I couldn't be happier with the service and price I received. I will definitely return for more items to furnish my home.

Good People, good variety of furniture available. A lot of options to choose from catalog.read more

I have nothing but great things to say about The Shoppe. We recently moved to Rockwall and…read morediscovered this adorable store. We've sent purchased an antique cabinet that we use at use as a coffee bar and two light fixtures. All the furniture in the store is absolutely adorable and has been given TLC. The people in the store however are what makes this experience so amazing. Everyone in the store is as invested in finding you what you're looking for as you are without being pushy. The gentleman who delivered the cabinet whose name is John pointed out that it was a little wobbly and could benefit from some reinforcements. He told us what we needed to buy and how to reinforce it ($5 and 10 min of our time). We intended to do this ourselves. To our surprise however he rang our doorbell the next day and said he just didn't feel right leaving us with a wobbly cabinet. He came back with all the materials and reinforced the cabinet for us and didn't want a dime from us. It's this kind of customer service that has made me a lifelong customer of the Shoppe.

I love this shop probably more than any antique shop I've ever been in in my life! They have the…read moremost unique antiques and all of the ladies that work there are so nice!! I have filled my historical home here with things I've purchased there throughout the past year and a half and I will continue to do so!

Called up store Trent was still running the showroom Family business ..Bought BROYHILL recliners…read moreand sofa sets and the whole Livingroom set with coffee table etc.. and a Milly Mattress and its been 9 Years HE Stands by his products....and THE motor went out in one recliner Trent tracked down a new motor ....AWESOME CUSTOMER SERVICE should have part in 5-7 days.....Yahoo THE BEST SELCTIONS AND CUSTOMER SERVICE 5 STARS SHOP LOCAL.. VICTORIA F. M.

When I moved here, I decided to go to a local business. Owner of the shop Trent assisted me picking…read morefurniture and gave me really good prices. Furniture he recommended are solid and really comfortable. Few weeks ago, I purchased a recliner and an ottoman, so far Soo good and really comfortable. Had an issue with my recliner, he told me to bring the recliner back and within 3 days he gave me a call to pick up my recliner. I was really impressed. I highly recommend purchasing furniture from him.

Ordered my bedroom set and sofa from the store and the delivery was on time and smooth. The guys…read moreinstalled everything and took all the packaging with them. They got some great designs in the store, took me forever to find the clean stylish bedroom set I wanted, so far very happy with them.

Loved them but their gone now. I furnished my entire home with their furniture. 6 years later it's…read morestill good

I loved this store and to my dismay, it has closed. I went to pick up some La Porta Rosa candles…read moreand sat in my car so disappointed. Save yourselves the trip.

Beautiful store with special and unique items, super friendly staff, and candles that smell so…read moregood. LOVE THIS STORE!

Design perfection! Thank you to Norma for a 10 out of 10…read moredesign. From creating a mood board, to selecting the most comfortable furnishing, to working with me to find alternative options during our design meetings, the experience was truly enjoyable. On the sale side working with Evan, I loved the quick communication over text and the detailed invoices to review. He was always available for my questions or change updates. My only issue was there was no actual signed contract for our big project. This made my husband and I uneasy at times, but Living Modern has an amazing showroom that is not going anywhere anytime soon. You can put your trust in Evan and you can't do any better than Norma's design experience. I would absolutely recommend giving them your business. You will be in good hands!

I have tried to go several times now. Left work early to go there to try and buy or order a sofa…read more Just had the gate shut on my partner and myself over a half hour before closing. No one answered my calls. No one answered the bell. Not sure what's up with this place, but the positive reviews all seem to be from before 2021. I won't be wasting anymore time.

So you already know I like the other Charter Furniture location. They call it the Retail or…read moreCorporate location, and this one is referred to as their outlet facility. The retail location referred us to this outlet location, and we're very thankful they did. In fact, some of the same items we looked at that were 400$ at their retail location, were $180 at their Outlet store. This place is a bargain for high quality furniture. It's clear their stock changes regularly, so I highly recommend checking this place out on the regular. Interestingly enough, one of the new chairs we bought had a rental return that matched, so we got a matching pair of designer high quality chairs for a steal. Be sure to look at the entire store. The facility isn't as nice as the other one, with this one having more of a warehouse feel. I'm not even sure it's as big as the retail location, but you're not here for the facility anyway. You're here cuz you're going to save a fat stack on some furniture. Marco was really helpful and very knowledgeable about the furniture. He showed us everything and was very informative. Francisco was nice and friendly, and was even flexible when my wife demanded pillows that went with a different couch... even though we had already paid. Delivery was smooth. We actually purchased items at both locations, and the delivery company owner Alex picked up items from both stores to deliver them for us on one delivery, and for a bargain! Alex and his crew was very familiar with furniture delivery and all furniture was delivered without any marks on the new items or on the property. He was about 10 minutes early even. To top it off, I negotiated with Alex to move my existing furniture out of the way for the new furniture! I'm no Charlie Sheen, but 'Winning!'

This place is an excellent spot for inexpensive and quality furniture. As a new college grad, I…read moredon't have a ton of money saved up and don't want to head over to Nebraska Furniture Mart to spend $$$$ on furniture for my new apartment. This place hooked me up excellent. I bought an amazing couch here for $350 (new). When I was looking at two other stores in the DFW area, the SAME exact couch was priced at $60 more expensive and $500 more expensive. Yes, you can get the same couch here for $500 less than other stores in the DFW area. That's INSANE. They also have a clearance section in the back with returned furniture that is marked down to dirt cheap prices. I got a like new night stand for $35, an amazing bookshelf for $57 and a solid TV stand for $90. A new dresser here cost me $250, new kitchen table was $100 and as I said earlier my couch was $350. That's a total of $882 to furnish an entire apartment with high quality furniture. I have friends that have spent over three grand furnishing their place! The deliver service they utilize is a bit pricey ($85 flat rate) but it beats hiring movers. The guys working here are super friendly and don't try to push you into buying anything. This place is where you want to visit if you don't feel like spending a fortune on furniture but still want high quality stuff.