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    Aloha Y'all

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Aloha Y'all

    Gift shops

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    7 years ago

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    The Butterfly Rose Florist & Gift Shop

    The Butterfly Rose Florist & Gift Shop

    3.7(3 reviews)
    0.2 mi

    I ordered a $150 arrangement and they didn't even begin to make it look like what I ordered. 6…read morecarnations, 2 roses and 2 zinnias! I guess they thought since I was out of town and wouldn't be going they could cheat me! Beware and double check everything you order! And shame on you! Grief is hard enough without you cheating people! Follow up- spoke to owner, Gavin, who told me this was not the arrangement they sent but this is the one that has my name on it I told him. He said that cards get moved and put on the wrong ones at the funeral home. Fine, then fix it. He hung up on me when I told him I needed him to call the funeral home and get card on right arrangement. I called funeral home and they will see if the arrangement I did order in a white basket is there and switch cards. Meanwhile another owner, Chaise, called me and said that this was the arrangement and it is in a white basket. After emailing me pictures, it turns out it is in a brown basket however, the arrangement is still the same one that I was shown and not the one I ordered. I think the business is missing the point because it's not about the container it's about the actual flowers and how shortchanged they are and please don't tell me that substituting 2 roses for all the other flowers makes it equal. Just admit you didn't do right and apologize! If this is how you deal with customers not being happy, I feel bad for any other customers you might get. And Chaise told me he didn't like how I spoke to him and his employees although all I did was argue and raise my voice (no cussing!) because they still maintain that this is the arrangement that I ordered and apparently trying to get what you paid for, and customer service doesn't give you the right to be angry!

    Very friendly customer service. Took my design ideas and turned them into something stunning!…read more Even accommodated a same day delivery to my Mom. Sean and team are amazing. Highly recommend this shop.

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    The Butterfly Rose Florist & Gift Shop
    The Butterfly Rose Florist & Gift Shop
    The Butterfly Rose Florist & Gift Shop

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    Aloha Y'all - artsandcrafts - Updated May 2026

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