Kisha is AMAZING!!!!! Go see her for beautiful nails and great service, you will not regret it!read more

I visited this nail salon on July 12th, and unfortunately, my experience was extremely…read moredisappointing. The nail technician frequently asked what occasion I was getting my nails done for. I didn't tell her at the time, but I was actually getting them done for my wedding, which made the experience even more upsetting. I have had acrylic nails done multiple times throughout my life, but I told the technician that it was my first time because I wanted to make sure she took her time and did them properly. During the process, she used a significant amount of acetone, and I specifically told her that it was burning. Instead of addressing my concern, I was told that it was only burning because it was my "first time." I have never experienced that with acrylics before. The most concerning part was when she was filing my natural nail with the drill. She filed a large, painful dent into my nail, and I immediately noticed something was wrong. When I pulled my hand away because of the pain, I was told that it was because my "cuticles were dead." As someone who previously worked in cosmetology, I know that was not an accurate explanation for what happened. From what I observed, the drill was not being held at the proper angle, and my natural nail was damaged as a result. When I called the salon afterward simply to explain what had happened, I was disappointed by how I was treated. The conversation became uncomfortable, and I felt that they were speaking inappropriately about me in their language. I had a translator present, so I understood what was being said. I was not initially calling to demand a refund. I simply wanted to communicate what happened and address the situation. Before I could even explain that I wanted the acrylics removed because of the damage and discomfort, the interaction became so unpleasant that I ultimately felt I had no choice but to go to another salon to have them removed. I understand that mistakes can happen in any profession. What matters is how those mistakes are handled afterward. Unfortunately, I felt that my concerns were dismissed rather than taken seriously. I would strongly encourage anyone getting their nails done here to speak up if something feels wrong and make sure their concerns are actually addressed.

Katie Le did an amazing job on my nails! Very nice and friendly. I'll choose her Everytime for my…read morenails!!

Do not go here if you have ingrown toe nails. The male tech would not listen to me and thought he…read moreknew more than me about my own nails Would give negative review if it was available.

Very nice workers I got a pedicure and my feet look so…read morebeautiful very relaxing and 10/10 recommend

I called and made appointments for myself and one other person at noon. I sat for one hour and 17…read moreminutes before anyone started on my toes, then the technician had the nerve to tell me she didn't like the color I picked out. One lady was just walking around ushering people in and filling water bowls with fresh hot water for over an hour (because I wasn't the only one sitting and waiting) then finally walked over and started on another person's pedicure. She could have been doing that the entire time and getting people out quicker. Why let people call and make appointments for a certain time and then make them wait forever?

These people are kind and professional. We bring my 5 year old niece in here and they have a kids…read morechair for her. Shes pretty much famous in here. We come here anfew times a year, usually just for pedicures. We come in as a group of three or four and dont have to wait more than 10 minutes before we are all sat. Soothing music, not too crowded, everyone is pretty chill. Heres a pic of my tootsies like two weeks later. Not bad for $35 yall.

I have been here several times, but in the past two weeks I've had to get them constantly fixed for…read morevarious reasons. The last time I was there for two hours to still walk away upset with messed up nails. The techs are horrible.

I was hoping to be able to do a review today and let you guys know how happy I was to have my nails…read moreredone by Joe or his father I'm guessing that's his father but due to the fact that I made a bad review based on the horrible experience I had last weekend I was told that I could not ever come back and have my nails done because I didn't help them out. I'm guessing I was supposed to just accept the way I was being treated and then be happy with the fact that I'm a regular customer who spends 95$ to 100$ every two weeks and was still treated poorly when asked if my nails could be same size. Joe agreed the nails are not the same size but refuses to redue cause I didnt accept just anything last week. In his words I didn't help him out.

Essence Nails could have so much potential! I made an appointment for a pedicure, waited for 30…read moreminutes in a bowl of water no products. Not once did they check on me or ask how I was doing. So I decided to leave after waiting for nothing. I will not return.

My first visit was very good , but my second was awful. I had an annoyed girl do my mani-pedi, and…read moreshe just didn't care. I was there for pre surgery pampering, and I got attitude, rough handling of my poor feet, and a going through the motions kind of skill level. The owners are funny people, and there are 2 older men who are wonderful, but I'm not sure I'm going back.

Tina was on her phone most of the time I was there, she even went to the back and took a nap until…read moreher only appointment that day got there. The no name guy that did my nails (natural) did the worst job I have ever seen. If I am paying you, and you are a "licensed nail tech" then they should turn out better than I can do at home. To begin, he didn't even ask me to wash my hands, I did it of my own accord at their little sink that's just for that. When I sat down after washing my hands first thing he did was to trim my nails unevenly. You gotta compare hand to hand, finger to finger to see if they are evenly cut, he didn't do that at all.. They way his hands were basically deformed to a polish bottle I thought he knew what he was doing, guess again!? I kept trying to strike up a conversation with him but he would not talk to me.. After my nails were trimmed super uneven he proceeded to file the sides of my nails. I told him about my first fingers and how they grow in weird and how I correct it. He made them look ridiculous and almost like I had asked for stiletto nails. You never file the sides like he did unless they are fake. Ugh! Then he roughed up my nail bed (idk why) and started to paint. He did not paint my whole nail bed, he came pretty close to the cuticle, honestly I would have needed a fill I in around 2 days and he didn't paint to the edges, there was about a millimeter of space on either side on all 10 nails. To top that off I had gotten glitter and a top coat. When I said to who I guess is Tina's husband, "look, he didn't paint my whole nail bed" he repainted my nails over the paint already on them. I had chipping almost immediately, seeing as all total there was base coat, 2 coats of color, glitter, top coat, one more layer of color, one more layer of glitter, and one more layer of top coat. I guess I should have been a Karen and bitched till they took the whole thing off and redid it from the start but honestly I had already been there over an hour when I saw how bad my nails were @ the drying /blower station thing. Either way, no one should have to get their nails done twice in one go. I would have paid a 200% tip if my nails looked good when I left, y'all SUCK! P.s. one employee dumped the rest of whatever he was drinking into the first foot bath, I know, there is a drain there, but that is disgusting and he didn't rinse after it or anything.

Best in El Dorado, easy to find on the downtown square. Full service including manicure/pedicures…read morefor natural nails only, massage by appt. These four stylists are experienced pros at cut, color the works. Very clean and great hours.

They tried to correct the mistake so I'm giving them a star. Besides that it was a horrible…read moreexperience. I needed a touch up color I was new in town so I figured they could handle it. Nope turned my hair purple then I went back it's still not the right color but thank god it's not purple. She didn't get the highlights right so I'm out 120 bucks and not happy.

Brandi did an amazing job with my hair! My hair was quite the task, but she excelled! Everyone…read morethere is friendly and building/decor is beautiful. Truly the best in El Dorado