Halle Hancock helped get a new auto and umbrella policy. She was thorough and quick in getting…read moreanswers to my questions and ensuring I had the proper level of insurance. I highly recommend working with her! Steve B

Arden was extremely helpful and friendly in assisting me with my claim. I appreciated her prompt…read moreresponse.

They messed up, I messed up, and we were both frustrated. My insurance got cancelled and I didn't…read moreknow because they had called an old number three times. No big deal, it's just my home. They never tried the cell phone number listed on my invoices. It sucked, and it was my fault, but when I called to see if I could get my coverage reinstated I was told "you can pay if you want, but that doesn't mean your insurance is going to get reinstated". You sell insurance and you don't know if we can fix this or not? I have rarely been treated like such an annoyance. I complained, so they called to apologize for my bad experience but ask me to" acknowledge that they had returned my call". I guess I'm happy to provide a verbal that nothing is again their fault if it makes them feel better. It was humiliating. Almost two decades with them and they made me cry on the way to work. It was the only time I ever paid late. Definitely time for a new broker who has more respect for his "little" clients.

Unfortunately I had to cancel my insurance policy with Jensen Insurance due to moving out of the…read morestate of Utah. However, I have been with Jensen Insurance for 8 years and have ran into zero problems. Their office is professional, enthusiastic, and you feel almost like family with how they treat you. I highly recommend Jensen Insurance and will continue to suggest them to anyone in Utah.

Lexi and Scott are phenomenal to work with for several years now. I'm in lending and have referred…read morethem to All of our clients and haven't heard one complaint. Keep up the great customers service! Much Appreciation, Aaron

I have been very pleased with Scott Coccimiglio at the Lincoln Insurance Group! I worked with a…read morenumber of insurance agencies, and was placed in an unfortunate circumstance where an agent neglected to begin the process of renewal on-time for a commercial policy. This is where Scott stepped in and quickly assessed the company needs and prior policy, and went immediately to work on getting me the BEST coverage! Good news, was he was able to not only get my policy running without any lapse in coverage, but managed o also save me thousands of dollars! Fast forward more than 5 years and I am still with the Lincoln group, and have moved all my insurance needs to Scott. 5-Stars way up!

We went through Allstate for about 6 years and thought we were getting a decent price on our auto…read moreand home insurance. That was until we got a quote from Majda's touch insurance. We immediately switched and saved over $1,000 per year. Majda is great to work with, she is always available, prompt and professional, kind and honest, very knowledgeable and helpful while attending to our insurance needs. I definitely recommend Majda to anyone I know looking for insurance and will continue to do so. A+

I recently purchased an Infiniti G35 coupe, and was searching for decent rates for this sport car…read more Every broker and insurance kept giving me similar rates until I came across this gem of a company. Not only did Majda provide a personalized and empathic approach but she also took the time to listen to my needs. She presented me my options transparently and explained in detail the different coverages and their pros and cons. I didn't feel pressure nor did I feel rushed. She guided me and advised me based on my needs. I'd recommend anyone to Majda if you wanna save the most money and also get educated about your insurance coverage. THANK YOU SO MUCH MAJDA!

We switched to BTC last year after 18 years with our previous agency and could not be happier with…read moreour choice. They are knowledgeable, prompt and professional. We are also saving over 20% from previous years. We appreciate the extra efforts the staff at BTC. They are a great addition to the support staff at Frontier Mechanical

I had the pleasure to work with kish he was very knowledgeable and professional when dealing with…read morehim he was even polite and courteous 100%recomend kish and BTC insurance.....I don't see how kish has bad reviews I watched as he dealt with 2 other perspective clients and he was professional and courteous and answered all their questions in a polite and respectful manner as he did with me ........I think any bad reviews for kish are egregious and lies ...as my experience was pleasant and very helpful !!!!

From the beginning, these guys have been pretty great. I feel they do their best to get me a decent…read morerate for insurance, and I definitely feel confident in Jason's knowledge. Lori is pretty nice over the phone and easy to work with. I'd recommend this company for insurance. They do make efforts to be available. Email does tend to be a slower form of communication for them but a phone call will usually get you the answers you need more quickly. If you have questions or things don't seem to make sense, I'd highly recommend speaking with Jason as the guy knows his stuff. I've had them for about 6 months so far and my interactions have been decent.

I use Direct Insurance for my home and auto insurance. They are incredibly helpful and friendly. I…read moreasked them to quote my insurance with a variety of different companies and levels of coverage. The were super helpful and gave me a bunch of different options. It ended up saving me hundreds of dollars!

Amy Owens is a stand out insurance agancy. Always friendly and convenient. She makes auto and home…read moreinsurance very easy. I recommend and stand by this insurance agency.

Amy Owens has to be the most "chill" insurance agent I have ever met. Few things seem to bother her…read moreas she is truly "the calm during the storm." We have worked with Amy on many occasions on disaster claims and despite the occasional mess that disaster recovery entails, we have always worked through it in a professional and friendly manner. Kelsea, her office manager is simply a joy to be around and always has a huge smile. We love working with these bright and energetic people!

I had a really great experience with Mike Stevens with Colleen Kelley State Farm. My own state farm…read morewas less than sympathetic, I felt like I was getting the run around, could only reach someone by email. I contacted Mike for help, straight out the gate he offered compassion and gave clear instructions. He made me feel safe during a horrible ordeal. Colleen and her crew are top notch.

Not only did the business not upload a photo for my home owners policy per request causing them to…read moredrop the policy, they failed to inform me of the change via my specified contact methods do to their error. This sadly isn't even the first time this happened; they dropped the ball on an auto policy that landed me in a boat load of trouble after we'd relocated/bought this home. Avoid this place like the plague (it's not worth any savings they may try to offer). An employee had to call me on their personal phone at one point to inform of their intent to raise rates the following week knowing they couldn't inform me via the official business line... a personal solid, but also a sign of a toxically predatory business.

Look elsewhere for your insurance needs. They were quick to sell me a policy, but when support was…read moreneeded they provided awful service. I had a policy effective in November. On Dec 6 as I received a termination letter and inquired why. On Dec 7, they said they would respond by Dec 8. I did not receive a response. I contacted my lender explaining that I hadn't heard from Garner Insurance, after which the lender called them and they replied saying they would find out more and again would be in touch with me first in the morning (Dec 12). They never reached back out or followed through on their commitments. I was able to find out from another provider that the policy they issued me through UU Insurance does not cover flat roofs. I'm not sure how this was missed, given the documentation I provided them had pictures and literally said "flat roof". They put me in a difficult position through a seemingly avoidable miss-step. Combine that behavior with them not following through on two commitments is one of the worst insurance experiences I have encountered. If you have insurance needs, I highly suggest looking elsewhere.

From the owner: Insurity Insurance Group (formerly Garner D. Jensen Insurance Group) was established in 1959 by…read moreGarner's father. Since then, we have grown to accommodate many different areas of insurance including commercial insurance, home insurance, health insurance and auto insurance. When this agency was established, we were one of the premier Bear River Insurance agencies in Utah. We have grown with our client-base and now offer over 15 different companies to best suit each individual person's needs. With over 70 years of experience in the insurance industry, you know we will find the best coverage and most competitive policies available. Our insurance professionals pride ourselves on offering you the highest level of customer service.

Judd Naylor always takes care of me when I call. Very professional and personable. We always have a…read moregood conversation. They (the brothers) are always willing to try and find me a better deal.