Jodi Brown is an outstanding agent. She has met me at my house and work to conduct business. Her…read moreoffice has sent me ID cards while on the phone when I was pulled over. She has gone to bag for me as a customer and what I really like is that she does business through text. I couldn't be happier with this office!!

The team at Jodi Brown's office is always pleasant to work with. They are very prompt,…read moreknowledgeable and try to find the best and most cost-effective plans for our family. I would recommend reaching out to them for a quote.

Liz contacted me a few weeks after I moved to Peoria. I had already secured renters and auto…read moreinsurance, but she offered me quotes through State Farm. The rates were lower than what I was currently paying, so I decided to make the switch. Liz was helpful, friendly, and even assisted me in canceling my existing policies. Unfortunately, about a week and a half later, Liz reached out to inform me that State Farm had decided they could not insure me as a renter--after she had already helped me cancel my prior renters policy. This left me completely uninsured, with no offer to help resolve the issue or find an alternative solution. While I appreciated Liz's initial professionalism, the experience with State Farm--and Adam's office overall--was disappointing and stressful. Saving a few dollars on car insurance wasn't worth the hassle, and I regret ever being contacted.

I can't say enough about Adam and his crew especially Liz for the years of great service. Im so…read moreglad to be back with State Farm and this agency

I highly recommend Illinois Mutual! Their team is caring, knowledgeable, and provides the BEST…read morecustomer service. We have multiple policies with them because their products are reasonably priced and perfect for protecting my family. If you're looking for reliable coverage and financial peace of mind, this is the company to trust!

The phrase that comes to mind with Illinois Mutual, as is the unfortunate case with most disability…read moreinsurance providers, is "guilty until proven innocent." I applied for disability insurance through them and got denied after they went through my medical records with a fine tooth comb, telling me I was denied because of health conditions I do not have. If they would read the medical reports and tests correctly, they would know that. Granted, those reports are very complex, but I would hope they employ a doctor or someone who knows about these things to read through my medical history. I was denied without being able to explain anything (I truly think if we had a conversation before my denial we could have come to a great agreement) and now if I want to be insured, I have to go through a lengthy appeals process that I'm sure will take months. The hassle and frustration is just not worth it. It seems like they're just in it for the money, and will gladly take money from anyone who doesn't go to the doctor or have any medical history whatsoever. But if your experience is anything like mine, if there's anything even neutral in your medical history, they will find it and blow it out of proportion. I get they need to be smart about risk but the way they went about it left a bad taste in my mouth. I would not recommend this company, but am willing to reconsider my opinion/update my review if they are willing to reconsider their decision.

Jake does a great job for our investment properties. The most impressive thing about him and his…read moreteam is their responsiveness!!

Had a great experience over the phone with Jeff Bohnker. The online experience was good but…read moreactually talking to an account manager I was able to customize my auto insurance for my needs. Long story short, don't be afraid to pick up the phone and make a call and talk to an agent or an account manager. They're there to help you.

I have been a customer for over 2 years. Every time I call with questions, etc his staff is…read morefantastic. Knowledgeable, friendly and super helpful. Most recently I have worked with Karina and she was great to work with.

Jeff became our agent after our local agent, that we'd been with for over 20 years, retired. We had…read morea house fire 2 weeks ago and have been going through complete hell with the situation that's been extremely exacerbated by the way we've been treated and the way our claim is being handled. We've yet to hear from Jeff... Our previous agent was the type that he would've been at our house with us, watching the firefighters put the fire out, calling us everyday to keep us informed and to make the situation as smooth as possible. This has been quite the experience to say the least.....

We had a fireplace fire and have AAA with Chuck Harris and Son Insurance and they were wonderful to…read morework with. Chuck Harris Insurance had a crew there getting water out of my house within an hour. Highly recommend them for your insurance purposes.

I'm glad I was reffered to this company. I got an excellent service.. thanks Ron I'll mention you…read moreto my family and friends..

Dick Thulean's office has covered my grandparents, parents, siblings and myself since before I can…read moreremember. They have always been extremely helpful when I call or email, know me by name when I walk in, happy to help me out over the phone any way possible, are patient with my non-stop questions and genuinely care about me and my well being. They truely feel like my neighbor, even though I now live hours away from the office. I love that the same office associates are in Dick's office for years and truely treat their work as their career and me as a valued client. Like any small business office, yes they do work limited hours and obviously they want to sell me additional products. Even when they couldn't match coverage for my motorcycle (AmFam was 1/2 the price for the same coverage) they didn't take it personally, try to sell me less of a policy or pressure me at all. They truly do want what is best for me in my life!

Dick has been my insurance agent for 40 yr. starting in 1978. We started with Dick when we bought…read moreour home. He was very professional and provided the exact services we needed. We have our homeowner's, auto and umbrella policies with him. We have had various other policies through the years. Any time we have had a question or claim his office has been there for us. I would definitely recommend Dick Thulean for your insurance needs