Jeff and Crystal are professional, efficient. Crystal goes above and beyond to be as informative…read moreand helpful. Thanks for all you do!!

I live near Jeff's office and often pass a big sign with his face on it. After being with…read moreprogressive for many years they once again increased my payments. I figured I would call and check out this office and see if could get a better rate. I spoke with Crystal and she was super friendly. She was able to do my new quote in only a few minutes and saved me almost $150 a month. I had a lot of questions and she was able to answer them quickly. She helped to guide me on the next steps and even made sure I made contact with progressive to cancel my automatic payments. Although the process was very quick, I did not feel rushed or pushed into anything. They were just very knowledgeable and knew exactly what I needed. I would recommend them over and over again.

I've worked with Steve & the team for almost 20 years now. I can not recommend them highly enough…read more They are always willing to go above & beyond to accommodate my schedule, answer my questions, and follow up when necessary. Recently, I experienced some weather related damage to a shed. It was after hours, so I sent an email through the app, fully expecting I wouldn't receive an answer until the following day. Steve responded within a few minutes with the information he could provide from home and promised to follow up with more detail the following day. I really appreciated it, but was honestly surprised at how quickly he answered me at all. Then, he followed up with a 2nd email. He took the time to call in & find out the specifics about my policy & responded with the additional information. He wasn't selling me anything, he just went above and beyond because that's who he is. I have other similar stories, this is just the most recent. I use State Farm for my home, auto, life, & disability. For me, it's not worth shopping around for the lowest price, though I think my coverage & cost is comparable. I appreciate knowing I've got a team in my corner that knows who I am, knows my family, and is always ready to help. There aren't a lot of small businesses like that anymore. I'm lucky I found this one! Thanks, Steve!

Gina was a huge help getting my new policy set up the way I wanted, and it was a good price too…read more I'm very happy.

I switched to Craig Agency this year for my insurance needs and saved a lot of money! Great…read moreone-stop-shop for insurance, ID protection plans and more.

Chanel is very knowledgeable and helpful when reviewing my policies with me. I was pleased when…read moreshe mentioned that she also offers Pet Insurance, as well. I would highly recommend her to handle all of your insurance needs!

Outstanding agent. Always available to answer questions and give great quotes. Highly recommended.read more

I have been with this agent's office for over 18 years and they have been amazing!! Always helpful…read morewith everything I have asked of them! We have built a wonderful agent-client relationship. I recommend them 100%!

This was the worst insurance agent I have ever worked with. I had my policy since I got my car. I…read morestopped getting my bills in the mail. When i attempted to pay them over the phone i was not able to get through. finally when i was able to get through, my insurance policy had lapsed. instead of being " there" like the "good neighbor" Paul himself hung up on me and refused to help me get the situation taken care of. I wouldn't recommend him to my worst enemy.

Adam my agent is great! He is understanding and gets things done in a timely manner! He is…read moredefinitely a great asset to any company he works for!

From the owner: Upstate Insurance Agency Inc, with over 40 years of local expertise, offers New Yorkers tailored…read moreinsurance solutions to meet their unique needs. By working with over 30 carriers across 120 markets, we find the best coverage at competitive rates. Whether for personal or business insurance, our team is committed to securing the protection you need with ease and confidence. Serving residents across New York and Pennsylvania.

Less than 0 like a -20 they are an auto insurance by name only as soon as you need to file a claim…read moreyou will find out first hand. They will send you a letter they are canceling your auto insurance then will keep trying to bill you for services not rendered stay far away from them for insurance and read reviews they are rated the worst for auto insurance for years.

This office solicited me, I had not contacted State Farm. They conned me into leaving GEICO and…read morejoining State Farm. Their offer seemed too good to be true and it was. After three months they more than tripled my rate claiming that their employee whom no longer worked there had put in the wrong address and the rate had to be adjusted. This was their error and they refused to uphold the premium that we agreed upon. They are a deceitful group and should not be trusted with your home and auto insurance.

From the owner: Our mission is to help more people in New York, Pennsylvania, Florida and Connecticut. Serving…read moreareas including but not limited to Syracuse, Rochester, Utica, Albany, Westchester, Buffalo, Long Island, Philadelphia, Pittsburgh, Erie, Danbury, Hartford, Key West,Tampa, Miami, Tallahassee, Gainesville areas in more ways than any other organization, Forever. Personalized Quotes and Personalized service for every type of needs. Serving, Auto, Home, Life, Health and Business customers. License #: NY-LA1642883, NY-PC1642883, CT-19770760, FL-W964269, PA-1175490