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Allstate Insurance: Kraig Moore

1.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Allstate Insurance: Kraig Moore

Homeowner or property

Car and truck insurance

Life insurance

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10 years ago

I don't know about Allstate itself, but this agency has horrible customer service. Very dissatisfied with attitude.

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Tate Secrist - Farm Bureau Financial Services

Tate Secrist - Farm Bureau Financial Services

(2 reviews)

Any insurance can collect a check. Farm bureau does this and adds a membership fee. One would think…read morewith all the money you pay to have an agent they would support and rally for their insured. I have 3 terrible experiences and yes I did learn from the first but unfortunately my son also got to learn the hard way. For me it was an accident that was not my fault but all they could do was collect my deductible and repair the car. Absolutely zero help to go after the responsible party. Next up my husband got hit by a police officer hauling inmates and one of them tried to get a payout. Farm Bureau said it was easier to pay a low amount then to challenge the claim. That claim eventually resolved because the inmate eventually said it was the cop not my husband but it was 3 years of back and forth. Most recently my son got in an accident going less than 10 mph (life360) and Farm Bureau immediately undervalued the car and deemed it a total loss. No negotiation, no second opinion allowed, nothing. We notified an attorney who did an independent evaluation and deemed it to be undervalued by almost three thousand dollars. The threshold between there appraisal and the repair is less than nine hundred. The attorney informed us farm bureau is the worst insurance in Utah. They have no allowance for independent appraisal or negotiation. So we get screwed and farm bureau gets to lie and say they will get four thousand back to scrap the 2019 Mustang. Complete crooks and Tate can't be bothered to do anything. He's regularly out of office and has his assistant do his dirty work.

Tate has been awesome with any of our insurance needs! We switch over all of our insurance (Auto,…read moreHome, and Business) because of how honest and helpful he is! He not only found us a lower price for all of our insurance, but he got us more coverage on top of that! We love that he is down to earth and we can text him with questions on our business insurance or Home or auto insurances. Instead of calling a 1-800 number and waiting forever to talk to someone who barely speaks English. We're about to buy Life insurance through him too and can't wait! He explains our benefits and what we can do so clearly. He's the man, we feel like he's one of our very good friends and we'll never use anybody else! We recommend switching all of your insurance to Tate Secrist.

Allstate Insurance: Kraig Moore - homeinsurance - Updated May 2026

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