Love their customer service!!! Terry helped me with insurance for life, umbrella coverage,…read morevehicles, and residence and landlord policies. Rates beat Allstate hands down by more than $5000. Left Allstate after crazy increase by Allstate. This office even respond to your calls quickly and will email documents fast when your need them. Very surprised and they offer something to drink when you show in person on hot days. No problem paying for insurance but treating customers with the care you show has earned my loyalty.

Crystal and her team have done an exceptional job helping me plan and manage my insurance accounts…read morefor over 5 years now. She's the hardest working agent I've ever had!

Great service from Brandy! Every time I have any questions she is patient and helpful. I recommend…read moreher to anyone looking for insurance.

When we first signed with this All State location we thought they were great. When we went with…read morethem they attempted to sell us Life Insurance and Home Owners Insurance which we just couldn't afford. After paying the initial fee we were bombarded with constant e-mails offering us additional types of insurance. My wife called and asked that the e-mails be stopped. We simply could not afford any more. Fast forward a month. I was forced to file for early retirement due to my inability to find an employer that would hire me at a decent wage(age discrimination). When you file for benefit's it takes about 2 1/2 month's to receive your first check. During that time period we were not able to make 2 payment's so we called and cancelled. Once we canceled we were e-mailed.a letter cancelling the policy. Than we were told the $119.00 would be placed directly into collections. While I understand that insurance is a business we found the LACK OF EMPATHY displayed by the owner to be regrettable. Consequently I would never recommend All State to a If I could give All State a negative-10 I would. Our account was placed in collections for $119.39 cents . I will not pay you one DIME the way my wife was treated on the my wife on the phone by your location. Your organization' s lack sympathy is OUTRAGEOUS. Maybe some day you will be laid off because your job was outsourced overseas Than at 59 try to get a decent job and no one will hire you except crap call centers at $10 an hour you will understand but I sincerely doubt it. I was forced into early retirement since I made more on retirement than any of these crap jobs in El Paso pays and it takes 2 1/2 months to get your first check than all your other bills are behind. AGAIN, your damn collection agency will not get single penny from me!

I have never been so disappointed in an insurance company and agent as I am with Beth Santillan…read morefrom State Farm. Disrespect, lies, misinformation given by her staff. Did this agent ever have the courtesy to call me with my concerns and act like an actual agent on my behalf? NEVER, not once!! I do not recommend this agent and her staff. Complete failure from this office, rating = F. So much disrespect from this staff, they should be ashamed of themselves! Please stay away from this agent and especially her staff that obviously not trained !!!!

Thank you to State Farm for helping me with my car insurance. Especially a big thank you to…read moreMs.Guadalupe, she's been a huge help for my insurance needs and questions. She has been nothing but patient and helpful. Thank you to all the staff at this location.