I've been with Detlor Insurance for years now. After much todo with other car insurance companies,…read moreDetlor had the best rates. I bundled policies and the rate was still lower than other companies. Seth and Dwayne are great to work with and will go that 'Extra mile' for their customers. Switching insurance companies is a pain in the a$$ , I know! It's worth it to me to be inconvenienced for a bit if overall it's cost effective.

As of April 2019, I had been searching for quotes on home insurance, but those that responded were…read moreway over-top-expensive or some didn't respond. I was determined to find the right quote to fit my budget and applied on an afternoon and received a reply with a quote from Duane Detlor with an estimated quote and a kind reply saying that he was done for day, but we'd be in touch the next day. He contacted me and I felt immediately at ease (as some agents seem to lack personality) speaking about my need for home insurance. We went through basic questions about my home and verified it all while on the phone. Within minutes I was given a quote that almost had me fall off the chair. I felt God's light shine through the clouds (I kid you not) as I couldn't believe what I had heard. Out of curiosity I asked how much for auto and home would cost as a bundle and there I go again, nearly on the floor (hahahaha). I'd been overpaying for car insurance for years, but Duane saved me over $50.00. Thank God for His guidance and leading me to Detlor Insurance. Give them a call and a chance to earn your business.

It's a once in a lifetime event to find an employer who so genuinely cares for his employees and…read morepolicy holders. Larry is incredibly generous and giving to his staff and community. One would be hard pressed to find a more fluent agent that is so well versed on all aspects of insurance and Michigan insurance laws. Going to work is never a chore, it is a pleasure, even on the busiest of days. Larry always goes above and beyond for his policy holders when given the chance. He will fight tooth and nail to make sure their every need is cared for and that they are happy with their coverages and service. Sometimes we get clients with issues beyond our control who refuse to accept our help and support; clients that choose to leave a negative review because they were friends with a staff member that is no longer employed with us. This is always unfortunate as Larry will make every attempt to rectify situations where a customer may be dissatisfied. He absolutely encourages clients to call and have a conversation if an issue is ever present, yet, on rare occasion, a client refuses to discuss their issues and leave biased reviews based on inaccurate information. If you want an insurance agent that whole heartedly cares about your family's well-being, the customer service you receive and the communities he serves, you'll find none better than Larry Lukovich.

i've been with State Farm for 40 years and with Larry for probably 30 years and I will tell you you…read morewill not find a more dedicated or honest agent anywhere. He honestly likes his job and will help you in anyway he possibly can for your benefit. If you're looking for insurance of any kind, all I can say is just go in and talk to him and you will understand what I'm saying.He's a man of integrity and honesty, which is hard to find nowadays. I would highly recommend him for an agent to anyone. Very sincerely, Daniel Bellows

We have been doing business with the Jeffrey H. Kaplan - Nationwide Insurance Agency for longer…read morethan I can remember. In fact I can't even remember who we were insured with before them. As our long time agency, we have insurance on our home, auto, rental properties, and umbrella policies through them. In some cases there are additional discounts we can get because of having both home and auto with them. When we had a serious house fire ten years ago resulting in a total loss, Nationwide immediately came out and gave us a check to help with our immediate needs. Then they worked with us to put together and submit the claim. We felt that they were very fair with us as they helped us though what was a rather traumatic time. We had a life insurance policy with the Kaplan Agency and Jeff told us he thought we could get a better deal outside of Nationwide, and we did. Even though he lost some money on us going to another company, he was looking out for what was best for us.

We are relocating back to Michigan and needed an insurance quote. The office was responsive,…read morefriendly, and very thorough in meeting our needs. I am so glad to have found this agency! I'm looking forward to a long relationship with them as our insurance agents.

Awesome! The office personal are superb and Terron is the super agent! They treat you like family…read moreand truly try to lower your rates plus protect your assets. I used to shop around for insurance companies, I no longer have to do that because I know I have the best! Thanks!

If I could could give this agency 0 stars I would. I recently had the unfortunate experience of…read moredealing with The Ron Steffens Homeowners Insurance Agency, and I must say it was nothing short of a nightmare. From the very beginning, it was evident that this agency lacked the professionalism and competence one would expect from a reputable insurance provider. One of their agents made a grave mistake to my policy and rather than being professional and helpful instead I ended up arguing with them for almost two years to get this resolved. I have been in the customer service industry for 8+ years and I would never think to treat my clients the way this agency treated me. Overall, my experience with The Ron Steffens Homeowners Insurance Agency has been nothing short of a disaster. Their poor customer service, and lack of transparency have left me deeply dissatisfied. I would strongly advise anyone in need of homeowners insurance to steer clear of this agency. There are undoubtedly better options available that will provide the protection and support you deserve. STAY AWAY.

Everyone who knows me, knows I'm a stickler for customer service, and I am somewhat critical and…read moreexpect great customer service when I'm spending my hard earned money. Maybe I can even be annoying about it. Well, for something that is so impersonal as insurance, it's easy to shop around and look for the best rate with the best coverage, but you often overlook the customer service aspect because it really doesn't mean anything until you are in a pinch and need something from the insurance agency. That being said, I recently met the owner of my AAA insurance agency, AAA The Ron Steffens Agency, and it really made me happy to see what a great guy he is and what great people work with him. My agent, Paul Casey, goes above and beyond. When I was looking for a new car I kept emailing him different cars and information to price out what the insurance would be, and he responded SO FAST! I recently just emailed him asking for my proof of insurance and he had it back to me within 4 minutes, literally. I am sure there are other great insurance agents out there, but I had to do a shout out to mine, because it's so hard to find these days. Call him for a quote.

I called twice during their posted office hours. Nobody there, and no message had been recorded. I…read morefilled out the suggested form to get a quote, assured by the promise that they would respond within one business day. One business day later I called, not having gotten any response. This time the call was answered but the person answering had no idea what I was talking about. Form? What form? You submitted it through Progressive? You emailed it? Etc. etc. A complete waste of my time.

Marcum Insurance Agency is so helpful!! They really work hard on getting you the best rate and they…read morewill go above and beyond by sending you reminders about renewals or re-quotes and fax paperwork for you to the secretary of state!! I have my car and home insured through them and over the years I have been with 3 different companies but all through Marcum because they work with 8 different companies and will give you their best rate!! Thank you!

Outstanding service and great place to get your insurance. I always feel like they go the extra…read moremile to help me get the best price for my insurance. Bobby and his office make me feel like I'm apart of something bigger then just taking my money and sending me away with nothing to show for it like other companies have done in the past. Being a single parent of two kids one of special needs I can't be spending extra money on a bunch of bs just because. They always take the time for me when I go to the office where others didn't. I would recommend them for everyone. 5 stars indeed!!!

Best in insurance by far! Will be recommending to family and friends! Statefarm has by far exceeded…read moreand met all my life, health, auto, and home insurance needs!

Good help over the phone with transferring to new agent . Excellent help!! Understood how to get…read morethe information he needed with excellent communication ability!

Very bad experience here. Always had car insurance with state farm and moved to Berkley and chose…read morethe closest state farm agent. Had renters insurance along with my car insurance and this office blatantly lied and convinced my girlfriend to also get the exact same renters insurance policy I had. When asked he admitted we had NO need for the exact same policy twice. I immediately cancelled all my services and he offered no form of compensation. Very disappointed he was ok losing my business over 160 dollars. Would give zero stars if I could!