1. Allstate Insurance: Brad Williamson

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Allen, TX

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Allstate Insurance: Brad Williamson

3.8 (5 reviews)
Closed • 9:00 am - 6:00 pm

Services - Allstate Insurance: Brad Williamson

Homeowner or property

Car and truck insurance

Life insurance

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Pierce Insurance Group - Time Square Mckinney

Pierce Insurance Group

(12 reviews)

Mike Pierce is a professional and very responsive to his customers…read more I have been with a particular insurance provider for apx 15 years and never had to use my policy. The local agent I started with was great, he would call and check in and was very friendly, the office has since changed hands twice and for the first time in 15 years I actually needed something from them and they failed me not once but twice in a 2 month time period. I was treated poorly and the local office proved by their responses that they did not even understand my policy. I tried reaching out to some other insurance agents directly with no response. I couldn't believe no one wanted my business. They either called me several days or weeks later or not at all. I was looking to get away from the non-responsive agencies and was not looking for more of the same feeling like my business was not important. I was referred through the Next Door App to the Pierce Insurance Group, I emailed Mike Pierce on 2/25/2016 for a quote and he responded within minutes by phone. We spoke briefly and Mike told me he would send me a quote and recommendations in the morning. The next day I received my quote, I had a couple of questions he answered right away, I gave him the rest of the information he needed and by the end of the day we had the paperwork signed and our new insurance coverage in hand. Also, we realized that we were under-insured on the house with our previous provider because they had not made any adjustments in our homes value which has increased significantly in the last 5 years. I would recommend Pierce Insurance Group to anyone who is looking to feel like a valued customer not just premium.

Bianca is a pleasure to work with. She is very helpful and quick to respond. She is thorough and…read moregives multiple options.

Allstate Insurance: John Pavle - Allstate Insurance

Allstate Insurance: John Pavle

(19 reviews)

I have homeowners insurance and car insurance with John Pavle at Allstate. There are two people who…read moreanswer the phones in McKinney. The first, whose name is April, gave me incorrect information about my insurance rates on two cars I own, and then agreed with me that it did not sound correct. However, her response to the discrepancy was to launch into some sort of defensive and rehearsed statement about having no control over the rates -- that a computer does it. Hmm? I heard that defense more than once. Someone should listen to that recording. I think it was Tuesday July 14. On July 15, I used the online text messaging system to try to reach a resolution. I got no response. On Thursday July 17, I called and reached another person, whom I thought was April. She had the same defensive, rehearsed response to my inquiry. With both women I was experiencing communication errors that lead to big confusion. What really upset me was that their first action was to defend, and not to investigate the claim. This was especially true in the second call on July 16. Hopefully someone will listen to that call as well. It seems to be a systematic error in the way the company is interacting with customers.

Allstate and this specific office, run by Kristi Engstrom, is the absolute worst company I've ever…read moreworked with. like everyone else shares on their reviews, this office is running a complete scam! they never respond, you get automatic emails telling you how busy they are, they will charge you every single renewal, they get you by clauses they come up with to charge you more money, they are rude, and don't care at all about customer service. Kristi loves being in charge and is a complete bully. she loves to control you and ensure you know she is in charge and you can't talk to anyone above her. read all 18 reviews. this office has a 1 star rating for a reason. worst office and company I've ever dealt with. they tried to charge me MORE for wanting to remove a driver and a vehicle that had full coverage for a loan once I sold it they shared there was a clause telling me if I make adjustments it's more expensive. don't go with Allstate and def not this John labor office. total Sam and horrible humans work there! they are the worst! 'allegedly' lol (I've already been threatened by Kristi via email for telling her in writing reviews)

Allstate Insurance: Brad Williamson - homeinsurance - Updated October 2026

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