We reached out to Jeff and were meet with positivity and prompt responses. He quickly found us a…read morepolicy that met our needs after other insurances companies had started to make things difficult and complicated. I would highly recommend to anyone looking for professional and quick service.

I had a great experience working with Jeff. He was very responsive, professional, and knowledgeable…read morethroughout the entire process. We were in a challenging situation trying to secure a personal umbrella policy due to having a young driver and a prior at-fault accident, and our previous carrier was canceling our umbrella. I was speaking with a couple of agencies at the same time, and Jeff was by far the most responsive, proactive and resourceful. He clearly put in the effort to find a solution that actually worked for our situation, and he explained everything in a clear and straightforward way. He was able to put together a strong package for auto, home, and umbrella coverage with the right liability limits, and made the process smooth from start to finish. We're really happy and appreciative. I actually found Jeff through a Google search, and I honestly feel lucky that I did. If you're looking for an agent who is efficient, thorough, and looks out for your best interest, I highly recommend Jeff.

Jason caldetera with sky9 insurance helped me and my family with our insurance needs. He is honest,…read moreprofessional, and reliable prices are great.Tell him what you need and he will find a plan that fits you and your families needs. Anytime I have a question regarding my coverage he is always available. Definitely recommend!Thank you Jayson!

Jayson is the insurance agent that assisted me! He was prompt and provided me options that fits my…read moresituation. Instead of waiting for the insurance to be active, it was active in an instant. I appreciate Jayson's great customer service.I would highly recommend reaching out to Jayson from Sky9 Insurance. Helped me find a great rate!

Alejandra and Andy at Fusion Insurance Agency in Livermore, CA have jumped through hoops for us…read moremore than once. We have been with that office for 30 years. 3 decades of continued policy satisfaction. Recently this year I sold 2 cars and bought 2 new cars and that went smoothly. Allstate pricing is fair reasonable and auto-payment gives us a sense of policy security. Last year ... OMG ... homeowners policy was on the chopping block because we live in Very High Fire Hazard Severity Zone in Calaveras County. Alejandra and Andy went to work on our behalf to aquire California Fair Plan dwelling fire insurance. It took nearly 6 months to work out details and in the end premium was about $800 annual increase. We heard stories of $5000 increases and more. Fusion Agency realizes the value of loyal customers and will work extra hard to retain commited policyholders. Jumping from insurance to insurance you loose grandfather customer loyalty and pay higher premiums. Stick with Fusion Insurance ... it pays in the long run.

Great group. Very helpful! They are always there when I have questions and need answers.read more

had an excellent experience working with Alexandra Guardado over the phone, and I felt it was…read moreimportant to share how great her service was. From the moment she answered, she was professional, patient, and very attentive to my needs. Even though we weren't in person, she made the entire process smooth and easy to understand. Alexandra is extremely knowledgeable and took the time to break everything down for me in a way that made sense. She didn't rush the call at all--instead, she made sure all my questions were answered and that I felt completely confident about my options. You can tell she genuinely cares about helping people and making sure they are taken care of. What really stood out to me was her attitude and willingness to go above and beyond. She made me feel like a priority, not just another customer. It's not often you come across someone who combines professionalism, expertise, and great customer service the way she does. Honestly, companies should have more people like Alexandra Guardado. She represents the business in the best way possible. Based on my experience, I truly believe she deserves to be promoted to a main manager role because she already shows the leadership, knowledge, and dedication needed for that position. I highly recommend working with her if you have the chance--you'll be in great hands

Went in to get a new policy and was helped by Elmer Martinez. He made the process easy and very…read moreinformal for me. Gave me multiple quotes and made sure I went home happy with my decision.

I had gotten off work and i had to have my insurance payed by the next day and im a cash and carry…read moreguy and John said no problem ill take care of it .So I put my payment the mail slot .Any other insurance place would have made me go get a prepayed credit card and i would have gotten a late charge on top of it all .John at Express Auto Insurance in Pleasant Hill is the place to get your insurance.Thank You again John!!!!

I have been a customer here for over 7 years!!! I never need to deal directly with the car…read moreinsurance company for any of my cars - which is amazing. John is great! Finds the best deal. helps with missed payments and any issue with the insurance company and always nice to speak to. Actually answers the phone with no AI or phone tree. Fast and accessible help when needed. so happy to have found this gem! I highly recommend!!!

First time dealing with car insurance on my own and I must say, Elena saved the day. No other agent…read morethat I tried contacting wanted to help me on a Saturday afternoon. When I got ahold of Elena, who was referred by someone, she answered and got my policy started within minutes. Made a bad and stressed day great. Great customer service. And rate was lower than what was quoted!

Elena is a very kind and professional agent. She's very good at explaining in detail about your…read morecoverage and does not attempt to push you into any plans that you do not need. She will go out of her way to help you save money. I found things out about my auto insurance that I didn't even know existed. She's great!

If I could put negative stars for this company, I most certainly would. They take hundreds of…read moredollars monthly, and for what? They don't even insure anything. I got my car broken into a couple days ago, and my deductible can't even cover it. This isn't the first time that my car had been vandalized before either. A few years ago, my parked car was struck by a hit and run and with such a long and aggravating process, I was told the lady had no insurance and I would have to pay out of pocket for the damage. At this point, they're getting away with so much it's not even funny. On top of paying these scammers for making sure they insure us, we still have to deal with the financial burdens of things that sometimes we didn't even cause to begin with. How they're still open is beyond me. AAA is the way to go

I was involved in a car accident three months ago with someone who hit me from behind. I…read moreimmediately report a claim and long story short, progressive did not try to call the other party insurance until 2-3 weeks after the incident. My assigned agent kept saying that they are not picking up the phone so there's nothing he can do. I called the supervisor and managers and non of them got back to me until a month later. Everyone that I have spoken to seems really lazy about their job and kept passing me to someone else. So basically I just paid monthly for years and when I really needed them, they do not advocate for their clients and abandon me with the damages to my car that I have to deal with on my own even though it wasn't my fault. I am sharing what happened to me so people can be warned and not go through the struggle that I went through. DO NOT USE THIS INSURANCE!

Honestly, I have never had better service than I get with Gail's office. I switched insurance…read morecompanies only about a year ago and have been just delighted by how thorough competent kind supportive everyone is there. And they are so quick to respond to.!!

Gail and her staff are excellent! Very quick to respond and helpful in assessing your needs…read more Doesn't try to oversell you anything! I would highly recommend Gail Williams!

Holly with Weber Insurance was AMAZING to work with as we switched our medical insurance from…read morebusiness to personal. It can be very stressful trying to navigate and Holly made the experience painless and easy. She is a delight to work, very responsive, and on top of things. 10 out of 10!

Scott at Weber Insurance did an awesome job finding me the best possible car insurance. He took…read moretime to explain the coverage and find me the best value. I highly recommend Weber Insurance and Financial Services.

Lori Knapp and Agent 2000 are fantastic! Their prices are always the lowest and their service the…read morebest! My family and I have used them for at least 25 years. In 2009 my daughter had a very severe auto accident and they assisted us with both professional and much needed moral support. I have a friend who was with farmers for over 30 years. When I looked at his coverage, I could not believe what they were charging him, and what poor coverage he had! He informed me that they had just raised his rate $30 a month. I immediately called Lori to see what she could do. She agreed his coverage was very poor and quickly put together a new cheaper and more comprehensive plan with Mercury auto insurance. Everything handled quickly and professionally as usual. I highly recommend Lori and her team.

I can't say enough good things about my experience here. As a new business owner, I had no idea…read morewhere to start with insurance -- and they went way above and beyond to help. When one of my clients came back with huge (and honestly inflated) requirements, my agent calmly walked me through every option and somehow found a solution that met all the standards for a shockingly reasonable cost. They handled a barrage of updates and last-minute changes with total patience and professionalism. Truly exceptional service -- highly recommend! Thanks Derek and Jeffrey.