Thang and his team have provided stellar service for several years to meet our complex set of…read morecoverage needs comprising 6 policies. Every contact has received a prompt and informative reply, whether to review premiums, change coverage or report claims. The team's focus on customer satisfaction is awesome. Very highly recommended!

Thang has been my go-to agent since his State Farm days, and I truly appreciate everything he has…read moredone to keep me protected and insured. He is highly communicative, responsive, and consistently provides white-glove service. Since we met in 2022, he has always gone above and beyond to ensure my needs are met. I couldn't ask for a better agent--someone I can trust and rely on without hesitation. Thank you Thang!

They are very unprofessional and didn't help me to bring down my payment I don't recommend anyone…read moreto have insurance from them or please don't work with this agent Mr.Moody. I have asked and make schedule with him to talk over the phone but he ignored my calls. If I could I would give them zore in rate.

Although I did not get insurance with Anthony, he was friendly and very responsive in getting me an…read moreinitial quote and I appreciated this.

HORRIBLE customer service!! I've been waiting 3 weeks for Kaycy to call me back and have left…read morenumerous messages. The first time I called she said she had to go to school and could not finish my information and asked if she can call me back and I said yes, but big mistake~! They have not called back or anything. Such a shame, I was not only looking for myself but for others as well. WOW, After posting this review someone called me back within 2 hours~! Then they said they were just calling a missed call on their phone. I said AMAZING! after over a 1/2 dozen calls and messages you JUST NOW want to return a missed call from a number? She then said she is not Kaycy, I said no maybe not but funny how I post a review on YELP then you conveniently call back. SMH, She again said she is not Kasey and I said No, you but employ her correct, and she said YES. The following day guess who calls...... KAYCY! SMH

My sister recommended me this location and I was not disappointed at all! Doris is a sweetheart and…read morevery professional. She is very knowledgeable and was able to answer all of my questions. Everyone is friendly and attentive. Right when you walk in, there is always someone ready to greet you and smiling! I was able to have do my auto insurance with Doris, and she was very helpful throughout the entire process. I definitely recommend this Allstate branch.

Came in to renew my dad's membership and pay his car registration. The person who checked me in…read moreseemed bored but the lady that helped me at the DMV desk was so helpful and nice. She even went above and beyond to help with my dad's insurance. I wish I could remember her name. All in all it was very quick and it was a good location. Wasn't busy during my visit which was nice.

My agent Amanda has worked on my account for over 4 years and she has been extremely shady. Every…read moreyear, she changes my insurance quote and adjusts the preferences for the price to go up. She does this every single year and has such a bad attitude. Amanda is one of the shadiest agents at the place - leave asap

Let's be real. Insurance companies are crooked. My car is getting older every year yet my…read moreinsurance rates are climbing every year despite my excellent driving record. Home insurance is no different. It's required for everyone who possesses a loan yet if you live in a fire zone, you are considered "high risk" and will be expensive, if you can find it. Now if you live in CA, every area is a fire zone. I bet you they even consider Alcatraz a risk bc there are trees on the island. This year I finally decided to put my foot down and look for another company for my Homeowner's bc of the annual price hikes. I called Richard and got a really attractive quote but there were some conditions: 1) I need to install a Moen water flow monitoring device 2) I need to have a gas shutoff device and 3) Need to have an alarm system active which was not disclosed to me when the quote was provided. I felt this was a bit shady since this spending adds ~$600 to the amount I'm trying to save. The Moen monitoring device is not cheap. Since I have a 1 1/2" inlet water feed, I needed to buy the largest one Moen makes which is $500-600 on Amazon. I called around and some plumbers will sell them to you but of course they upcharge you so you're better off buying it yourself and hiring a plumber to install it. For complete transparency this total cost can set you back $2500-$3500 installed. All this device does is monitor your water flow and can shut off the water in case there's a pipe burst. Not very likely tbh but it's just another way Farmers is trying to disqualify anyone who cannot meet their demands. The gas shutoff device was a requirement for all homes built after the year 2000 in CA. My house is only about 5 yrs old which means it has it yet Farmers REQUIRES you to provide proof it was installed by the builder which I could not provide. That's like asking the builder to provide proof that you have 5/8" drywall installed. You know it's there, they know it's required by code yet they are finding another fiery hoop for you to jump through. They would not accept a picture as proof but wanted specific documentation which was impossible to obtain. I called PGE, the city, the builder, the plumber who build the house, and even the manufacturer of the device to see if they could provide this documentation. I spent weeks and finally was able to get the proof Farmers finally signed off on it. Throughout this process, Richard was very helpful. He return my calls and provided advice on how to obtain proof for the gas shutoff. He was actually compassionate about my ordeal and even offered to help pay for a plumber to help me obtain this certification. In the end, I got it figured out but I still stand behind my statement about insurance companies being scammers. They know homes built after 2000 has them installed yet they still force people through this agonizing process. The ones that cannot provide it simply get dropped and they are ok with this. I give Farmers a big fat 0 but Richard So's office a 5. Thanks Richard!

After the following review, Richard So's firm called me and helped me with purchasing additional…read morepolicies. They were knowledgeable and responsive to my questions. --- I have been using Richard So's Farmers Insurance services since 2000. I have a total of 7 policies (home, auto, umbrella, CEA etc.). In the last few months, Richard's team is super unresponsive -even after you do multiple email follows ups or phone follow ups there is no one getting back. I am trying to buy additional insurance policies, and each of these new requests are assigned to different people and even after numerous follow ups and email to Richard, no timely responses are provided. I am concerned about how this company will respond if I get into an accident and need a body shop referral or need a follow up on renewal of my existing policies, because the company is not even responding when I am requesting to buy additional policies.

Lloyd helped out with my business work compensation insurance, he is really helpful well…read moreknowledgeable. Very easy to get a hold of and always there if you need anything.

From the owner: We believe in providing you with products to keep the people and the things in your life protected,…read morewhether if it's life insurance, auto insurance, home insurance, business insurance, and workers comp insurance. We will do our best to give you the right information and provide you with the right coverage to fit your needs. We put your best interests first, and will tell you what you need to hear, not what you want to hear. We are here to help and protect you and will do our best in doing so. Feel free to stop by our office for any questions or if you're interested in getting a quote. Also we have an office in Newark (37053 Cherry St. Ste 205F. Newark, CA 94560 - (510)796-0688) just in case this location is too far from you. Other Products We Offer: Motorcycle Insurance, Boat Insurance, Manufactured Home Insurance, RV Insurance, Pet Insurance, Snow Mobile Insurance, and Off-Road Vehicle Insurance.

Great customer service. They are always available with everything I need. They customize your…read morecoverage that you need, so you do not pay extra for thing you don't need. Since you have to have insurance why not pick someone that knows you and that you trust.

Called to request a quote a gentleman answered asked a few questions and was on hold a couple of…read moretimes. He had my address and dob only not my cars info or my husbands car or any of my husband's info for that matter and the guy said he'd look for the best rates.... obviously nonsense but why even call him on it... I was a potential client who could have been spending up to $500 monthly.

I made request to switch to new agent from Sue Chen 45 days ago. I told Sue and she was ok and…read moreeven offered to help. But until today the switch isn't successful. During this period of time I have contacted Allstate customer services at least 10 times. Finally I realized somebody played game behind this. FUNNY enough Sue yesterday told my wife she didn't know we wanted to change agents!!! Sue, you are no good at helping us but really good at playing game.

They have very good agents in their office. All of them are very nice and knowledgeable. They…read morehelped us to lower the price as much as possible and give you a good plan. Totally recommend to come to this office!

I have used AAA Milpitas to renew Car Registration previously and today to get a Disabled placard…read morefor my injury. I am pleased with the short wait for service and professional handling of my need. Shout out! Well done

Fast, friendly service. I was able to quickly renew my tag and will be back to handle my passport…read moreservice.

I have been with Amy for years since she first started WFG and opening up my life insurance policy…read morewith her. She exudes professionalism, thoughtfulness, and is extremely knowledgeable in her field. She makes it easy to understand what you're signing up for and makes sure it fits your budget and needs. She courteously performs an annual review of my family's policies with us to let us know where we currently are and it's going in the direction where we want it to go. She's very accommodating to your schedule to ascertain you get the personal one-on-one time. In this day and age, there are so many agents out there but whenever I find someone in need of one, Amy's my highly recommended referral. I look forward to continuing my relationship with her for my life's financial benefits!

Amy is such an incredible agent. She is very knowledgeable in the inusrance industry. I have worked…read morewith her for many years, and trust her completely with our financial goals. I also referred her to my family and friends, which she was able to help as well. Because of her, I can sleep better at night knowing my family will be cared for when i am gone. She is more than an agent, She became part of our family.