Very upset with this place. Left a two star rating because I do like the people that I dealt with,…read morethis has nothing to do with them. Last April, I was out of town and I got a email asking me to reinstate my car insurance. So I did, and I paid the fee. Two days later, I get an email saying that I owe them over $100 and that the fee that I paid was just a premium. Not expecting to have to go pay the extra $100 and some change, I held off on it, and then I got a notice saying that they canceled my insurance. So online, I went and reinstate my insurance. Fast-forward to December of last year, I got a notice in the mail from Louisiana state department of corrections saying that I was driving around without insurance and then I needed to pay the state $300. I reached out to GoAuto in the state and told them that I did go ahead and have insurance on the time they said that I did not, GoAuto did not respond back, and the state just didn't care. They said according to their records, I didn't have it. And today I just got a letter in the mail saying that they were going to garnish my income tax wages and I owe them $600. This is total bullshit.

Brandi and Genny were so helpful and saved my mom and I alot of money. They even encouraged us to…read morecheck few other companies to see how they compare. It was so quick too!

This is the worst agency I have ever dealt with. They don't return calls. It takes hours up to days…read moreto get a response.

I was sold a policy from this agency. They then withdrew more money from our bank account. They…read morewere notified repeatedly about errors in the policy. They NEVER corrected the errors. I was forced to cancel my policy due to their incompetence and unethical business practices. It's been almost 2 months and I still haven't received a refund. Do NOT do business with these crooks!

great office they have great cstomer service i had a great experience they are very good at gettin…read moretheir point across for me to understand exactly what im payin for

If I could go to negative on the stars I would . Not by this agent but by the claims department . I…read morewas not at fault in an accident but State Farm is not returning my calls . My car has been taken yet they will not give me answers . I'm 15 days in my car is gone and they will not talk to me . So buyer be ware when you are dealing with this once great company . Is now become a bunch of thieves.

Nayla is the bestttttt!!!!!!!! She helped me get what I needed in a hurry under 10 mins!!!!!! The…read morebest service I evered had!!!!!!