Even though I had met my out of pocket for my insurance you would not let me have my cpap supplies until I paid. Checking with BCBS ALLSTAR owes ME $182+. I was told you only did your books quarterly. October 2018 came, no refund. January and February 2019 are gone, no refund. I have tried to call and the telephone numbers at ALL locations is disconnected. Used the web contact form and "there's an error" and it won't work. Have you skipped town? Next stops are BBB, news media, and small claims court. read more