I recently bought a house where the owner had purchased the garage door opener and door from Allison Door Sales. I called because I was missing the remote. The woman said she could order the correct one for me since it couldn't use a universal remote. I ordered it for $67, received it in the mail and couldn't find the dip switch to make it work. I called the company again and they said they wouldn't help me find the dip switch -I would have to pay for someone to come out and help me for $99/hour. Why I won't recommend Allison Door Sales: 1. They charged me $67 for a remote that I found on another garage door company's website for $23.50 AKA Allison Door Sales completely ripped me off. I don't mind paying extra, but $43.50 more??? RIDICULOUS 2. Allison Door Sales wouldn't even entertain the prospect of attempting to help me find the dip switch to make the remote work that I purchased from them. They wanted to charge me extra to do that. I called another company and they walked me through step-by-step on how to find the dip switch. I wish I would have purchased the remote from them (they were the ones selling it for $23.50 too) In conclusion, I would NOT recommend this company based on the service I received from them. read more

I find it hard to believe the other ratings I see on here. I have had nothing but excellent service from Allison Door since I got my garage door opener back in 2001. Only had to contact them maybe 3 times since then and one of them was to have it cleaned and checked. And they have gone out of their way to help me and save me the most money when possible. read more

They performed work and presented me with a bill when all I asked for was diagnosis and a phone call so I could decide if I wanted repair or replacement. If I could leave a negative 5 as a rating, I would. Worst most predatory service EVER. How do you perform work without authorization?? read more