Love this office. The people working in this office are so Nice, Understanding and willing to take…read morethe time to help you with what you need. Does not matter who you get on the phone, they are All wonderful, understanding and ready to listen. 5 stars all the way! Would recommend them to anyone looking for an Insurance Company with Compassion and Understanding.

Horrible place to deal with. Entire family was with them for well over 30 plus years and to be…read moretreated the way I was by staff was ridiculous. Ibwas dealing with a death & needing help with that persons insurance that was paid for an entire year in advance and they refused to return that money to the daughter. Crooked. Their loyal customers mean nothing to them. Dropped them the next day. ​​

Heather is awesome. Entire team is great answering questions, solving problems, and providing…read moreexcellent service.

Thank you very much, Brianna. Excellent service. You truly care about people and their needs…read more Outstanding quote--probably the best I've received in the last five years when it comes to insurance, and with a premium insurance company. Excellent follow-up, fast quoting process, and great communication as well. The recommendation I received from a friend who has been your client for five years has definitely turned your agency into my new insurance provider. I'm truly grateful. Thank you once again. Great job.

Saved me a ton of money (nearly $700.00) a year on auto/rental insurance. Very pleased with the…read moretime and attention they put into my account to make sure I was insured properly. Couldn't be more pleased!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Winter Haven, FL area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

What you read below is about people seeking so called "insurance". Well buying and paying for it is…read moreone thing but when you expect them to pay when their client is liable is another. I was slammed by one on April 11th. Today is June 18th. The so called adjuster ISSAC Stagnant has avoided me since. I have 2 witnesses that support me. He ran a red light looking at his phone. I would NEVER give them money. They take it but don't pay it.

What makes people feel the need to be so rude to a complete stranger? It makes even less sense if…read morethey're trying to get that stranger to spend money at their business... The person who answered the phone was so rude from the moment I first called, that I told them not to bother transferring me on to an agent or setting me up an appointment to come in. I'd rather take my business to somebody who will treat me like an actual human being. (Then again, I didn't think to check the Google reviews until just before I went to post this... looks like I might've actually dodged a bullet on this one! Seems like everyone there says the company is full of liars and cheats. So, I guess, thanks horribly unpleasant receptionist, maybe you saved me in the end - but you still need to learn some how to treat people with some basic decency.)

Was a customer for 13 years thru this agency for Universal Property & Casualty .Had my first claim…read moreJune 2020 because of storm surge damaged my attached patio.Took 2 weeks to get an appraiser to look at it and then I could not get anybody to call me back. Dershimer agency would not not even return my call (Dave or the Supervisor) even as I continued my policy payments. No contact for 90 days then on the 100th day after I called my Dershimer rep, she told me my claim was denied and emailed a copy of a denial letter dated 8/10/2020 that I never received. Funny how nobody would follow up with me on this or try to keep me up to date. VERY unprofessional as a business. I even asked several times to have Dave Dershimer personally return my call but that never happened. Do not do business with Universal Property & Casualty Insurance or Dershimer Insurance Agency. Keith Smith

From the owner: Dershimer Insurance Agency has been serving Polk County protecting people and property since 1977…read more We are independent agents and are free to choose the best carrier for your needs. We follow through when you have a loss to make sure you get fair, prompt payment and service. We offer comprehensive plans from a carefully selected group of financially strong carriers and have you covered for Auto, Boat and Marine, Condominium, Flood, Homeowners, Life, Health, Disability, Dental, Motorcycle, Renters, High Net Worth Coverage, and even Pets. Call us today for a quote on the perfect individual or family plan to fit your insurance needs.

Insurance can be a stressful thing to work on but I was beyond relieved when I worked with Karen…read more She is extremely knowledgeable, patient, kind, and knows what she's doing. Can't reiterate enough that she really knows her stuff. Once we started working together, all of my stress just melted away. Karen treats all of her clients as they are her only focus, as we have referred friends to her who have shared our experience. Do not hesitate to trust her with all your insurance needs. Plus, she has the cutest office I've ever been to, and it is really in a perfect spot downtown. Thank you so much!

I cannot speak to their quality as accountants, simply because we never got past the initial phone…read morecall. I am new to the area and was looking for an accountant and also some advice on financial management. I explained my needs to the girl on the phone, I believe her name was Christine, the immediate response was "we require a $250 deposit". I was taken aback a little. I was not opposed to the deposit, I would not mind giving the deposit prior to them doing work for me, but do they understand this is an interview process? I may not want you to do work for me, or you may not want to handle my finances. That is what an initial meeting is for. It was explained that too many people have them prepare taxes, then claim they have no money. Fine, require the deposit when work is requested, or don't release returns without payment, but don't lump me into a group with deadbeats in the initial phone call. Meet me first, find out I have a near perfect credit score, see that I have a pretty healthy account balance, contact my previous accountant, see if their bill were paid. Then when I bring you all my paperwork, explain that you generally require a deposit. I would have happily given it at that time, but let me see you are worth it first. If the customer service presented at the initial call is indicative of how they handle their clients, then I would find another accountant.

From the owner: Are you overpaying your taxes? Why? Do you have a plan for a comfortable retirement? Why not? Do…read moreyou own a business? What keeps you up at night? Don't let the tax code beat you down. Lynn loves interacting with a variety of families and business owners to turn complex tax laws into understandable strategies. As a Tax Coach, Accountant and Financial Advisor, Lynn utilizes her specialized training to develop proactive strategies to help you, your family, and your business KEEP more of what you make and SAVE more of what you keep. Lynn can make the tax code work in your favor to take advantage of every available tax break! Lynn believes in educating clients as to their opportunities and works with them to help them experience what they value most in life by making smart choices about their money. Specialties: Enrolled Agent, Certified Tax Coach, Certified Fund Specialist, Certified Senior Advisor, Accredited Retirement Advisor, Fellow - National Tax Practice Institute Serving ALL of Polk County, including Winter Haven, Lakeland, Haines City, Lake Wales, Auburndale, Polk City, Bartow and Lake Alfred. We also have tax, business and investment clients across the country!