Despite the fact that this is one of the quickest airports I have experienced in getting in and out…read moreof it, it lacks many of the amenities one is used to at most big city and metro airports I've experienced. A major advantage here is its proximity to the city itself. Yet, I don't deem it a bad one. In my occasions to regularly travel yet not a professional airport reviewer by any means, and not a business traveler - but a mainly fun and demands trekker, I have developed as succinct a process for measuring the worthiness of each airport visited. My criteria are: 1) ease of access to and from public or private ground transportation: 4.0; 2) convenient parking when having to leave vehicle or dropping off: 4.0; 3) access and convenience of retrieving and dropping off rental vehicles: 3.5; 4) atmosphere, ambience, public facilities, seating areas and access to communications, charging and Wi-Fi: 3.5; 5) overall human customer service - including but not limited to ticket counter, TSA, Hospitality, Retail, Support Services, Restaurant and Baggage Handler knowledge, communication, attitude and demeanor: 3.0; 6) ease of flight information access throughout facility via signage, boards, screens or clear understandable PA system announcements: 3.5; 7) distance, maneuverability, access and convenience of trekking from gate to gate and/or concourse to concourse for connecting flights: 4.0; 8) quantity, value, convenience, quality and comfort of eateries and/or retailers: 3.0; and last, but not least 9) baggage handling, claims and retrieval location, process and lost and found assistance: 4.5. Taking all the aforementioned categories, I've devised a scale of 1 to 5 with 1 being the worst and 5 being the best an airport can be! This airport rates a: 4.1. Most positive point(s) at this airport are: few and far between, but considering its construction phase, easy to maneuver, clean yet maize like. The most negative points here are: again, the lack of amenities plus. One caveat, while visiting this airport there was a considerable amount of construction in progress, which I am sure affected the overall outcome of my review. I therefore retain a prerogative to reevaluate Ft. Wayne International at a later date.

1st the upgrades to the Airport, Outstanding!! 2nd, WTH, I…read moreunderstand a business needs to make money but $8.49 for a small bag of candy? Yes, I understand we are at an airport and it has become acceptable to overcharge for things. But, come on, you have to gouge people? Shame on Hop River for doing this !!! Maybe a dollar or even two over charging but five or six dollar over charge, just isn't right !!!! Bring your own snacks!!!

There is a issue in regards to being able to download your boarding pass to a wallet with Delta…read more For some reason, it keeps skipping the first leg of the trip and trying to reach out to Delta to find out what needed to be done to correct it was virtually useless. It would really be nice to not have to go and print a boarding pass to be able to get on your airplane other than checking in at the gate. If anyone has experience this problem and could help, I would greatly appreciate it because it is extremely hard to get Delta to respond. The system was working properly, but now something has happened.

This Airlines is HORRIBLE! They are rude, arrogant, over priced and ABSOLUTELY never on time. I…read morewill not be using Delta again! We have sat on the runway now for 45 minutes. People, don't fly Delta.

At the very end of last year, I needed to fly to Atlanta for business as I needed to give training…read moreto my entire company's staff out of that office. I was booked with Delta, but I missed the flight due to a number of continually unfortunate setbacks while driving an hour and a half to the airport. From road closures, through driving thru unfamiliar back roads with no lighting during the middle of the night, to a train malfunctioning in the middle of the road causing another detour. It was maddening. Somehow I still manage to get to the airport 15 before my flight and there were no gate agents to take my bags. So yeah... I missed my flight. There would not be any other flights from Delta until later at night that I MAY get in on standby. That was unacceptable, so I walked over to the American Airlines desk to book a flight. There was a flight leaving in an hour that would have to connect in Dallas to get to Atlanta, still was not ideal as I was getting in in the afternoon but the trainings were scheduled the next day so it was not a huge inconvenience. The tickets were also higher priced since it was last minute and buying in airport, so yeah they know you need it. This is a fact, I needed to get to Atlanta. I bought the tickets. The gate agent looked frazzled throughout the process as she said not many people she has helped buy tickets at the airport... maybe not this one, it shouldn't be uncommon though ti be nervous about it. In the end I got the tickets and went on my way to Atlanta. Alls well that ends well.

Parking is across the street…read more I called x5 times, no one picked up to find out where the parking was, and the automated system didn't help. The check-in counter is located across from the restaurant and next to the lounge area. The staff were welcoming and friendly. The interior is quite spacious, with ample seating. This location was convenient for a few hours. The price was reasonable with $15 charge for self-parking. The elevator was clean until you walked out onto the floor, which had a weird smell. The room was decent, but the bed and pillow quality were subpar. The room was very dusty, including the counter, bedside table, and lamp. But it was a quick turnaround for me. The bathroom was clean, with only the bare essentials, and the closet had ample space. And the refrigerator in the room wasn't cold or cool but it was clean

From the moment we checked in, we felt welcomed, but more importantly we felt safe…read more This weekend was filled with excitement, and despite the beds being quite comfortable, I didn't sleep too well. In the wee hours of the night, the lobby was my refuge (wonderfully eclectic playlist!) The staff was always professional and courteous. I wish I could remember their names, but props to the delightful young man who checked us in and the bartender who served us and laughed at our Dad-jokes. The next day, while I was going here and there, well after I had checked out, no matter who it was, I was reassured that I was welcome back to get some water, use the restroom, borrow a pen, ask for attraction recommendations etc. I could probably nitpick certain things, but the people - that's what it's all about. That's why I'll be returning to the city, the hotel, the lobby. Knock on wood! :)

I asked for a quote and they hung up when I asked if it were 15 or 20$ completely unprofessional…read moreavoid at all costs

I would give zero Stars if I could. I booked a ride at 6:00 p.m. between 6:00 p.m. and 7:00 p.m. I…read morehad to call five times to find out when I was going to be picked up. The owner acted very annoyed, but the first four times I called all he would say was the driver's on his way and hang up, even though I wanted to know specifically how much longer I was going to be waiting. No one books a taxi and expects to wait 1 hour for a pickup. The driver finally showed up and proceeds to tell me he just got done dealing with his girlfriend taking her some place because she's on her second DUI and doesn't have a driver's license. So, basically admitting to me why I sat and waited for 1 hour well he conducted a non-business related function. The van smells like burning oil inside and he had to stop twice to add power steering fluid, I have one point becoming unable to actually turn the wheel. He had to be given directions constantly and consistently during the ride to and from, it was a round trip and he couldn't remember how to get back to my pickup spot. I was also quoted a $15 round trip price as I was going less than 2 mi round trip. I noticed the meter was at 1284 and advised him he might want to turn it off at $15 cuz that's what I was quoted he whiplashed the van into the Marathon gas station immediately and began threatening me verbally that he wasn't going to do the ride for the $15 that normally it would be 30. I told him I didn't have $30 and I would never pay $30 to go less than three miles. I felt intimidated I felt like I was being held hostsge. After explain to me why he could not turn off the meter he told me he would do the trip for $20 and turned off the meter. I called the owner to report all this and was informed he's been doing business for 40 years and knows how to run his company and I need my mind my own f****** business. This place is the most unprofessional service I have ever in my life used in all of my 40 years of not driving. I really should have filed a police report for being held hostage and intimidation. These people are absolutely ridiculous, they act like they're doing you a favor.

Booked 3 cruises for me and my family. We love dream moore travel, and we love cruises!read more

I've been a repeat customer at this location for years, and always found the service lackluster,…read morebut it never kept me from coming back. Until now. I needed a 6-passenger vehicle for a family vacation and reserved a minivan online months in advance. We took delivery of a Chrysler Pacifica and soon noticed that the recesses in the floor of the rear passenger area were full of food detritus--jelly beans, Skittles, crushed potato chips--and when we swept with a shop vac we got some of it up but the rest was glued down by spilled beverages. During our trip the AC suddenly stopped blowing cold air. This coincided with one scorcher of a heat wave and we had a most miserable 10-hour drive home in 90-plus degree weather. When I returned the vehicle I informed the desk clerk that she should know that the AC went out on us and should be fixed before renting it out again. We got no apology, no thanks, no offer to make things right. At the very least she could have offered to give us an upgrade on our next rental. This was a missed opportunity for Avis/Budget because we won't be coming back. On one previous occasion I had reserved a full-sized car and they gave me a Nissan Sentra and tried to pass it off as full-sized when I pointed out that it wasn't. So I had to wait an hour while they cleaned up a Chevy Malibu with loose carpet with stuffing falling out of it. I've had better service at Enterprise in the past and that's where I'll be doing business from now on.

Not surprised to see the low review. You guys suck. I paid in full to rent a vehicle for a week…read morealmost 6 months ago. I paid with a card in my daughters name but we are both on the account. Today, when I went to pick the vehicle up they informed me I couldn't pick it up because the card wasn't in my name. THE CARD I ALREADY PAID WITH, RENTAL IS PAID. The ONLY option Avis would do is canceling the rental. It's pretty funny to me that they were ok to take my money but now are not only not giving me what I paid for, they are also holding on to my money for another 5-7 business days. Gotta collect that interest right? Buyer beware.

For real? I mean this taxi service should be out of business. right right right? I mean come on man…read moresmoking all them cigarettes ruined the inside scent of the car. Smelled of cigarettes and onions. The taxi driver farted and I had to ride with my nose out the window. He said bad gas tonight those Powers burger tore him up. It went from a combo of cigarettes and onions to cigarettes onions and poop. The fart overpowered it all. About puked on that ride. The driver was so big fingered greasy dude with not much manners. Was a bad experience for sure. Next time I will hitchhike

I used a Economy Taxi all week long during the treacherous snow storm we had this week! I work at a…read morehospital where YOU have to Be at work and On time (no excuses) ...Damon drove me everyday to work with his 4x4 Jeep Cherokee and he was On time everyday! What a great service and I will use them again if I'm ever stuck. - Marty

i love everything about this agency.. great service.... katie and everyone are always soo helpful…read moreand reliable 5 STARS from me!!!!!

I have booked multiple trips through this agency and they go above and beyond to help plan our…read morevacations. I will continue to use this agency any time I travel!!

i moved into huntington about 6 months ago and have used this service many many times to…read moreindianapolis ( i travel weekly for work) and rode with many drivers.everyone has been very nice and so curtous, and the vans have been very clean and well maintained. if i had anything bad to say it guess it would be i think they could use some work on communication, for the most part they have been ontime but i have had twice they were late and once quite late instead of me calling after more then 30 minutes had gone by i feel they should of reached out to me...either dispatcher or the driver both have my number ...but either way i highly recommend this service pam b.

If this review were based on the transportation value alone it would be four stars. For a ride to…read moreand from the Indianapolis airport from Fort Wayne, it's hard to beat the value you get from Hoosier Shuttle. Also, they've been fairly reliable (on schedule) in our experience. If you happen to get a driver named Brian, however, prepare to get preached to for two to three hours. You wanna go to that dark place where you suffer for eternity? If not, then you better bow down to Brian's narrow-minded brand of Christianity. You better believe exactly as he does, or else! But if you're a more tolerant, open-minded Christian, let alone a Jew, Muslim or Buddhist, you're going to be punished forever, according to your van driver. Honestly, the fact that Hoosier Shuttle enables this religious bigot to spew his ideology onto helpless passengers is pretty disgusting. It makes what should be a fairly pleasant ride something that must be endured. Shame on Hoosier Shuttle for giving this fool a platform to spread his hate.