Steve Mesolella is an insurance adjuster working for Progessive Insurance. I filed a claim with Progressive for property damage. One of thier clients damaged my retaining wall at my house by driving their van into it. Steve Mesolella called me with an outrageoulsy low estimate, and tried to bully me into taking it. Said my contractor didn't know what he was doing. Tried to tell me my property had already been damaged and that I had not maintained my wall. Tried to basically call me a liar. How the hell can he make a claim that my property was not maintained, he has never been to my house before then. The person who drove their van into my wall damaged it. Then Steve said "he had a guy" who would come fix it for me at his estimate. That is completely unprofessional and against the law. I understand insurance negotations, however this guy was completely rude, unprofessional, and a bully. Two idedpendent contractors told me my wall had to come down and be rebuilt. Steve tried to tell me that the wall could be readjusted and pushed back. He was condescending and thought I was some stupid female that he could bully. Completely unprofessional and unethical behavior from a person who claims he's been doing this for 30 years. read more
