Been using All Star for 2 years now, Johnny always does a great job! He's quick and efficient, would definitely recommend using All Star!

I found this company on Groupon and was really needing my bathroom tile addressed along with a good shampoo. When I say the service was excellent, it was. Johnny called me and confirmed more than once and let me know when he was on his way. We discussed the pricing and the process and I even got some great education on how tile works when it comes to cleaning it. You guys should really check them out and look at the results in the picture. total of three rooms and hallway and bathroom tile came to $165. Paid and got extra coupons for additional services read more

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I am very sorry to have to say Johnnie did not keep his agreement with us when we sent him work. I tried for over 1 year to get him to do his part of the agreement (I sent him many jobs during the freeze back in Feb. 21.) He had many reasons why he couldn't pay our small percentage for sending him referrals and always said he would . But, he never did:( He came highly recommended by a friend who was very disappointed that she had referred him to us. So sad and disappointed to have to write this. But, I can say he got a lot of work from us. Not sure if he ever actually helped them and took our part of the money or if he never showed up to help them. I guess we will never know. read more

Johnny did a great job cleaning my entire house. He had great pricing and was very professional. He had good deals for my area rugs, furnature cleaning and carpets. He also did my tile and grout with seal. It was along day, but it was so worth it. I will definitely call him again in the future and refer my friends, family and neighbors 2 him as well!! Thanks Johnny, you did a great job and I'm super happy with your services and prices!! read more

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UPDATE - VERY NEXT DAY Okay, I am changing this review from one star to five stars. All Star Steam Cleaning sent out two guys the very next morning. Victor R. and Johnathan P. were the crew members. I was skeptical at first - but they more than proved their value to this company. They spent the first 25 minutes treating the carpet, using a black light to check for stains, and even moved some of my furniture out of the way so that they could clean under. They fully answered all of my questions. Victor was extremely polite and hardworking. I checked the work and the carpet looked wonderful. Practically brand new! Johnathan took the time make sure everything under the bird cage was really clean (no bird in the cage - she's outside) and paid close attention to detail every step of the way. I can't say enough good things about these two - and the cleanliness of the carpet. It smelled wonderful!!! I got down close - and it was really clean!!! A big thank you to these guys for a job extremely well done - for paying close attention to detail - and for being wonderfully polite and professional. Owning two businesses of my own - I understand the value of hardworking, detail oriented, friendly employees. These guys exceeded expectations - and I strongly recommend them. - Jennifer FIRST DAY OF CLEANING: First - let me say that the fellow on the phone was very polite and was able to get us scheduled quickly. I was very pleased with his manner and scheduling. Unfortunately, I just now had them out to my house. I was at work, and my brother stepped in to meet them. My old dog had an accident that very morning, so it was urgent they come right out and take care of the stain for me. They assured me they would - and could easily handle pet stains, especially fresh ones like this. I only have two carpeted rooms - and paid the $60 for regular cleaning, plus an extra $80 to have them "pet cleaned and treated". So $140 for two rooms steam cleaned. But they are worse now - not better at all. They arrived at 5:00 - and I made it home right before 5:30 - and they were already gone. I came into the house and it smelled strange. I've had carpets cleaned well many times - I know they process: A company will vacuum if necessary - move smaller items off the carpet - put coffee table, some furniture and end tables on the foam pieces to prevent them from being damaged. NOT THIS PLACE. I have new furniture and antique furniture - and it was all sitting on the wet carpet. Coffee table, end tables, smaller tables, etc... - all sitting on the wet floor. Beginning to worry, I began to inspect. I have an African Grey parrot - keep her area clean - but under and around her cage were little bits of her seed shells and small papers from her chewing paper toys. They didn't bother to steam clean here. I checked my bedroom, where my dog had the accident early this morning. The fresh stains were STILL in the carpet - just as they were when I cleaned the entire area myself this morning. I touched the stains to smell - and they reeked of dog poop!!! I was absolutely stunned. I could have done better with pet solution and a damp towel, rather than paying this company $140. Then, under my bed - not even an inch under - it was bone dry - they didn't bother to clean under there at all - not even eight inches or so. Again, no furniture on risers, either. Chairs, small TV stand, night stand - all sitting on the carpet. There were several pennies on the floor by a lamp, too. So I could tell they didn't even attempt to do a thorough job. It's been two hours - and the house is starting to smell WORSE than before they came to clean. The dog accident smell now permeates the entire house. Unbelievable - I am just amazed at the poor job. Not even sure I want them to come back and fix things - they may make them worse. I'm frustrated and saddened to have had this happen. Wish I would have used the other company I nearly hired. This was a complete disaster - and now I have to hire another company to come out. UPDATE - I called to let them know how upset I was about the service. They answered their phone this evening, around 6:30, which was refreshing. They are scheduled to come out tomorrow afternoon - we set a time that would allow me to be home when they arrive. I will give up update on the service. I'm pleased they were so prompt to remedy the situation. If they do a great job - I will remove this review and add a stellar one. read more

Johnny just left our home after having made time for our carpet and upholstery, after hours, because we needed service badly. A great professional with expert knowledge of the business and a small business owner service-related attitude. Awesome experience which was far better and substantially less expensive than competitors with bigger budgets and staff. Give Johnny a try, you won't regret it, and you'll save money. We'll be back very soon! Thanks, Johnny!! read more

Scam. Changed price after sending quote. They wanted $400 for 490 sqft of tile (which was supposed to include carpet). Do not recommend.

I would not recommend this company to anyone looking for carpet cleaning or painting services.

A month in advance I had scheduled another company called Clean 360 to come clean the carpets of our new home we had just closed on the day before. They never showed, never returned my calls. I needed the house cleaned that day because we were moving in a couple of days later. Desperate for a solution, I called Johnny at All Star. He took my call, and was at my house less than two hours later. They did a good job and the price was reasonable. Thanks for helping me out in a pinch and being a good guy. read more

They do an AMAZING job!! My carpets look like new and smell fresh & clean. Johnny is always great with communication and is very professional and curtious. I recommend him to all my friends, my investors, and real estate team. Thank you Johnny!! Kelli read more

I had them clean my carpets on Friday October 5, 2018. My carpet tech Victor arrived when scheduled, was very personable, and didn't try to hard sell me on extra services. He was VERY fast, he cleaned 3 rooms and the hall in less than 40 minutes. and my only reason for not giving a higher star rating is that it took almost 45 HOURS for my carpet to dry. Victor said it would be totally dry in 5 or 6 hours, and it was still very wet ( as in put a towel on the carpet, step on it, and you have a very wet foot print on the towel.) in a few places, and very damp in other places 8 hours later. I think he went a little fast on the fluid extraction. The carpets are clean , and now ( finally) they are dry. Overall, I am satisfied with their service. Next time, I'll check all of the carpets to see if they need more fluid extraction before the tech leaves. read more

SHOULD BE "1 STAR STEAM CLEANING" Their customer sign off paperwork, in the fine print reads: "...nor will All Star Steam Cleaning be responsible for any damage to fabrics or carpet cleaned or wood and tile cleaned." SOUNDS LIKE CUSTOMER SERVICE IS AT THE TOP OF THEIR PRIORITY LIST...RIGHT?!? Any damage that occurs is the CUSTOMERS RESPONSIBILITY??? Whatever happened to taking care of things, and taking responsibility when mistakes are made? The fact that the younger generation in their early 20's aren't capable of taking responsibility for pretty much anything was made abundantly clear by Johnny when he stopped by to "clean" our tile about 2 hrs ago. Grow up, remove the silly diamond earrings, loose the One Direction haircut, be a man and take responsibility for your actions. Johnny, one of the technicians was extremely rude to me and my wife. (to the point of shouting) After trying to up-sell us on their services, they proceeded as quickly as possible to clean the tile and grout in our home. They "cleaned" 300 sq. ft in around 30 mins. Then upon our inspection, we noticed a fair number of broken grout lines and chunks that were missing from the grout. Also, and quite clearly, the grout lines were not cleaned around the baseboard perimeter of the entire tile area. When I pointed this out to Johnny, instead of offering to clean the tile around the baseboards, or even calmly explaining of the possibility of grout being damaged, proceeded to accuse my wife and I of causing damage to our own grout. And insisted that he cleaned around the baseboards... We've lived in this house for nearly 5 years, he's walked around in it for about 25 mins...and wants to tell us that we caused the damage to the grout. Blaming me, because according to him, we didn't note anything on our "walk through." This walk through was not a detailed examination of the tile and ground, but rather, me walking him through the house to point out which rooms HAVE tile. Nothing about the "walk through" had anything to do with existing conditions of the tile or the grout. To top it of, he asked for us to pay taxes for "services performed." I asked him to show me documentation that requires additional payment on top of the groupon which we had purchased and he was unable to do so. Criminals. DO NOT BE FOOLED BY 1 STAR STEAM CLEANING. I would not recommend them to anyone, and will NEVER use them again. read more

I just bought a new place and the carpets were trashed as I've been remodeling. These guys were able to squeeze me in on a Saturday to get them done so I could move my furniture in the following day. They were on time, quick with the cleaning, and did a really great job. read more

All Star Steam Cleaning - Carpet Cleaning Near Me

Johnny was on time and did an amazing job! He clearly explained which options he could do and what he recommended and was very upfront with pricing. I have two pets who have done some damage to the carpets over the years but Johnny was able to make them look good as new! He also cleaned the grout lines in the kitchen tile and the difference is night and day! Went from almost black in some areas to very near the original color. Would highly recommend for anyone! read more

First off the positives- They did do a good job and were very professional and nice. Johnny is the owner and knows what he is doing. He stretched parts of my carpet and replaced a little section that wasn't covering the tack strip anymore. Then his crew cleaned my carpets (about 2000 sq ft of carpet) and did a great job in a small amount of time. Now the negatives- They did show up 2 hrs late to fix the carpet and 3 hrs late to do the cleaning. Johnny quoted me $175 for the cleaning but then I saw on the van it says 5 rooms for $80 but when I asked about that I was told that apparently I need a paper coupon from a groupon. Then I asked about the advertisement on this very site (Yelp) for 5 rooms for $85 and was told the same thing. So needless to say I was little upset because that was a little misleading. All said and doneI might use them again but I might shop for a better deal. Also a one hour fix for my carpet costs $75... Little steep for cutting some carpet and glueing it down. read more

Thank you Johnny for standing by your word. My floors look brand new! I highly recommend that if you are getting your tiles cleaned that you go ahead and spend the little extra and have them color sealed. I promise it's Way worth it in the long run! Joseph and Reese were awesome and hard workers! read more

All Star Steam Cleaning - Color sealed grout! - Carpet Cleaning Near Me

Was a little late and didn't return my call very quickly considering. Very reasonably priced and quickly done. Next day I noticed a few stains come back up but my carpets do look better all together. I had the groupon deal which was 3 rooms for 65$ and I added a rug for 20 read more

I bought a coupon deal for 3 rooms for around $100 to get the carpets cleaned because I like to get them cleaned every 6 months and then my cat decided to bring a rat in and kill it on the carpet....leaving a big blood stain in the corner. It was overdue! They gave me a window of 5 hours and arrived about in the middle of the time frame (calling first to let me know they were about 15 min. away). The guy on the phone was Johnny, a young energetic guy who arrived with another young helper. They took a look at what I wanted cleaned and then quickly got to work spraying the areas. They even moved some furniture out of the way to get to the main areas which was nice. My carpet isn't the highest quality and it's acrylic I believe, fairly basic. I think they were in and out in about an hour. An extra 40$ for the stairs. I'm not sure but I think they pour the dirty water into the sewer system. Anyway, the carpet is all fluffed up and most of the stains gone and it dried by the time I got back home. I left some ceiling fans on and it dried without having to open up windows and no smell of it being damp too long. I paid the remainder in cash and with a credit card that he quickly swiped and emailed me a receipt. I'd say try them out. Your carpet will thank you. ..if carpets could talk. read more

Fantastic service! on time, honest, and friendly service. Oh did I mention my carpets look great? There is a faint smell of cherries from the pet treatment which is wonderful considering it smelled like animal urine. Would definitely use again! Thanks Johnny & Alex for being amazing! read more

Reasonably priced. Also removed paint stain that had been there for years in the carpet. Nice work Johnny read more

Was traveling when cleaning was done, when I came back, the carpet was still dirty with stains and marks all over. When called they did come back but wanted to charge extra to do the job right bc it was past the warranty time even though I told them I was traveling overseas. read more

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First off - really wish I would have read other people's reviews and saved myself some time and money. I went through the same things listed on here ... -They showed up three hours late. -They tried to say up-sale from $85 to over $250 for tile and grout. -The owner, Johnny, was very rude and unprofessional. - They did a terrible job, damaging the grout, not cleaning all the way up to the baseboards and not bothering to pay attention to detail. -We bought a groupon and the owner told us we needed to pay an additional tax in cash ... weird right?!? I thought so too. If you go through and read the responses to the other reviews you will be able to see what kind of professionalism they practice. "Sorry we flooded your apartment with our machine but next time you call us we will give you 15% off." Or "sorry we didn't do a good job but next time we will give you a discount." Please don't waste your time or money! Pay the extra so you don't have to pay these guys and then someone to do the job right! read more

I wasn't really impressed with their service. They seem to have done a half a$$ job. The guys showed up late too. I don't think I will use them again. read more

Well, I bought the infamous "Groupon" deal. I did not buy the $320 deal, all I had was 3 rooms and a small hallway. To clarify - I needed the carpet cleaned because I was selling the house. I made the purchase and when I called them and they heard it was a "groupon", the tone immediately changed to one of indignation. Not a huge deal, I was trying to do this on the "cheap" so.. who cares, right? I did what I needed to do to get the carpet clean for the new buyer. I scheduled 3+ weeks out, so plenty of time. Next week or so, I call back and need to reschedule because the carpet has to be cleaned AFTER I move out and the close date got pushed back till August 7th. So, I asked to schedule for August 10th. the person sounded like I was annoying them. They tell me I am allowed 1 reschedule, period, or the groupon would be void. I am nice and friendly and try to ignore the indignation again. I send the notice to the realtors and lo and behold they reply within minutes that the buyer requested the 14th but they forgot to forward the email to me. I call the company.. they are working, no big deal. I text them thinking it was a cell phone, I got a reply "how may we help you?" I reply how sorry I am.. I just called a little while ago. I understand if you are annoyed... can we reschedule or what?" No reply. I contacted Groupon who promptly refunded the cost of the groupon. I would say that if you plan to purchase a groupon from these folks.. you do so knowing they are going to treat you like you are inferior to a "normal customer". They finally replied with "we can reschedule but it will be $25....on a $55 deal. I guess you get what you pay for. read more

Stay away from this crooks, very unprofessional My son called them to clean carpet they came to the house and than decided not to go with the service me with no Clair reason read more

Johnny and Irie did a great job at cleaning my SECTIONAL. My dog recently had back surgery and was having trouble clearing his bladder, so he has several accidents in the couch. The guys came and cleaned it and did a pet treatment (to break down the urine). LThey were pleasant polite and efficient. They were also extremely punctual. I would recommend their services to everyone. I would note that you should have a clear and concise conversation about what services you want/need and what size job it is. For instance in my experience I didn't realize that my sofa was not just a sofa but a sectional and that is different. But Johnny helped me clear it up and gave me a reasonable price! read more

All Star Steam Cleaning - The finished product! - Carpet Cleaning Near Me

Johnny cleaned 3 of our rooms and we added the pet stain removal as well. The carpets were smelly because of the dogs and after our appointment the smell was soooo much better. If you have pets, kids or allow people to wear shoes on the carpet you should definitely get the carpets steam cleaned once a year. My feet feel great walking around on clean carpet. Timeliness: Johnny and his team member arrive on schedule and called me when they were on the way. He was quick and efficient in cleaning around the furniture we could not move (beds, large dresser). Great service for a great price! read more

All Star Steam Clean team came out next day after initial call, walked me through each bedroom and carpeted area to explain the needs of each room. Gave me an accurate upfront cost and got right to work. My carpets were left clean and my expectations were met. We will use All Star again and we would recommend in the future. read more

Really happy on how my carpets look bright and new again and fluffy too. They where quick and did a awesome job . They even had a neat gadget to find any pee pee stains . I thought my doggies where angels and clearly they where not . They where able to treat the areas not visible to the naked eye . Definitely happy they came if not I would have never know there had been an accident there . Would recommend them to any one and will be having them clean my carpets again in the future read more

Been using them for years now. Never had a single issue. Very Professional,courteous,on time, and the job done right. What more can you ask for? Thanks All Star Steam Cleaning. read more

I was looking to overhaul 2 of my business vehicles carpet with new product, from the dealership. Which was going to cost me over $1000. I had given up on the idea of steam cleaning them because they were so badly soiled to the point of mold growth. I never thought that something this horrible could be salvageable, until a neighbor came over and persuaded me that All Star can definitely bring my carpet back to life. I was very skeptical of this idea but gave it a shot. Not only did All Star bring my carpet back to it's new look, they neutralized the mold and funky smell. It's been over 5 months and I have seen no mold spores or any stains reappear. I was so impressed with these guys magical performance, hospitality, and significant amount of money I saved that I treated Johny and his crew to dinner that night. God bless you guys! read more

Had some serious stains on my front room and living room. Spoke with the owner and he sent some one out the next day. Got the carpet cleaned in under 45 minutes and it looks great! Would definitely work with them again. read more

Johnny and his partner did an awesome job on my property. Our previous tenants left a lot of pet stains on our carpet and Johnny's team did a great job. Most of the stains came off but some of the ones that were pretty bad didn't. However, they were way better than it was before. They were very professional, fast, and efficient through out the whole process from booking to explaining everything in details. Thanks again for a job well done! read more

I have a rental property and my tenants really were not very clean at all. The carpets had all kinds of stains on them. The carpets were brand new prior to the tenants moving in. I used a Groupon to hire All Star Cleaning. They carpets look great, much better than I expected them to look after the condition they were in. The only draw back was the 2-3 week lead time for someone using Groupon. read more

Ler me start off by saying these guys were very professional and kind. But now I know why they have you leave a review before the carpets are dried. We loved them. And habe not allowed shoes of any kind on the carpet since but all the stains we paid extra to get removed all showed up again and now our carpet looks dirty again. I am so frustrated. read more

Awesome work, always! Have used them many times and have been very happy each time. Very cost effective and quick/efficient!

They were able to reschedule to fit me earlier than I originally had scheduled. They did a great job and I will be calling them again soon to do more rooms. read more

I had three rooms, stairs, and hallway steamed cleaned. I had a few issues with communication but the tech went out of his way to make sure I got I what I needed. He cleaned my rug for free and even treated some pretty bad stains. Overall I would hire again. He was very thorough and efficient. I would definitely recommend. I will be passing his info along to friends and family. His prices are very fair. read more

We have used the carpet cleaning service 3 times and tile cleaning service 1 time. All Star always does a great job, the carpets smell great after they clean and with our tile the tile and grout looked brand new, like the day we moved into the house. We tried another service last time we got our carpets cleaned because of a Groupon deal, a few hours after they cleaned and the carpets dried I noticed the problem areas still smelled like dog urine, we will never trust another service again. We will always go with All Star read more

WARNING !!! I PAID CASH AND NOW I CANT GET MY MONEY BACK. i would have stopped payment on check or called credit card co. to stop payment. i've cleaned my own carpets before and done a way better job. i knew i was in trouble when i made the appointment, marked the date on my calender moved allll my stuff out of the bedroom, only to have johnny get the dates mixed up and make me wait an entire week living in chaos with my entire bedroom crammed into my living room. even though i noticed dark spots on carpet, i just thought it was still wet, i thanked him and said good bye. after it dried i went to look at the carpet it still looked really dark in a lot of the area. turns out its DIRT. not wet carpet, not stains,DIRT .he and his friend did a really REALLY shabby job. im not kidding you would do better to save your money and clean your carpets yourself, or spend your money on a business that will do a better job. on a scale from 1 to 10, 10 being best i give them a 2. MAYBE they will contact me and try to right their wrong but .... i doubt it. ill let you know. BTW i feel bad leaving a not good review but im really NOT HAPPY. i usually will just let a bad experience go and not patronize a business again if they are subpar. but this is SO BAD i had to warn people. so...THE NEXT DAY.... called john to tell him how bad the job was. asked him to fix the problem that the carpets were still really dirty. i had taken a wet cloth and some over the counter spray to the dirt and spotting on the carpet that he missed and it all came right up. he said there was nothing he could do. i never before met anyone with such bad business sense or lack of caring to see that the customer is happy. i am not custom to taking time to write these kind of reviews but i feel TOTALLY RIPPED OFF. do not use these guys !! youll be sorry. I HAVE SUBMITTED A COMPLAINT WITH BETTER BUSINESS. you can go to their website and see. read more