Their customer service and services offered have gone down. I went the office because an online…read moreoffer was twice what was advertised. The agents inside said they couldn't do anything. I've already let my annual membership lapse for this year and considering not being a member ever again.

I was a member for 23 years. Then one day out of the blue. I received a letter saying I had to 2…read moreweeks to find new insurance. AAA dropped my home owners. Bit,still wanted to insure my cars and other insurance products. Wow, what greedy bastards!. I dropped all insurance and canceled everything. Besides. The service i received down thru the years was mediocre or poor at best. AAA actually did me a favor. Usaa insurance company gives me towing coverage. Farmers insurance company is cheaper on my homeowners insurance. Thanks AAA for dropping me and saving me money. I'll never be loyal to another business or company ever. Their all out to rip consumers off at every chance. ​

I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

One day I actually spoke with the mysterious Robert Pratt. I thought he was an imaginary figure…read morefor a long time until he actually answered the phone one day. Very friendly person. Over the years I have spoken with Roberta. She is THE BEST! Always willing to go the distance to take care of me and all of my insurance needs. I really love the roadside assistance they offer with my vehicle and renters insurance as well. The roadside assistance is such a good plan. I had AAA in the past, but am very pleased with State Farm. I would highly recommend Robert Pratt and State Farm Insurance to anyone looking for insurance.

Roberta is always so nice and helpful! Any time I reach out she is quick to help and resolve any…read moreissue. Thank you for always do your best

Farmers insurance coverage was great. There was a mistake in the system that added coverage I…read moredidn't want, and Lien Dao went above and beyond to make it right. 10/10 would recommend.

Great service! Lien and her staff were responsive and informative. I was very pleased.read more

Both Yelp and the AIP website indicate that both AIP offices are open on Saturdays until 2 p.m…read more Calls to both offices on Sat. Dec. 7, 2024 well before 2 p.m. indicate that neither AIP office is open on Saturdays. AIP - please update your hours both on your website and on Yelp to reflect your actual current open hours. It is frustrating for potential customers to find inaccurate information on these sites when it is so easy to keep your open hours up to date in both places.

I had to give credit where it is due. This young lady Brandy with AIP, is amazing. I can tell her…read moresmile through the phone. She is always upbeat and willing to assist my wife & I with everything we need. Her professionalism is top notch she is up there on customer service like my wife, we consider her a blessing to us. I feel we need more like her in this industry and dealing with a pandemic as we are. What a team of professionals you Have. If you do not have insurance get it. Ask for Brandi she will not stir you wrong. Blessings Jd (Mr.Bond) W. & Lucella W.

Worst insurance company I have ever worked with. RUDE & INCOMETENT. Impossibe to get ahold of,…read moredon't know what they are doing, and when you finally get ahold of them they are terrible. If I could give them less then 1 Star I would.

From the owner: J.B. Martin Insurance Agencies, located in Albuquerque, NM & Scottsdale, AZ, offers quality…read moreinsurance plans to its clients. Our rates are among the lowest in the Southwest.