This place is absolutely horrible. DO NOT SPEND MONEY HERE - take your business elsewhere. The people who work here are rude, unprofessional, and unreliable. The service is terrible.
The in-class instructor made a lot of weird remarks, some racially charged. There was just no need.
For me, my in-car experience was a nightmare. I took my first in-car "lesson" with an instructor, Waheed. He was also my sister's instructor.
As soon as I got in the car during my first lesson, Waheed received a call from All Star Driving. The owner wanted to confirm his availability and told him my sister wanted to switch instructors. She had called saying he didn't have any weekend availability and she wanted someone who would be able to give her lessons on the weekend. Waheed became very upset and began to disrespect my sister to me after he got off the phone, telling me she doesn't have manners, she doesn't know how to behave properly, she's really "silly".
I believe there may have been a bit of a language barrier... He didn't understand that she was calling about availability and that it's not necessarily some personal attack. She just wants to take lessons on the weekend. It's not that deep.
Anyways, I tried brushing off the comments at first, but he kept circling back to it and wouldn't let it go. I felt extremely uncomfortable, and I began to get annoyed. So I eventually told him to stop, that he was saying my sister doesn't know how to behave, but his own behavior was completely unprofessional and inappropriate. He got upset that I talked back to him and became more aggressively rude and condescending the rest of our time together. He did so many inappropriate things, including:
-Calling All Star Driving to complain about me and how he doesn't want to be my instructor in Urdu while I was driving the car. While he was complaining about me to the owner, I said 'I understand everything you're saying' and I heard the owner's shock and incredulity from the other end. He was like, 'Is she in the car with you right now?' Yes, he was calling during my 'lesson' instead of giving me instruction.
-After he got off the phone he told me to my face that he doesn't like me or my sister and doesn't want to be our instructor, and refused to continue my lesson, telling me my next instructor "would teach me everything, so don't worry about it.
-He also told me that I should watch myself because All Star Driving can just keep my money and not give me lessons. ***
I called the owner right after the lesson to complain. I even asked him what he said to Waheed to set him off - did he tell him my sister complained about his performance? The owner said he didn't - just that she said she wanted weekend lessons. Neither of us could understand why Waheed lost it. The owner promised to comp my lesson and get me a new instructor. The next instructor seemed like a nice enough guy, but was extremely flakey and kept cancelling on me 15 minutes before the lesson. In the end, they did exactly what Waheed said. They kept all my money and did not give me lessons. The whole situation was extremely stressful. read more