Five starts plus! Clear, prompt, professional communication…read morethroughout. We had what I thought was a failing water heater and we had booked them to replace the water heater at a fair price. After arriving prepared and on time, Andre took the time to discuss the issue and to think through and explore various solutions. After listening and checking, Andre diagnosed the issue correctly and offered a straight forward and fair solution that saved us considerable time and money. We agreed on the new scope of work and Andre excuted a quality solution in a timely and professional manner. Hot water has been restored and we have a new favorite plumber!

We had an awesome experience with Andres!!! We had got a few quotes for local plumbers to get some…read moreplumbing done at our house and Andre's was the most affordable with good reviews! The company explained everything great from the plans to the start and end dates, the work was quick and communication was great! We will definitely recommend them to friends and family in the future! We appreciate them so much!

Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

At the beginning of March, I scheduled GOETTL to come out and check my AC unit for our summer…read moremaintenance. Christian Acosta arrived right on time and was very friendly and kind. He's also clearly a dog lover--he greeted my dogs and even gave them some stuffed toys to play with, which they loved. Christian carefully inspected my unit and was completely honest about the situation. He explained what was going on and what needed to be done without trying to upsell or take advantage of me. He showed me everything and made sure I understood the condition of my system. You can tell he truly cares about his job and about helping customers while trying to save them money when possible. He was respectful of my home and very professional throughout the visit. I've worked with GOETTL for many years and have always been satisfied with their service. Christian was outstanding, and I would give him five stars any day. I highly recommend this company to anyone needing air-conditioning or plumbing services.

Called for them to investigate a plumbing problem…read more They arrived promptly, earlier than I was scheduled, but not w/o checking that was okay. The technician was courteous, and explained things well, and did a good job at laying out my options.

I needed a fast repair on a rental house and couldn't be there in person. They responded right…read moreaway, fixed the problem quickly, and were easy to work with. Highly recommended!!

A little expensive compared to others but they worked with me on time and completed the work fast.read more

All I needed was to have a shower head installed. Easy install but when you are disabled, even the…read moresmallest things are difficult. When I put out my request, Daniel contacted me right away , set up the appointment and showed up on time. Daniel was polite, efficient and very professional. I will use them again for other plumbing work. Immediate response

Unfortunately, Mr. Daniel appeared uncomfortable with the idea of an easy installation for a water…read morefiltration and water softener system. He constantly emphasized how much work he believed was involved, seemingly thinking I lacked knowledge about the process. Additionally, he refused to provide a quote on Yelp, possibly aiming to give me an inflated price in person. He then proposed a charge of "$1,800.00" for the job!!! I reach out to another licensed plumber in yelp as well, they were professional, honest, and confident in their work. They ended up charging me only $600.00 to complete the job! For my interaction and experience with Mr. Daniel, I cannot recommend Purpose Plumbing.

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

About 20 years ago, we were waiting for a taxi to pick us up for a ride to the airport at the start…read moreof our vacation. Suddenly, water started running out of the garage. I turned the water off, flew off for our vacation, and while there, made long distance arrangements to have the water heater replaced on our return. Now, 20 years later, my wife came home and saw water all over the garage. I called a friend and asked about a plumber. She gave me the number for People's Choice. I called and spoke with Dave. Within an hour, he was at my house checking out the situation. He must have thought I was crazy when I told him I hadn't opened the door to the water heater since it was installed. We never had any issues- so why would I? Of course, I didn't know that it was leaking a bit in a few places and getting ready to die a soggy death. David told me it outlived it's life expectancy. The very next morning, David and his apprentice, Joshua, installed a brand new water heater. They did some work with the pipes and installed a water pan and pressure regulator to bring everything up to code. Even in my messy hoarders-like garage, it was obvious how well they cleaned up after the job. David took the time to carefully explain what I needed. He gave me an estimate and stuck to it when the job was done. He is a topnotch person and does quality work. I wholeheartedly recommend People's Choice for anyone with plumbing needs. Our experience could not have been any better. No photos. Garage is too messy for public viewing. Y'all know I'm lazy.

David gave us the best price. Best value and the best customer service. Thank you so much for all…read moreyour hard work and getting our new water heater installed.

Well darn! I should have read the reviews before calling Roadrunner Pluming back to my house to…read morefind the water leak that we have or should I say had cause my husband found it and fixed it. I will say their plumbers are very professional and I even enjoy their cute little bios that's they text you - very nice touch. That amounts to nothing really if you don't complete the job that is paid for. They did a water leak inspection and charged us $350 to tell us that the leak was likely on our water softer line somewhere. So we called Puragan who quickly came out next day and took a look. They also charged me $0 dollars. It wasn't their lines but they found a line that Roadrunner did not and bam! Guess what we found? Wet ground and eventually the leak. It was on the complete opposite side of the pool. No where near where they said the leak was likely at. We won't be needing a plumber now cause we can fix it with a few parts and some of our own labor. I want to be fair with this review. I do have a very large ranch style house with a pool. It's old and complicated but we love it and are doing our best to bring it back to its former beauty. I'm also not looking for the cheapest option. We just want to hire contractors that give us the quality work that we pay for. Not only that, if you do a good job we will highly recommend your company to others and you will have a repeat customer for as long as we live in SA. We are no contractors but grew up poor in Alaska making us very capable and handy to complete "do it yourself projects" but we are also smart enough to know what things require a professional. When I hire someone, that's all I ask.

Roadrunner is an unscrupulous money hungry business. To make a long story short, my rental property…read moreac went out. I regretfully called Roadrunner in good faith. I was charged $718.00 to replace a faulty capacitor. Normally, this runs about $150.00. They charged me almost five times what it it should have been. I had no choice but to pay as they had already done the job. I had asked them for a quote but was never given one. The owner just makes up pricing as he sees fit. DO NOT DO BUSINESS WITH THIS COMPANY!

This company is polite and professional at all staff positions. They are prompt, use phone calls…read moreand texting ideally to communicate. They are knowledgeable and did I mention polite. Just a nice, good company to have maintain my heating and cooling systems.

Great friendly staff but way over priced. It was just a facet replacement and under the sink small…read morepipe installation. Unfortunately I couldn't afford them for an even bigger job which I actually had. Regardless their staff is professional and friendly.TIP: buy the parts before calling them. This will save you money because they will charge you to get them.