Very responsive and able to get me in as quickly as possible. Did a great job diagnosing the…read moreproblem and quickly repaired it. Friendly, quick, and quality work. Appreciate the clear communications via text and phone calls.

We had ignored our septic system for 10 years and didn't even know where the lids were located…read more Premier handled the process from beginning to end with courtesy, efficiency and excellent communication both over the phone and in person. The owner/operator's experience really shows as he was able to deduce the location of the lids rapidly even though they were buried under a brick patio. He explained many aspects of our system of which I was unaware, and provided advice on caring for our system going forward. Pricing was more than reasonable. I wouldn't hire anyone else.

Great communication and was shocked how fast they can pump out both tanks…read more It pays to hire a company with good people and Equipment

From the first contact, this company was friendly, professional, informative, and forthright. They…read morewalked me through what needed to be done, gave me a quote for the possible different issues they could possibly encounter, and scheduled their crews quickly to get things done. Seth and Noah worked through the system methodically, locating and clearing trouble areas until it was working properly. They protected my lawn and planting areas and restored areas where they had to dig to as good as before they came. We are very satisfied with the work, and the cost was a little less than quoted because they didn't have to do as much as they thought they would need to. We're very happy with the entire process.

Great People they installed new entire system in my home before I bought it, then 5 years later I…read morecalled for service and they proved themselves to be super honest, a great surprise in today's world.

I can't thank Economy Septic Service enough. Our septic pump completely locked up, causing our…read moretoilets to back up and creating a scary electrical surge that was dimming our household lights and tripping bathroom GFCIs. Economy was a lifesaver. They responded immediately on a Friday afternoon and arrived in under an hour. They safely handled the flooded chamber and swapped out the pump seamlessly. Truly phenomenal local customer service!

Great customer service. You just don't see much of that anymore. Great enough that I took time out…read moreof my day to leave a review. Terra is awesome. She's helpful, quick to reply, and knowledgeable.

This was my first time using "No Worries" Septic Services. Just to clarify, ALL staff were very…read morenice and polite. I was given an inspection date very quickly, was given a 2 hour time frame (between 8-9am), but they arrived late. Once the inspection was completed I asked for a date and time for it to be pumped and paid cash for both inspection and pumping. Got no receipt and no explanation as to why. Was told by the rep. that pumping would be "this afternoon". I called the office to get an actual time, or time frame, and she said "between 1 and 4pm", but she would "call me" before the truck came out to my home. ( their hours were 7am to 5pm) . I waited til 3:45pm and called the office for an update but there was no answer. Left a message. I called again at 4:55pm and still no answer. I left another message. "No worries" never showed up at all that day as promised. Next morning at 7:10 am I called the office and spoke with a gentleman. Again, very polite, but had no explanation for the no-show, but would "look into it." He called me a couple of hours later stating their staff had accidently pumped a neighbor's house down the road with a similar address. They did indeed come to my house (a day late) and pumped MY septic tank. If they had just called ME previous to their pumping, as promised, all of this could have been avoided. The work they did for me was excellent, with great prices, and they were very nice people, but something is lacking in their communication with their staff and their customers.

This is the second time I've used Steady Flow. Justin was super helpful, friendly, and arrived…read moreexactly on time (what a treat! A company that values my time too!). Justin looked at the issue, offered several quick fixes and made some suggestions we can do without needing expensive repairs. To be sure, when I do need any plumbing help in the future (because with a house it's always "when" not "if") you can bet Steady Flow will be my first - and probably only - call. Just as a side note - I had two other plumbers come out to review the same issue. One said it would cost $1000K+ to fix, the other recommended replacing our 6 year old water heater (which is working fine btw). Many small plumbing companies are being bought up by private equity firms, which push expensive and unnecessary repairs or products to pad their bottom line. Steady Flow is a company that is still on the side of their customers!

We had a sudden kitchen and bathroom sinks back up and totally clogged. We have dealt with these…read moreguys 4 years ago for a similar problem upstairs. They did a great job then, so we called them again. Even though the July 4th weekend was just around the corner, they managed to schedule us and come the same day we called! What a treat, so we didn't have to suffer with the ugly mess through the whole holiday weekend! What incredible customer service! They did a great, thorough job as the time before. Great company and very reasonable too. They are now our "go to guys", for sure! THANK YOU!

My first pump with Sterling! Russell came out today and gave me beyond stellar service. I know…read morenothing about my septic and because of that I don't feel secure about it. But!!!!!! Russell not only pumped my tank, I mentioned I had root issues- he said I got you. He educated me, showed me how to do a drain field test myself and answered a bunch of pending questions that I've always had. Russell is professional, kind, fast, transparent and so easy to work with. I truly feel like Sterling should be every septic owners go to. They haven't failed me once and I am a picky customer. If I'm paying, I do expect good service but Sterlings service is STELLAR! 5 stars all day long.

We had Sterling come to do our septic check for moving. They reported that we had issues with the…read moremain line to the house and it would cost $5000 and digging up the side of our house. Fortunately, we got two other septic companies to look at the project. We have learned that the main line they scoped is NOT even part of the septic system and did not need to be scoped. So they charged us for unnecessary work. The company we hired to do some recommended work helped us navigate the county offices and saved us several thousand dollars. The cost of having other companies review our project was costly, but there was no destroying our side yard and the final project was much less expensive. I would be wary of hiring them.

Fantastic customer support! Referred me to a more local specialist. Highly recommended.read more

Flow Rite is an actual family owned and ran business. Local folks that are hardworking, and honest…read more I called about their $499 special to pump out my septic tank, great price and same day service, mind you I called in the late afternoon and they gave me a call thirty minutes before arrival so I was not left wondering when they would show up. The quality and efficiency of their work is second to none! I had a second encounter with them where I called day after Thanksgiving after business hours and they were at my house bright and early the next morning. Plumbing is no joke when it fails, but rest assured that Tony and Ashlynn at Flow Rite will be right there to help. The only septic people you need in Pierce County.

I was having drainage problems all the sudden. Went to their website late last night to schedule a…read morevisit. I get a call early the next day to have a visit scheduled the same day! Sean and Al came by to check things out. They found a blockage in the inlet and they took care of the issue in maybe 20-30 minutes. They were great! The estimated price for the visit was already talked about with me from the dispatcher and the end cost for the visit wasn't too far off. Hopefully no more septic system issues come again for a long time but when it does I'm calling Hemley's!

I contacted hemleys during October 27th for a full septic tank that appeared to be failing. On Oct…read more27th they came out replaced a burned out pump and stated there was drawdown issues on our lateral lines. The 29th they came out again to try and diagnose/fix the issue. Eventually while we were at work they left, I got no phone call or communication and the massive hole in our yard filled back in destroying the landscape. I eventually reached someone by phone requesting an update, thinking our septic was resolved. One of the tehcs told us our DRAINFIELD has failed and they tried a temporary fix, but until it can be rectified pooling will occur in the yard if too much water used in the home. I was told on the phone by the tech that unfortunately this could be close to a 30k fix and it was left at that, with no guidance on what to do or where to go. I paid my bills right away to hemleys that week for the work they did complete. This process ended up taking Nov until February to rectify due to the misdiagnosis from hemleys. I had to pay $5000 to a drainfield designer pay numerous fees to the County for inspection which all took time. Meanwhile we had pooling in our yard and could not fully use our water and appliances in a house hold of 4. A massive 8ft by 8ft deep hole was in the center of our backyard all this time from testing by designer and county. Eventually, I found a very reputable septic company to complete the design work from the designer. Within hrs of the septic company starting the job and doing some basic diligence they discovered 2 of the 4 lines had valves closed/broken and that was all that needed to be replaced. Fortunately, this company was honest and came forward with the information. However, hemleys cost my family nearly 8k in unnecessary work hiring a designer, other fees all due to this misdiagnosed failing drain field. On April 22, 2026 I respectfully asked for a manager or owner of Hemleys to discuss this issue. I was told to provide the documents from the last company and they reviewed county records. I supplied this within minutes. I then never received a single phone call or update as I called daily until 4/30/26. I was consistently told the owner and or manager are not available on several days. And then the manager after 2 days of that stated the owner has not reviewed this yet. This was an extreme inconvenience to our household and costly due to the negligence that made for several months of an inoperable septic tank when this issue could have been resolved in a few hours like our newly hired company completed. At this time we have been blown off by this company we had used and recommended for years. Based on the data and information we have we will continue escalating this in the necessary manner legally as we have the emails sent to our designer from Hemleys supporting them diagnosing failing drain field, that in fact was no where near failing.