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    All About Your Travels

    5.0 (5 reviews)
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    Willamette International Travel - Kenya

    Willamette International Travel

    (8 reviews)

    Pearl District

    I contacted an agent to help with my families three week trip to Europe. The agent was kind,…read morefriendly and knowledgeable so I was really excited to have her plan our trip. I followed up 1 week after the call and she let me know she would have something to me in a week. This was February 10th and the last I have heard since. Since February 10th, I have been unable to get a response from her or the company about the travel plan. I sent multiple kind emails asking for a timeline, left voicemails and spoke to the person who answered the main phone pleading for someone to call me back. Against my better judgement, I still stuck with it thinking they were helping me. A full month later, I have still not received an ounce of communication and we are having to move onto a different company. It is putting our family in a bad situation and now is a month of time wasted. I have no idea why this agent "ghosted me" and is refusing the event reply to an email or call me back. A simple, "I am still working on it" or "it turns out I don't have the bandwidth to handle your request" email would have sufficed, however I can't event get that from her or the company. It is really disappointing and very unprofessional. This is my first experience with a travel agent in over 20 years and it was disappointing to say the least. I'd caution you on using Willamette International Travel if this is the way they feel the need to treat their customers. I can't imagine this happening if a problem with a flight or hotel reservation would come up, you would be on your own to figure it out.

    I rarely use travel agents, but decided to when planning a multi-stop trip to Central and South…read moreAmerica. Jenne at Willamette Int'l Travel helped me research an array of options and was able to use some creativity to save me money. She was very helpful and responsive. I would certainly consider using them again if I am traveling internationally, or if you are looking at a flight/hotel combo.

    Colonial Travel Agency - AMA Waterways sails in FRANCE

    Colonial Travel Agency

    (4 reviews)

    My husband and I an AMAZING trip that Beth booked for us. We started in Venice Italy to Rome then…read moreon to Amsterdam to board the Ama Waterways river trip on the Rhine. Ended in Zurich Switzerland. The trip was so fun and every detail was taken care of with Beth. Including all of the mundane things like transfers from the hotel to the airport. If your thinking about traveling, especially with AMA waterways, just do it!! You cant get this time back so take the leap you wont regret it. Thank you Beth!!!

    My family has been using Colonial Travel for our trips for over 20 years…read more They like the entire staff, but I adore Louise and wouldn't use anyone else. In fact, I've referred friends and they think she's a doll too. Not only is she terrible sweet, but she's world traveled and can tell you anything about anywhere. When I wanted to go to Israel, she reassured me that it's be a trip of a lifetime and that I would be safe on a tour. Having just returned from there herself, she explained how tight security is and that they only take you to neutral zones (ie where Muslims, Christians and Jewish people all can live harmoniously). Turns out she was right on the money ans was the best trip I have ever taken. She also planned my 1st Europe tour and my Croatia, Thailand and Europe trips; from flights to hotel to ground tours. Louise is a wealth of information and will give you detailed information about what you must see, where you must go and what you must not do (in order not to offend varying cultures). She looks extensively at flight prices and will get you rates comparable to online sites. She will also send you information in the mail, to go over before you start to plan your trip. The location is near my parents home so they can just swing by to talk to her personally, but since I do not live in the area, I can shoot her an email about somewhere I am interested in traveling to and she will print off info from the web (on points of interest) and mail it to me. I can't express enough how important customer service is when it comes to planning a trip and she walks you through every step of the way. You can call any time during office hours and she will provide answers; from passport issuing to general questions about local customs in foreign countries and everything in between.

    All About Your Travels - travelagents - Updated May 2026

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