I've been coming here regularly since my wife's car was brand new and have left a couple of strong…read morereviews over the past few months because this place usually delivers. That's why I'm still giving 5 stars--this is about consistency and making it right. I came in around 3:15 PM today and it was busy, but the team was moving things efficiently at first. Shortly after, an attendant let me know there were equipment issues and about a 30-minute delay. Totally understandable--things happen. After about 30-35 minutes, they started moving cars again and explained they'd be doing hand washes instead of running through the system. I want to give credit--the team stayed professional, communicated well, and worked hard to keep things going. That said, for a $45 wash, the final result didn't match the usual standard I've experienced here. The photos show it best--wheels still had buildup, interior areas needed more attention, and I didn't receive the Armor All treatment that's typically included. I'm not upset--just being real. I know what this place is capable of, and that's why I keep coming back. Today just didn't hit that mark. If someone from the team could reach out so I can bring the car back in for a proper finish, I'd really appreciate it. Still a loyal customer--just looking to get this one brought up to the level I know you deliver. I will also send a note to the business through Yelp or social media to follow up. -- James Stinnett

People! Don't ignore the bad reviews! I did and guess what?! I wasted money on a below mediocre…read moreinterior cleaning job. I only needed the inside of my car cleaned and they gave me an "off the top of their head" price- $30. I thought ok fine, I have my toddlers with me and didn't feel like driving to a self vacuum place. Well, this is the last time I EVER go there again! I had been there once before but got a more expensive package with steam cleaning on the inside so of course they did a good job because that cleaner was on it and I paid more. The problem is they have some inconsistent lazy workers that barely wipe down your car. So you pay but they don't do their job! It's the luck of the draw if you get someone good that day. I should have known better. The guy taking payment was rude and arrogant, and as I was driving away that's when I noticed so much dust on the dashboard, and many uncleaned areas inside. The only reason I didn't turn around was because I had my toddlers with me! And I'm mad I gave them a tip!! See my pictures- they didn't wipe down anything inside, didn't lift the mats, didn't clean the mats, literally the only thing I felt they did was vacuum....$30 FOR A VACUUM?!?!!!! Do yourself a favor and AVOID this place! Buy a good handheld vacuum and vacuum your car yourself and do your own wipe down, why? Because you'll end up doing it anyways after you leave this bad place! BAD QUALITY, BAD SERVICE, RIPOFF PLACE!! How it stays in business with these horrible reviews, I have no clue! Maybe it's people that enjoy throwing money away as apparently I did today! Fool me once...and that's it! Not going back!!

My daughter's car was super dirty. I found this business on yelp and gave it a try. It is part hand…read morewash, and part machine wash. It was a little funny because I didn't know how to put my daughter's Tesla into neutral so the wheels can catch and go through the wash. The attendant helped me. There was a hand dry service at the end. I got the basic service and the car was clean enough. They also have a monthly plan that makes a lot of sense if you live nearby. See picture. Good value. Please come and create your own adventure.

If my memory serves me right when Neo Opened a basic car wash was $8. Then it went to $10, a few…read moreyears after it went to $12 and today I literally drove to the menu screen and back my vehicle up and out. The price for a basic wash is now $15. Sorry, but I'm good. $8 = good price $10 = fair price $12 = a bit too much $15 = way too expensive ! ( you lost a customer )....

I paid with my credit card because their Apple Pay was not working. Within a couple of days, that…read morecredit card started receiving fraudulent charges, and I had not used it anywhere else recently. STAY AWAY FROM THIS CAR WASH!

I really enjoy how their car wash takes apple pay. I would go either late or early because during…read morenoon till dinner sometime there be a line and when I say line I mean down the block kinda line LOL

arrived on time was well prepared and professional. my vehicle had been cleaned fo a year. no one…read morecould have done a better job. My vehicle is now showroom ready. very impressive and will continue to use the on a regular basis

Responsive. Real answers, not a bot. Flexible. Gave a quote upfront…read more Responsive. Real answers, not a bot. Flexible. Gave a quote upfront.

This is first time here with family Service was great…read more It is very fast if you are member Definitely will come back if when I'm around the area

Whoever the girl is at the front of the wash with the sprayer was extremely rude and irresponsible…read moreif I didn't know what to do I would've had serious damage to my car and the car in front. It started when she wouldn't come up to my window and I was just trying to tell her I didn't want that crazy bug spray chemicals or whatever that is sprayed on my car. She kept looking at me like I was crazy and pointed at her ears because she was wearing these sound blocking things and making rude faces at me while saying I can't here you. So I had to play charades with her to signal that the hose she's holding I didn't want it. Then she's waxing the tires to move but also like hurry up go faster pull up faster gesture which then she doesn't signal to put the car in neutral. I would've rear ended the car in front of me if I it was my first time going to these places. Why is it always such a crazy risk to go to this brand of car washes? They will find a way to deny that it's their fault also they take no accountability. Never coming to this one again

these people sell you a month of car washes then continue to charge you month after month. They…read moredon't tell you its a monthly subscription ..thiefs

I think I have my #1 spot for my car wash…read more Its where I get my gas at the 76 gas station on the corner of Jackson as soon as you exit 880. Shine Time cleaners the Gold package is $24.99 and is totally worth it! At least I don't wash my car very often but they do A LOT for what you pay. They do also offer simpler basic packages and a monthly unlimited wash package. The fancy car wash down the street is like 70.00 but they probably do detailing. I just need a quick maintenance clean up since my car isn't that dirty. With the gold package they pre-hand wash with soap and water, drive through the actual wash and then vacuum and wipe down the inside and outside of your car. The actual drive through wash is pretty thorough too! They don't stinge on the water. Life's little luxuries. I feel really happy after a clean car and a full tank of gas. Good value if you don't have the energy to clean your car yourself.

Very nice job on cleaning my very dirty car. Looks so good. Mario is super professional and kind…read more He does an outstanding job making sure everyone gets the right care. I highly recommend this place as they are good people who actually care about the job they are performing. I highly recommend.

2 stars bc their washes are thorough and great!…read more However they've raised their prices such that the lowest full wash price is now $50!?!? Come on, it's ridiculous...! They aren't importing tons of products so can't blame tariffs! Just crazy and I won't be going anymore...

I was impressed with the upgraded technology purchasing self-serve car wash operation. The only…read moredistraction was the homeless people. They did not panhandling me nor the patrons at the car wash cleaning cars. I knew how to operate the digital coin operation and the instructions were straight-forward. I will come back when I am in the neighborhood. Thank you!

Self car wash was stated that they charge $3.00 for there car wash so I was surprised to have been…read morecharged $10 for a self car wash!!! If I knew better I would've just gone to the touch-less car wash itself. Such a scam smh

The most affordable interior and exterior car clean service . Only $50 and you just need to wait…read morefor 30 min

What a hidden gem!…read more Why didn't I find this place long time ago? 100% hand wash and they don't charge extra to clean your floor mats like other big spots. Price is cheap. I paid double at the other spots and it was not as clean as this place. When you arrive, be careful though, you might miss this spot since it's located behind a gas station with small sign. Once you get there, you pick your package. I believe no.1 is $29.99 and no.2 is $39.99 ( including waxing and floor mats cleaning and etc) $10 extra charge for SUVs. Then you take the paper and pay inside. There are chairs to sit in that area and you can see they wash your car. Take about 15-20 mins if they are not busy. Definitely come back and make it my regular now!

Very easy very fast to come and wash your car and go everyone here is friendly nice and y'all have…read morea good personality

I've been a member with Quick Quack for a few years and love being able to get a car wash when I'm…read moretraveling. This isn't the location I usually go to, but the only gripe I had here was the setup. When you pull in, it wasn't very clear where to go at first. The layout was different from any of the Quick Quacks I've been to before. The line to start a wash was in the middle, the car wash itself was to the left, and the area to vacuum and dry your car was on the right. One thing I did like was that inside the wash there's only one track your car needs to attach to instead of two, which made it easier and less nerve wrecking to actually get on the track. I also really enjoyed the bubble gum scent they had.