S&T white Oak has had a complete change in staff compared to years ago. It runs a lot more friendly…read moreand smoothly on week days. Now the times are 9:00am to 4:pm for the lobby and 8:30am to 5:00 pm for the drive up. But they are open a hour longer on Fridays. Saturdays are 9:00am till 12.

Let's allow you to open an acct for your daughter. You just need $50 to start. 3 months later…read moreWe'll have to take a 1/5 of your money because you don't have $200 in the acct. Then tried to transfer money between any of my 5 Accts. To the minor savings and it won't let me. Oh, you'll have to come down and fill out paper work to make that acct transferable. Why not just say in order to open a minor savings you need $200. Scam.

The worst bank branch I have EVER been to for Huntington. I have been a customer for over 10 years,…read morebut only recently started using this branch because I moved to White Oak a year ago. At least three times when I pulled into the drive thru, and another car pulled in after me, the staff would wait on the person they recognized first over me. And then they chit chat about ball games, family and do anything but their job. I'll never set foot in there, and I never go there unless I am using the ATM. STAY AWAY FROM THIS BRANCH IF CUSTOMER SERVICE IS IMPORTANT TO YOU! That is unless, you personally know one of the tellers.... nothing but one star reviews, what does that tell you?

Run away ! Customer service is an absolute fiasco ! I had to call 3 different branches to get 3…read moredifferent answers to the same question! Now they want to bill me for an account that I closed over a year ago . Apparently , no one knows where to send anything. I regret ever dealing with PNC , It's absolutely not worth the aggravation involved getting them to do anything ! This place is an absolute circus !

This is Not this Citizens bank but to all citizens bank. After spending six years and two…read moredeployment I have it up to here with this bank. After how this bank treated me on online is horrible and now helping me when I call. With an wait time of 20 minutes. I tried for three weeks to setup an account with a outside bank and after I email all the information to them three times. This bank is still not helping me. I recommend switching banks or not using this bank at all.

It gets three stars...tellers are nice and not moronic.read more