I'm grateful that thank G-d I did my rehab at the Upper East Side Rehabilitation Center. Under…read morethe able leadership of Scott Mair, I've been fortunate to have had professionals who were competent and helped me recover. I would like to thank the nursing staff including Selina and the aides especially Ms. Allen and Anne and Bari for taking such good care of me. I would also like to commend Priyanka my physical therapist and Lucia (Lulu) my occupational therapist for helping me get to the next level. Honestly the therapy was work for me but both Priyanka and Lucia were extremely encouraging and their guidance and professionalism helped me do the therapy even when what I wanted was to simply lie in bed. Thanks so much to all of you for your excellent work!!!

This was my second time there for a major hip replacement. Ot has changed drastically…read more The facility for staying during treatment Was "terrible " the food was even worse than last time and they had "Mice". Very unhealthy. The Rehabilitation center was overcrowded so I did not get the attention I needed to get good results. They had an increased amount of over 80 year olds wi mental issues and Not physical Ones.

- food was disgusting - tables always sticky…read more- staff grumpy and annoyed at having to do their job - room not cleaned - care quality mediocre - nurses seemed annoyed at family members questions. THE BEST part about this place were the recreation staff.

My rehab stay here in May-June of this year was great. I've already written about the facility over…read morea month ago...today I want to mention Marie Icart, the wonderful nurse's aide, who helped me in so many ways! Thank you again Marie!

Excellent care during my stay. Despicable after care…read more Told a nurse and two exercise people would appear at my apartment almost immediately after my discharge. No one ever showed up nor was I ever given instructions on aftercare Total abandonment.

CMS 5 star rating is a joke. Riverside Premier Rehab and Nursing Center 14th floor should get 0…read morestar rating. There were many 1.5-2 hr gaps between finger sticks and insulin administration which placed my dad at risk for complications related to hyperglycemia or hypoglycemia. Also, dad developed stage 2 pressure ulcers/bed sores under incompetent nursing staff care on the 14th floor. Dad didn't get changed for over 6 hours or within a reasonable time after a bowel movement. Certified nursing assistants (CNAs) kicked my mother out of the room during diaper changes, stating "patient privacy" but my dad was never asked if his wife could stay at bedside. All these issues were addressed with Shova Panta, RN Manager but nothing was done and issues were overlooked. Shova lacks good clinical judgment, leadership and competent nursing skills. Dr. Shahed Abbasi, provider on the 14th floor is the Grim Reaper. My father had chills throughout the night with numbness and tingling on his lips and tongue, hand tremors, slurred speech, audible crackles and generalized edema from head to toe. All these symptoms are abnormal for him. I asked Dr. Abbasi to call 911 but she refused stating she didn't believe it was a true medical emergency. Dr. Abbasi said his vital signs (temperature, heart rate, blood pressure, respiration rate) were normal. I stated he was symptomatic. I called 911 and the operator dispatched 4 paramedics/EMT to Riverside Premier due to acuity of situation. My dad ended up in the ER trauma room with septic shock which was life threatening and was transferred to ICU. Dr. Shahed Abbasi, Shova Panta, RN Manager and nursing staff were negligent, incompetent and provided poor quality care that increased my dad's mortality rate. The only good thing about the 14th floor is PT/OT. Beware of the doctor and nursing staff. They're the ones who provide around the clock care at bedside.

Very clean and well organized cancer facility. I will say it's a busy place, so it's a good idea to…read moreplan ahead and arrive early for your appointments. The biggest delays I've noticed are usually due to the elevator wait times rather than the staff. I've spent time on both the clinic and inpatient sides, and the care has been exceptional in both. The staff consistently go the extra mile to make sure you're comfortable and well taken care of. Whether it's helping you find your way around, taking extra time to explain your situation, or simply checking in to see how you're doing, everyone is incredibly kind, accommodating, and supportive. If you need anything, don't hesitate to ask. there's always someone willing to help.

I worked here from 2018-2020 and had a great experience. This building is essentially 24 hours due…read moreto have an inpatient floor on 15. There's also an urgent care available on the ground floor. The building is many years old but is maintained well. The facility is clean and spacious. There's security guards throughout the facility at your service. The clinicians here provide great quality of care to their patients from my observation. I was here recently to grab a crew neck sweatshirt from the gift shop. The gift shop is a small but it contains all of the essentials that you need while being at a hospital.

Mount Sinai Rehabilitation is the best physical therapy provider I've ever been to…read more Unlike some of the more cramped offices I've seen, the therapy room is quite large with a complete array of machines. You get a full evaluation on your first visit. They ask what your issues are as well as what kind of function you want to regain. Very comprehensive. My therapist was knowledgeable, competent and friendly. Being that they're located in the hospital complex, they follow full PPE protocols. Everything is neat and clean. My favorite thing is that they use the MedBridge Go app to assign exercises. You can follow along with the exercises with the animation. Very easy way to maintain the proper form. Anything that makes the process easier is welcome. Sadly Mount Sinai stopped taking my insurance so I haven't been able to continue. From recent news articles it seems to be more of a Mount Sinai problem than an insurer problem so I have to take off a star. Otherwise it would be perfect. I'm going to miss this place.

Such good, quality care from both PT and OT. I am really impressed. They have changed me a lot for…read morethe better in a pretty short period of time. I initially presented for treatment for concussion. They took care of this issue very well and are also healing me ( all covered by insurance) for other deeper, more ingrained issues. True healing in the most profound meaning of the concept.

I don't recommend Rusk Rehabilitation to any SCI patients since they try to wrap everything up…read morewithin 30 minutes, so they can rush in another patient. As for PT, I only got to use a standing frame once because a patient before me was always using it. They're also not equipped with a functional electrical stimulation (FES) bike. Patients would greatly benefit from it. As for OT, it would be great if they can utilize an electrical stimulation (e-stim), but, of course, they wouldn't invest on it. All I can say is to go somewhere else.

Therapeutic recreation team and volunteer coordinators are spectacular…read more Lana Sarah Katie Salma Stephanie Maritza Andrea Jailine Veronica all deserve huge kudos for their diligence and expertise . They cultivate such great relationships with volunteers and residents to ensure harmony amongst Sutro and Frank and Friedman .

My review is for the speech therapy department at this facility. My Brother had a second stroke,…read moreand when he was released back to care at this facility, there were two young ladies that were assisting him with his speech one young lady her name is Stephanie Wojnowski and I unfortunately, do not remember the name of the other young lady. But what I can say is not only did they get My Brother speaking again, but they also got him to where he can use the right arm to feed himself and that has brought me immense joy. I am extremely taken a back and excited of not just the care provided by Stephanie and her colleague but the joy that it brought him and the nurturing that they provided. My Brother said "they take care of me here" and he loves the care that he receives from the speech therapy group. On Friedman the CNA's, coordinators and nursing staff on the floor, There is another gentleman there his name is Jabar, and he is How can I put the Superman of the facility This guy is phenomenal. He'll do everything in his power to make sure that the patients on each floor are special to him, like family to him and he's so great in providing support to family members like myself when I needed a shoulder to cry on, he was there and no matter what he may have to do. His multitasking skills are phenomenal while still lending an ear to those who need it, he was getting the work done. I appreciate him very much, and I appreciate the nursing staff, the nurse coordinators, ans the nurses that provide excellent care. They truly care about My Brother and I'm gonna continue to work with them in areas that I may be concerned about but Sonia, Francis, Jabar, Stephanie, and a lot of the CNA's. I appreciate you all for what you continue to do. Despite everything they say about nursing homes this team proves that the stigma around nursing homes wrong them and as this team represents hardworking, love and care. I want you guys to continue providing the care that you provide because it's you all that make the nursing homes what they should be and I truly appreciate the love. Thank you.

Visited an elderly acquaintance here last week…read more For a 400+ bed facility it's kept up better than expected. Clean hallways, no smell, and anyone who's toured nursing homes knows the smell test is the real test. My friend, who lives there, says the staff are genuinely great but stretched thin, and the public data backs that up: reported nursing hours per resident run around 3.4 a day, under the national average. Good people, not enough of them. Location is the quiet win. It sits basically in the shadow of St. John the Divine, and Mount Sinai Morningside (still St. Luke's to longtime locals) is two blocks north, which matters when a hospital run happens. Amsterdam Ave has real food after visits, V&T for old-school pizza, Hungarian Pastry Shop for coffee. Well maintained, nonprofit, honest operation. Just needs more hands.

HORRIBLE PLACE. Took a patient there and signed her out within the hour. Room filthy, cockroach…read moresmell, AC nit rusted and didn't work. Understaff. Was worse is that they supposed to take care of dementia patients and the just dumped the patient in the filthy room and there was no explanation of how a dementia person gets supervised when there's no staff around. I don't know how some comments say this is a wonderful place. DO NOT BRING ANYONE TO THAT PLACE. My rate: 00000000000000 I put a star because I couldn't rate the place if I didn't choose something.

My father was in this rehab center from March 3 to April 7 after a hip injury. We have been…read moreextremely pleased with the services provided and final outcome. My family and I were always warmly greeted and shown courtesy by the employees at the front desk. They were very helpful with any questions we had. In addition, the social workers were thorough in providing relevant information to us. My father received great physical care and thought that all of the nurses and nursing staff were very attentive and considerate to his needs. The physical and occupational therapy teams worked hard to get him back to walking on his own. He especially credits his recovery to Marjorie, an occupational therapist as well as Mujib and Cheryl, both physical therapists, all of whom provided care which enabled him to get stronger by the day. Overall, we have been very impressed with this center.

My father's experience here was devastating. While front-desk staff and a handful of staff were…read morekind, the overall care was unsafe, unprofessional, and neglectful. Staff frequently ignored call alarms, left him unattended, failed to take him to critical medical follow-ups, and repeatedly moved him between rooms, causing confusion and setbacks. Communication with doctors was almost impossible, medications were mishandled, and aides ranged from indifferent to openly hostile. My father suffered preventable injuries, long periods without proper rehab, and inconsistent hygiene and safety practices. Even basic tasks--like helping him to the bathroom or keeping the call button within reach--were often ignored. Across multiple floors the care felt chaotic, understaffed, and lacking oversight. This facility caused my father unnecessary pain, fear, and decline. I would strongly urge families to look elsewhere and thoroughly research any rehab center before trusting them with a loved one.

I'm not sure I've met a group of nicer, helpful people. Charlie and Anna at the front desk were so…read morehelpful about the ins and outs of insurance info and were just so cheerful about it. My OT was performed by Wynchelle and Chris, and they were so kind and engaging, teaching me so much about the way our motor functions work. I've never done any form of OT/PT and didn't know what to expect, so imagine my surprise when I came away feeling like I had a FUN and healing time. Every instruction for home care was demonstrated so well with correctional feedback when needed, and all stretches and massages were performed with attention to my pain tolerance. I can't recommend this team enough!!

My first time at a Chiropractor, the team at Prestige health and wellness was fabulous, from the…read morereception to the treatment room everyone was very warm welcoming and helpful. Dr Paul, exceptional, after he listened carefully and asked lots of question to better understand me, he went ahead and explained me every single step of what we are about to do. Am recommending this place.