The letter I sent out to the Alaskan Modoc Adventure.
By the way, I should of done more research, but there is not much written about this, they keep deleting unfavorable comments on their face book page. Beware here, they are nice people but the operation is horrible.
I just returned from this trip. Sorry for this unfavorable review, but it is what it is.
If that was fishing Alaska, then I would of never returned. When at the airport I did some research and talked to local outfitters and their customers. It was then I fully realized that Alaskan Modoc Adventure was a poor choice. Doing some more research when I got home, that really confirmed it. I will return to Alaska, but never to your operation,
Although Jim may delivered his message in brunt way, he was completely correct and it would be wise to listen what what was said. Your customer return rate is low, and that misses a good business opportunity and probably the only way your operation will survive. More importantly, it indicates how you are truly doing, its not up to par. Way too many important details are overlooked.
I purchased this trip because I recently retired and was looking for a dream fishing trip. I am an experienced fisherman and was I was highly disappointed. There was no executive chef, the vacuum sealers did not work, the fishing guides had did not know the local waters. The customers had to clean and process their own fish. This is a third rate business at best. The equipment on the boats did not work properly. The customers onboard felt this was not as advertised and were highly disappointed. The food was not professionally prepared. The freezers were not working properly and had to be taped closed. The fish was not professionally or properly boxed and they used box tape instead of the bands that are used as a standard. My box broke open even though I was told that the box tape would help. That caused me to lose what little (25lbs box) of fish that I caught, again, very bad advice and big disappointment. I even asked for duct tape and was told there was none. (really?) Especially since there were other boxes taped up using duct tape? These boxes need to be banded, like every other box I saw at the airport. So many details are neglected and it did add up to a bad experience.
The quote taken from the web page "No one likes to hear, "Oh! The fish are not really here right now." That is why we have Alaska?s only mobile floating lodge. It is no secret that fish move, but so do we! We have put together the ultimate combination of luxurious accommodations, state of the art charter boats, experienced guides, and unmatched fishing locations. " This claim is totally false, the quality of fish compared to other outfitters in the Ketchican area was extremely poor. I had time while waiting for my flight and talked to other customers of local outfitters to compare experiences and I was disturbed to learn the fish bite was on. They were bringing home 150 lbs of fish compared to the measly 25 pounds I brought home. The quality of their catch much outweighed and only included the top quality of salmon. They were throwing away the pinks and chums compared to the majority of the catch was that.
When I called in April I was told the King Salmon Run was prime during July, It wasn't, and only two were caught during the 4 days. Out of the two vacuum sealers aboard, one did not work at all, and the other did not work properly, and the customers had to seal thier own. We did not catch bigger fish and we did not catch lots of them as advertised.
"Dining aboard the Modoc is second to none. Our professional chef provides three amazing three meals a day and dinner always features some of the days catch. " There were no professional chefs aboard and the none of the meals included some of the days catch. I have laid crab pots out before, you learn where the good spots are and where they are not real fast, this was another disappointment but by then it was status quo and expected.
Only one boat had a trolling motor on it, this was critical for trolling for fish. The showers were cold or luke warm, the decks were dirty, the fishing boat toilets barely worked, there were no self guided boats allowed out. Most of the equipment was run down and beat up. The deck of the boat was dirty and disorganized.
I would give this a one star only because the people were friendly. IF you want a true Alaskan Experience this is not the place you want to go. I would rather stay home than go back to this outfitter. It was not a pleasant nor a value for your customers
It sounds like a good idea, good concept, but if I had to do it all over again, I would do more research. Buyer beware, you will not get the trip that you think you are buying. Go with a outfitter that has been around for a while.The Ketchikan Chamber of Commerce has had many complaints concerning them. read more