My new Belgian Malanois broke a leash twice and they exchanged it for me…read more I didn't do anything wrong to it and the gentleman there took care of me so fast. Epic store

Store is great. People re friendly and does what ever the need to do to take care of the animalsread more

This is my local store! I also volunteer for local rescue in Birm AL and they let us hold an…read moreadoption event there once a month so they're very nice. they carry "fluff and tough " & " Hugglehound " brand dog toys I they are quality made I have never walked in the store without anybody coming up to greet me and immediately try to help. I love to that they have their own dogs in the store. It's just a really nice atmosphere. The groomers are great too!

Josh was very helpful with finding food for our puppy, Macey. They have a discount for food if you…read morehave a new puppy. The store was neat and organized. I was able to bring Macey in with me in my purse and it was not any issues. I would recommend stopping by for quality food and customer service.

Had a great experience with Seth at Ed's Pet World last Wednesday! I see several reviews that seem…read moreto be inconsistent, and I would like to address those reviews. First of all- the smell. Do you realize that this IS a pet store? It's GOING to smell. If it didn't smell at all, I would be concerned. Secondly--the heat. YES it's hot in there. It's hot in there for the animals purpose. If you are going in there, surely you have knowledge of reptiles and some fish. They require warmth. With as many heat lamps as these folks have, of course it's going to be fairly warm. Suck it up. Thirdly, the care of the animals. I read several talking about "subpar care" and "horrible living conditions." I would like to address this specifically-- A LOT of the animals in there are SURRENDERED in those conditions TO THE STORE. Imagine finding a rescued animal in bad shape, and you go and give it to them. It's not going to magically revive it's health and feel better. GIVE THEM A BREAK. Most of these reviews seem like they are from people who actually don't know a thing about rescue, surrender, or animals in general. Granted, there are a few things that need to change. Maybe it could be a tad cleaner, but I also try to give them grace that they are indeed trying to keep hundreds of animals alive. Seth was AWESOME. He was so genuinely kind, sweet and friendly. My son asked him several questions and the patience he showed my very inquisitive 8 year old was honestly so sweet and kind. Of course, I'll be back.

BLAME IT ON THE ALCOHOL!! Too funny , but yeah. After brunch, my sorority sisters and I decided…read moreto come here. I won't say who's idea it was! I might have been ME..... This store is horrible to say the least. It reeks of urine the second you walk through the doors! There weren't many pets from what I could tell. A few here and there. The fish tanks were filthy and the store as a whole! Many random objects. A giant Spider-Man was in the middle of the floor. So , so random. There also were some novelty, collectible type things present. Perhaps, they are transitioning away from being a pet store. I just didn't understand the overall theme of the store. Definitely unique. We did meet a cute parrot that had lots of personality! I think it's safe to say , we won't be back!

We LOVE this petco and frequent it often. Donald is absolutely outstanding. He always goes above…read moreand beyond to make sure we have everything we needed. Not only is he incredibly knowledgeable, but he's also patient and genuinely passionate about helping customers and their pets. He took the time to answer all of my questions thoroughly, offered helpful recommendations without being pushy, and made sure I felt confident in my purchases. It's rare to come across someone who truly cares about providing great service, and Donald definitely does. Brenda was just as amazing! She is so kind, sweet, and welcoming. Her warm personality made the entire experience even better. She greeted me with a smile, was attentive, and made me feel valued as a customer. It's clear she enjoys what she does, and that positive energy makes a big difference. Overall, this was one of the best retail experiences I've had in a long time. Clean store, clean bathrooms, well-stocked shelves, and exceptional customer service from Donald and Brenda. Because of them, I will absolutely be returning and recommending this Petco location to others. Keep up the fantastic work and we will see yall again soon!!!

Customer service was great. They price matched for me with their online deal and I became a member…read more Puppy care can get expensive but I was happy with my purchases.

This is the best place for everything related to a dog. The lady who runs the place is so awesome…read moreand helped us pick out a harness for our 105 pound dog. He had been very hard to control just with a leash. The harness has made all the difference and we now have a happier and very laid back dog in walks.

For $15, we were able to bathe Echo (who needed a bath) AND we didn't have to clean up the mess,…read moreclear out the hair from the tub, and didn't have any towels to wash! What a great deal! The hardest part was actually getting echo in the bathtub! There are harnesses attached to a rail so he couldn't move very much. Staff offered a furminator brush to use before to help get hair off of Echo before we started his bath. Shampoo/conditioner were provided, along with brushes, towels, and other tools. After his bath, Echo was given a treat since he was so well behaved. I'm sure we'll be back when he's ready for another bath and we have time to give him one! Haha!

Gwin was very sweet and helpful for us when my boyfriend got some new Cichlids. The fish are…read moreseemingly very healthy. They didn't have a lot in stock at the time, but ultimately it made me feel that they do sell a lot. The location was also pretty clean, too! This was my first visit to this location, but I was super happy with the help we received. We will definitely be visiting Gwin again when we are in need of some good and nice sized Cichlids! I did not get to the bathroom; however the store was kept nicely so I can assume they probably are pretty decent. I would like to see more of a selection of fish next time we visit, however I was happy with the fish we purchased. The guy we checked out with was also super friendly. Did not catch his name but he was super nice.

I've had nothing but great experiences with this petsmart! Very friendly staff and very helpful…read more Also, the pet groomers do an amazing job! They always take such good care of my pup and seem to care about the animals. Great place!

Pet Supplies Plus - Homewood, Alabama 421 Green Springs…read moreHighway Homewood, AL 35209 On May 20, 2026, around 6:53 p.m., we went to Pet Supplies Plus in Homewood to buy an all-animal wound and skin product for one of our dogs who had a place on her little ear. Madison welcomed me to the store and asked if I needed help. She was very nice, professional, and helpful. When I told her what I was looking for, she directed me right to it. Kayla, the manager, also helped me with questions I had about the product. She was very knowledgeable about the products they carry, and she was a really nice, professional manager. Her help gave me confidence in what we were buying. There was also a young man there whose name I did not get, but he smiled and made me feel comfortable. Sometimes in a pet store or any kind of store, I can feel unsure about exactly what we need to buy, but Madison and Kayla gave me great confidence. Wonderful service. Thank you very, very much. I highly recommend this Pet Supplies Plus. God bless ! Mark and Tim

A Friday night that couldn't be better.Destiny was our cashier and she was helpful, friendly and…read moremade us feel special. We are older and many times we are a bit invisible To folks. Destiny was fabulous! Thanks for making us feel like valued customers.

I LOVE Lauren! She is one of their AWESOME employees who my partner and I buy fish from often…read more She's always so sweet and friendly, and very knowledgeable on the animals. She's quick to provide us help, and she also makes sure we are taken care of if she's with another customer. She's one of their star employees, and I look for her every time I visit this location. As for the location itself, it's pretty decent but has looked a tad bare lately. I think the weather has made it difficult to get live animals in as it's been super cold lately, but typically they have a pretty good stock of things. I wish they would change the lighting in the building. It's a tad eerie, lol.

Terrible communication and management. Coley likes to call customers names. Completely…read moreinappropriate for a "manager"

I was looking for a place to purchase a new fish. In my search I found l this establishment. I…read morebriefly read what the other reviews said and quickly decided that on this beautiful Saturday, I would take the 30 minute drive there. The location is a little bit odd as it is in what feels like should be business offices (see video), but there is plenty of parking and this location unlike most pet stores is focused solely on tank life! I absolutely love that because you're gonna get higher quality, fish and supplies. Of course, they have freshwater and saltwater options available. Their selection of fish and supplies as well as rare things like axolotl and garden eels... is fantastic! The prices are very fair and the staff are helpful and knowledgeable. They provide you with instructions if it's your first time purchasing from them so that your fish can have an easy transition to your tank. I noticed on the receipt it said no refunds and no guarantee where most of the bigger chain, pet stores allow for a refund within a certain time frame. Even so, this is definitely my new place to go to for fish and supplies and if I should ever need a new tank. A bonus... They're open seven days a week!

Update: I've been back several times and have had some really good experiences. Tanks continue to…read morelook better. Fish selection is good. Wish the store was bigger so he could fit more tanks/ saltwater fish. ;-)

I took our dog to Knotty Dog for a hair cut. I've always used Petco in the past just because it was…read moreconvenient at the time. However, we will be returning to Knotty Dog from now on. The staff was great, Apollo looked great, and the pricing was spectacular. Amazing experience and will definitely be back. We still love Knotty Dog - so amazing!

Love the folks at Knotty Dog. They show my pets the same loving care they show their own. I trust…read morethem and look to them for all kinds of pet questions. In fact, to ensure my pets stay clean and healthy, I book my appointments in six month blocks. That way I know they'll always look their best for each holiday or special event. I can't say enough good things about these guys and how great I feel having them on my side. They are always accommodating of any special needs or requests. Anything from pet sensitivities or allergies or health or mobility concerns they've always got the best interest of your pet in mind.