Bad experience we have lounge chair rented 200 pesos each that included umbrella. You can order…read morefood from we're you at and enjoy your stay 2 hours later never get our food. Waiter never see him again. So we decided to go to the bar with swing and explained, then we ordered our drinks and food and they have it. Right away. So just be aware.

Serene and beautiful. Water Is lovely and this is more of a…read morelocal beach. Nature at it's finest. This by far is my favorite beach to come too. 40 pesos per person. Brink a snack, towels and umbrellas. You'll love it.

As spectacular as Tulum itself is the pristine beach preserved below it. On a good day during the…read moreright time of year, expect warm, crystal blue waters and decent swimming in the shadow of the ancient man made wonders above. Just in terms of beaches and beauty, this is well-worth the price of admission all on its own. I have paid two visits to this park and, depending on the season, had two different experiences. One was the aforementioned slice of paradise when the beach was nothing but picture-perfect beauty. The other was during a summer tropical storm where the water was brown from all the kicked up sand, full of seawood and the waves were high and dangerous. Pick the time of year carefully to visit (the fall or early in the winter is better) and you'll be fine.

It's a very natural beach and not overcrowded while we were there…read more Lots of good food and drinks available in the beach area. We got a small boat excursion with snorkeling for $40.

Very cool experience! The water was very clear you could see everything. We went with a tour guide,…read moreAngel Pepper, who made the experience great! He told us about the different fish and wildlife we may see and made us feel safe and have fun. There was a lot to explore and it was so beautiful. Highly recommend!!

Small cenote with opening into the ocean. It doesn't have caves but definitely you will see plenty…read moreof fish.

It honestly was not as big of a wow factor as I had hoped…read more... Our tour guide for the cave was subpar at best! He did a very bad job at sharing the ecological (and anthropological) history of the area He did a bad job answering questions... We were rushed through the cave ........ It is a beautiful cave though, especially the part where you walk over the water over the bridge ((but definitely should not be a top 10 National Geographic cave walk!!!..?!!! I have seen much cooler caves!...) The animal park is very fun. They take nice care of the animals and they actually have a great variety. My two-year-old had a great time with the animals. The cenote Was ***extremely busy !...... full of loud obnoxious tour groups who completely ruined the whole vibe There are catfish in the water that do not bite The cenote is small. The water is crystal clear! It is very fun to explore! Bring a mouth piece for the snorkel, as they do not provide those (the thing that enables you to breathe while you are under water) The water is FREEZING cold Even colder than they advertise There are no wet suits We went Thursday at 1 pm for the cave, and 3pm for the cenote, so I was not expecting it to be busy..... The cenote is 10 minutes away from the cave ( you have to drive there) Aktun Chen is about 20 minutes down a dirt road- once you exit the highway, there are signs saying you are heading the right way to the cave/cenote, but I kept doubting myself.. as the dirt road feels very remote Glad I went, but honestly would not go back again... PS- they say no sunscreen to protect the cenote, but allow bug repellent lololol -- do you know how much more toxic bug repellent is than sunscreen?? Hire better staff, and I will feel inclined to give a better review It felt like a cattle corral ..... did not feel genuinely cared for ((or that the staff genuinely cares for the environment!..!.!.!)

We signed up for the combo package which included ziplining, then a cave tour and then the cenote…read more The whole family unanimously agreed Aktun Chen was the highlight of our 1 week trip to Mexico. The ziplining was 10 ziplines, and the tour guides were fun and allow you to go upside down or 2 people at once on some of them. Make sure to bring money to tip the tour guides! The cave tour was the weakest section but I admit I did learn a bunch of interesting geological sorts of stuff. The cave actually gets a bit muggy and so the cenote was a great way to finish the day and cool off. They have you do a very brief "tour" in the cenote and then we were given about 30 min of free, unsupervised play time there. The water is clear, cool, clean and you adjust very quickly to the temperature. The lighting and colors were MAGICAL and the kids loved swimming amongst catfish. Water shoes were perfect for the whole day. You get a locker at each site. Towels and change of clothes are handy at the end of the day- don't forget those! And keep in mind that getting to the front entrance of Aktun Chen is not the same as getting to the actual reception area - it's ~ 3.5 km down a windy dirt road. Something to consider if you get motion sick easily, or something to consider if you rent a tiny car that might have difficulty on dirt roads.

Skanky place with the worst food. Owner sits outside chain smoking while her enormous dogs bark and…read morepoop in front of the place on the sand She thinks she owns the beach -sorry Nancy you only own your meth hotel. She is now trying to charge to get in. Not consumption an Entry fee?! Even in gorgeous tulum which Nancy loves to put down (bitter?) puts charge towards consumption And oddly she thinks it's ok to run after people and touch or tap them to pay. Not ok Nancy-ever

Sat for swinging swing for 20 minutes only to be completely ignored. My friends had a table and got…read moreup to order at bar , there drinks came like 45 minutes later minus a few items they ordered. After Listening To bartender Aggressively be little Americans in Spanish.I decided I didn't want to spend my money at such an establishment and I got up and left. My friends ordered five pizzas for take out, And they call the cab for them to bring them home. I just could not believe that she would insult people to their face , no less. I never was able to order or get a drink so there's that.

The staff were super friendly and checked up on us to make sure everything was good going above and…read morebeyond. The food was amazing quality and taste was amazing.

We stayed 3 minutes walk from this place, was recommended by our Airbnb receptionist since theirs…read moreopen later on the day, quick service good lattes great view! Thanks

Can you imagine swimming away from shore without a lifeguard, going as far as you want and where…read moreyou want in crystal clear 80 degree water to swim and follow schools of fish? That's what you get at Xcacel. I didn't detect any crazy rip tides or strong currents - and went about a mile off shore - far enough that to lose sight of landmarks to return to the beach (forget about remembering where clothing, sandals and water bottle!). I did not see any turtles here but I did see a lot of fish - it was fantastic. One of the best beach experiences I have had in my life - I will definitely go back. This is a DIY, advanced level snorkeling and swimming beach. There are tours showing up with the occasional busload of people to see the tiny cenote and to trek onto the beach but - the beach is so big - I really didn't see many other people. There are no services - just a kiosk on the driveway for your donation/entry fee. Bring your own EVERYTHING.

Amazing beach and decent snorkeling spot for just 20 pesos admission. The water was unbelievably…read morewarm and clear, and the beach never got too crowded. We snorkeled on our own and saw quite a few fish and a barracuda. We didn't see any turtles, but it's possible that we just weren't looking in the right place. There's also a small cenote in the back with a ton of fish. I liked that the price of admission was low enough that we didn't feel compelled to spend too much time in the cold cenote water. The location is kind of hard to spot from the road. There's just one small banner with a picture of a turtle on it on the side of the road, and by the time you see it, it's probably too late to turn in.

Spent an amazing afternoon at Akiin Beach Club! The setting is absolutely beautiful, right on the…read moresand, ocean breeze, great vibe, relaxed but still upscale. We ordered drinks beachside and everything was delicious, the lobster was super fresh, and came out quickly. Lunch was great as well. The service was fantastic. Our servers were attentive, friendly, and always checked on us without being overbearing. They made us feel welcome from the moment we got there. Overall, it was such a perfect spot to relax, enjoy the beach, and have great food and drinks in Tulum. Highly recommend Akiin Beach Club and I absolutely cannot wait to go back next time!

We were supposed to go to the beach club next door but they were taking an eternity to seat us -…read moreAkiim was a welcomed alternative! The service, food, and drinks were all stellar. I liked the beach beds. They did have an event the day we went but it was early, low attendance, felt like we paid a cover (albeit low) for nothing extra. Our third row beach beds were 2000 pesos - but all went towards consumption - if memory serves.

The facility was a great place to spend a family vacation. We went in June 2025. Would for sure…read morerecommend the complex with families - but has some opportunities for improvement. Improvement Options: - Sargassum sea weed is built up into mounds. Therefore beach is not accessible. Not a resort issue but need to be mentally prepared. - Restaurant dining is biggest disappointment. Caliber was great regarding taste, but access via reservations is horrible. They were all full weeks in advance - yet hotel employees directed to App. Food service delivery is slowwwwwww. They could improve accessibility but improving food delivery at table such that turning tables quicker. We spent 2 hours at one restaurant and was not complicated. Fortunately the dining in the buffet of Yucatán was always good and well optioned. - Traditional pool side hogging of lounge chairs was problematic. People rush to "reserve" a spot then leave for breakfast. The resort would benefit from doing spot checks and taking towels if not readily occupied. - Little was provided to us for orientation about resort and sister properties. Was sort of self-learned. Pluses: -Two room family suite was great. Had a kids room with pullout and single bed and other room with two fulls pushed together for adults. Ample space. - No room keys to take everywhere. Room keys was integrated in wristbands. - Grounds are very well maintained. - Room was modern and no issues or concerns. Had an issue with TV not working and they fixed quickly. - Very kind staff members everywhere. - Life guards were there to protect and not be your friends ... meaning they actually looked for kids safety. - Pool furniture (loungers) were in great shape and sturdy. - Drink options were not top-shelf but good enough and not plastic bottles. Glasses were small but sufficed. Kids care and teen camp were great!! Our kids were begging to go back every day. Again very pleased we choose Bahía Principe Grand Tulum for our family vacation in June 2025!!

We went to the bahia principe for my birthday and the room was terrible it was dirty it had bugs…read moreand then on my actual birthday I got in the shower and shower water from the guest above began to leak down from the ceilings all over me at that moment i looked up to a ceiling full of black mold too also the soap dispensers were rusted and empty it was the most disgusting experience and I was promised by Bahia Principe to receive a call within 24 hours to assist us with receiving a solution it has now been over a month and i still have not heard from them also had to dispute a gift shop payment because they charged me 200 on a 55 dollar tab then tried to lie and say it wasn't them they are thieves and filthy 0/10 I WOULD NOT RECOMMEND ILL NEVER RETURN