I waited 6 hours in the hall to see a doctor. The way the clinic staff behaves, they feel hatred for what they do and they hate the people, the patients. You can see the hate in their eyes. Especially when they have to help patients in need. A nurse, instead of making the infusion work, because it was no longer flowing in the vein, preferred to remove it even though there was still 20% of the contents in the package. There was an antibiotic. The quality of care was very low. read more

AKH - Hospitals Near Me - Vienna, 9

Completely ruined my eye (the macula) to intervene for a minor peripheral damage after three (!) surgeries. Now it troubles my vision extremely so that I have to close it every time I want to read or pay attention to something important. The vision from the operated eye is horrible: completely blurry in the vicinity aswell as in the distance, and things (especially lines) are warped and distorted, round objects are oval and faces warped. Very unfriendly staff and surgeon and he clearly didn´t want to do it. Being the mafia-state that Austria is, I didn´t receive any compensation or even an apology. Biggest mistake of my life. read more

Let me start off by saying: This is one huge hospital! I popped in recently to the emergency department to see if they wouldn't kindly like to close a gaping wound I sustained to one of my fingers (story for another day) and found myself directed to accidents instead, a separate department. Even though there were around 50 people there I managed to get to the desk in a little under 2 minutes. So efficient! The staff were incredibly helpful and sympathetic and directed me with clear instructions where to go and what to do. The wait at the accident department was a surprisingly brief 10 minutes and the doctors were professional, swift, thorough and funny! The whole place is clean, well lit, and vast. I cannot praise the service higher. I hope you never need to but if you find yourself in need of a hospital then this is the place to go. read more

AKH - Hospitals Near Me - Vienna, 9

Worst experience than one could ever imagine! The administration is a nightmare and always finding ways to refuse coverage or discharge patients quickly. My husband who had acute kidney damage, was on oxygen, endured severe pain, and desperately needed care was refused treatment despite the fact that he had full insurance coverage that was willing to pay-the AKH administration refused to do additional paperwork. As a physician myself, I was absolutely appalled by this inhumane treatment. Although it's a public hospital there's no ethical treatment especially in any way. Stay away at all costs. read more

I'm not sure how to begin a review of AKH... As an English speaker whose German is not the best, and someone unaccustomed to universal healthcare (the good and bad parts about it), I think I can offer a unique perspective on this hospital. (Summation at the very bottom!) 1. For the most part, I've found the personnel at AKH to be friendly, that is, patient with my poor German (and offering to switch to English when it was obvious that I was struggling!), and compassionate. I'm including not only doctors and nurses when I talk about personnel, but also general staff members (e.g., at intake/registration). It is my understanding that most personnel at AKH (nurses and doctors) speak some English, and if you encounter someone who doesn't, they can and will bring in someone who does. (I haven't encountered this problem: I've either made do with my German, or the personnel with whom I've interacted have spoken English well enough.) 2. AKH is a ridiculously enormous hospital, physically and organizationally (so many departments!); however, I haven't found myself lost in the shuffle.. Quite the contrary! Since they have an entire department devoted to the treatment/management of endometriosis, for example (more than one department, in fact, depending on whether or not you are trying to conceive, etc), I have been able to seek help related to my specific gynecological problem (that is, endometriosis), and thus have physicians attend to me who are highly specialized in this particular field of gynecology. I think this is a good example of the merits of AKH: you are able to get "specialized specialist" help - not just see a specialist, but see a specialist who specializes in treating your specific condition. (I know there isn't a department for every single disease/condition, but there are MANY sub-departments (and sub-sub-departments), which I see as a huge advantage for any such institution, be it as large as AKH or a smaller hospital). 3. Initially the "Ambulanz" system was strange to me: I didn't understand if it was customary to present to the equivalent of an ER for something that seemed to me "routine" (/with a doctor's order or referral); however, I have since learned that you can make an appointment with the different departments at AKH, and thus minimize your waiting time. 4. For any non-German speakers intimidated by the idea of going to the ER in Vienna (I know I was, and I avoided it "more so" than I normally would, if that makes any sense): (a) You need only present your e-card and identification. I'm not sure about the system for tourists (/people without e-cards), but I wouldn't worry too much about it. Instead, if you're in Vienna and you need a hospital, AKH is where you should go, because you will be able to find someone who speaks English (or any other "major"/popular language - they'll bring in someone to translate.) (b) Apparently you do not pay anything when you go to the ER (or to call an ambulance! How different from the States is that?!). No matter what type of insurance you have in Austria (BVA, WGKK), you can present to any Ambulanz department (at any hospital) without being charged for it. I'm providing this info so that others who feel the need to go to the hospital don't delay treatment because they aren't sure what the system is like; in the U.S. I know it's ridiculously expensive to go to the ER/hospital for any reason, but here it's not like that, at all! 5. Because of 4(b) above, wait times at the ER ("Ambulanz") can be really long (same as the ER in the U.S.) - so bring a book or iPad or something. However, if you need immediate medical attention, make it clear that you need immediate medical attention, and you will be seen pretty quickly. When I first presented for what I thought was appendicitis, it was taking a while to be seen, but when my fiancé caught a nurse and told her it (seemed) pretty urgent, I was seen immediately, and before you knew it, I was "in the system" and rushed to the GI department for evaluation. --- All in all, I'm impressed with the level of care I've received at AKH, and I'm impressed with the organization and the many, many specialties and sub-specialties they offer (for emergency and "routine" care). I find it to be surprisingly and refreshingly not so bureaucratic (not so Austrian!). If you have an emergency, it's a great institution because of the languages available for communication, as well as the specialized departments, although depending on the urgency of your emergency, you might encounter long wait times (just as in the U.S.).. I highly recommend making an appointment for non-emergencies, unless you can't get an appointment "soon enough" for what you want. read more

Been To Speising Hospital have had a lot of surgeries to right damage done by AKH but can't correct everything awaiting 5th Operation another implant in spine read more

I cannot say enough good things about this hospital....I walked in off the street while holidaying in Vienna. Being from North America I had no European insurance, virtually no command of German and a desperate need to see a doctor about a possible bone fracture. Thew emergency staff were wonderful - helpful, friendly, accommodating and extremely patient ( and believe me - they were run off their feet that day . ) I not only saw a doctor, but was given an ultrasound and blood tests , as well as information on what to do next and left feeling so much better, mentally and physically. All this for 150 euros. I hope you never have a need to go to a hospital, especially as a foreigner but if you are in Vienna and in need of medical assistance, this is the place to go. read more

There were screens everywhere stating that it is one of the best hospitals in Europe. The doctors barely looked at my X-rays and said that nothing was broken. I told the Dr. that we should maybe do a CT scan as the swelling was very intense. He and his colleague looked at me as if I was mad and told me to leave and be quiet as they were getting phone calls. It turns out 5 days later in another hospital that I had a fracture wrist and elbow... I returned like they told me to 10 days later and two of his other colleague got mad at me as I went to another hospital. I asked them why they were being so rude to me after their misdiagnosis. They were shocked that someone spoke back to them I guess. I guess that I was just a stupid young man to their eyes. Vienna is a very rude city but being unprofessional on top of that is unacceptable, hence the 1 Star attributed. read more

Zum Wiederholten Male sehr freundliche und kompetente Betreuung! Empfehlenswert ist das Anschovitiramusu mit Hasenpfote.