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    Ak Cleaning Services

    3.0 (2 reviews)
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    Services - Ak Cleaning Services

    Regular home cleaning

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    Cilla's Home Care & Cleaning

    Cilla's Home Care & Cleaning

    (5 reviews)

    Priscilla -- after hearing how desperately I needed help with cleaning :) -- offered me to somehow…read moresqueeze me into her schedule after a long day. A positive, bright, absolutely respectful lady showed up. It was quite late, so I told her to just get where she can get with the after construction deep cleaning in my 1 bedroom ohana. I had to leave because I had some meetings to attend. After about 2.5-3 hours she texted me that she is about to leave, and my place is pretty much done. Which I couldn't really believe, because there was construction going on for weeks, and everything was super dusty. After my meetings I went back to my ohana, and I couldn't believe my eyes. The place looked wonderful! The whole place! I touched the furniture, the floor, etc. because I couldn't believe that someone can make such cleanliness in such a short time! She apologized because she didn't get to clean the large, glass sliding door, and I was like, is she kidding me, the place looks mind-blowing!!! I HIGHLY recommend Priscilla's service! Oh, and her hourly rate is absolutely reasonable! She sent me the invoice in email, I could pay with a few clicks. Super convenient. I immediately asked her if I can sign up for regular cleaning. Thank you, Priscilla!

    Unfortunately Priscilla is booked and could not get to my move-out problem for a couple days. I do…read moreappreciate that she got back to me right away. I will probably use her services in the future.

    Five Star Cleaning

    Five Star Cleaning

    (4 reviews)

    First of all, Julie Chan the owner was courteous and very professional in explaining the services…read more She even gave a follow-up call to remind and confirm the scheduled service. The Lady she sent was also courteous and professional addressing every corner of the house and quietly doing a thorough job. The house was left strikingly clean with no over scented smell of the disinfectants used like most others do. Yet there was a clean pleasant smell and clean looking place that she left.

    2 Star Honest Review of "Five Star Cleaners" and Owner Jade…read more(Lengthy but worth the read if you're considering this company) This is my honest experience with Five Star Cleaners, run by Jade, and why I unfortunately cannot recommend this company. I was in search of a move-out cleaning for my ohana rental and needed a reliable, reputable company to take on the job. I found Five Star Cleaners, and Jade sent an amazing cleaner named Chelsea, who did a fantastic job on a small test area. That experience gave me confidence in their quality of work. As a homeowner, I'm careful when hiring service providers -- especially when I'm not going to be physically present -- so I planned this cleaning a full month in advance. We scheduled a team of 4 cleaners, at $120/hr, for roughly 3-5 hours. Everything was confirmed: my proxy (a trusted friend) would be there in my place as I would be off-island, and multiple cleanings were lined up. A week before the job, I checked in with Jade to confirm everything and asked for a detailed list of what the cleaning would include (e.g. baseboards, windows inside and out, cabinets, full deep clean, etc.). I also mentioned I'd like the invoice to clearly reflect the services for documentation purposes -- in case anything came up with my tenant's security deposit and I needed it for small claims. That's when Jade suddenly became uncomfortable and said this was "concerning." I clarified that I wasn't threatening legal action or involving her in a dispute -- I simply needed a clear invoice, as any homeowner would, to show a judge the unit had been professionally deep-cleaned (as required by my lease). I explained this is standard procedure, and no liability or risk would fall on her or her team. Just a paper trail. However, Jade insisted she didn't want to be "caught in any legal crossfire" and pulled out of the job entirely, just one week before the scheduled date, leaving me scrambling just days before I was scheduled to leave the island. She refused to speak on the phone to clarify things or resolve the misunderstanding. All communication abruptly stopped. To make matters worse, Jade then blocked me on Facebook and all other communication channels, presumably to avoid accountability and prevent a negative review -- rather than taking ownership or having a respectful conversation as an informed and professional business owner should. That behavior alone speaks volumes. This last-minute cancellation was a major inconvenience and unnecessary stress, especially after a month of coordination. I had trusted this company to follow through -- and instead, they dropped out without any real attempt to problem-solve. That is not professional in my opinion. To be clear, I don't wish Jade or her business any harm -- but I do not consider this company reputable based on this experience. In Hawaiʻi, where it's already difficult to find trustworthy cleaning services, this situation only made things harder. If you're a homeowner or property manager needing reliable, professional, and communicative service -- I would encourage you to look elsewhere. This wasn't it.

    Ak Cleaning Services - homecleaning - Updated May 2026

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