Came here on a Sunday afternoon for a quick reset before the work week!…read more GG777 is in the downtown San Bruno area so make sure you know you will be paying for parking ($1.50/hr) if you park near! The vibes when stepping in was exactly what I wanted! Quiet, relaxing and clean. I made an appointment at 1:40pm and was able to come in anytime! Service/quality: I was introduced to Connie who immediately knew why I was coming in. I've been having neck strain on both sides (prob due to office life lolol) and she recommended instead of the normal 60min combo (feet and body) at $65, I try the 60min pain treatment that targets the source of pain at $100. Tbh at first I was thinking, this could just be a way to upcharge, but I tried it anyways and WAS I WRONG! Connie is LEGIT! I should've never questioned her! She went in on all my neck/back knots for a good 30/40mins. She went deep and cracked everything too! I would like to note that this massage was far from relaxing lol, but it was exactly what I needed! I can finally move my neck left to right and up and down. If you are looking for something to actually target chronic tightness or pain, please go here and request for CONNIE specifically for the Pain Treatment! Very sore, but I can finally move!!

We used to love going to GG777, but unfortunately our experience tonight completely missed the…read moremark. Our massage at 6 PM today was honestly the worst massage my partner and I have ever had. We booked the combo massage and could tell right away that they were very busy. When the service started, our feet were placed in hot water. I told my masseuse that the water was too hot, and instead of adjusting it, she dipped my foot in, said "it's good for you," and walked away. The massage itself felt rushed and careless. My legs were barely massaged, there was no real technique, and my arms were essentially forgotten. They were rubbed for about a minute, shaken a bit, and then she moved on. Even small details felt sloppy. When lotion was applied, it was just pumped directly onto my back rather than worked in properly. My partner's experience was just as uncomfortable. His masseuse left midway through, and the front desk employee took over, which felt very strange, rushed, and unprofessional. Yes, it is easy to get an appointment here, but consistency matters. This place has become very hit or miss, and tonight was our last straw. We will likely be investing our money elsewhere moving forward.

I literally rarely ever leave reviews but this place was absolutely horrible. I'm so much more sore…read moreand in pain than when I got here. I'm extremely bruised and highly recommend never coming here.

‍‍ This guy right here will tell you how much you put on tip.I already put 25% on tip and demand…read moremore. Yes foreal! No wonder why most of the time you guys just sitting and no customer! And your rating aint lying! ‍

5 stars for the foot massage--it was great. 0 negative stars…read morecustomer service. I was in my underwear getting my massage when this silly woman who said her name was ""(whose favorite phrase is "i don't speak English followed by cascades of giggling) entered my room with some guy in his his 30s, so he could have a massage, too. She said to me, "You don't mind" I said, "Yes I do mind" that I wanted my privacy, especially since I didn't know the guy, & these double rooms are for couples & friends, not 2 strangers. She ruined my massage by putting me in this awkward position. She kept giggling saying she forgot (that I was wearing only my underwear.) I said it shouldn't matter. I wanted privacy. I will never go back. Since "LEE"can't speak English, here it is in simple Chinese 部按摩五星好评----太棒了。客户服务零星差评。 我当时只穿了内衣在接受按摩，这时一个傻乎乎的女人（她最常说的句子是"我不会说英语"，说完还连连 giggling）带着一个三十多岁的男人走进我的房间，说也要做按摩。她对我说： "你不介意吧？"我说："我介意。"我想要隐私，尤其是因为我不认识那个男人，而且这些双人房是给情侣和朋友用的，不是给两个陌生人的。她让我处于一个尴尬的境地，破坏了我的按摩。她一直咯咯笑着说她忘了（我只穿了内衣）。我说这不应该重要。我想要隐私。我再也不会回去了。

I was horribly bruised. I've had deep tissue before and I have never bruised. I have never bruised…read morefrom a massage before today. I'm assuming the rubbing over cloth without oil may have had something to do with it. Super weird. There was really no technique other than rubbing as hard as humanly possibly. They were nice. It is clean.

This review is for Peter's excellent service. This was my 2nd time here, the first time I went for…read morea full body massage but this time opted to try the 30 min foot massage 30 min body massage. My full body massage was also great, but I liked how the foot massage really focused on the feet/legs and shoulders, back. I typically request a female masseuse but this time just saw whoever was first available and was not disappointed. Peter did just the right amount of pressure and you can tell he finds the knots and tension and massages them right out. I left feeling refreshed. Thank you Peter! I can't wait to return for another massage.

I made an appointment in advance and specifically requested a certain massage therapist. When I…read morearrived, they told me she had already started working on two walk-in customers and asked me to wait for over an hour. I said I could not wait that long, and their response was basically "there's nothing we can do." Extremely unprofessional and very disrespectful of customers' time. If appointments don't actually matter here, they should not accept bookings in the first place.

I had a 75-minute prenatal massage with Teresa and it was honestly such a comforting experience…read more She took her time explaining everything and made me feel really at ease, especially being my first pregnancy. Her energy is so calm and grounding, and the massage felt really intuitive. She worked through my upper shoulders and neck (which are always tight for me) and I could feel the difference right away. I left feeling so relaxed and taken care of. She also shared little tips and knowledge that I truly appreciated. I'll definitely be coming back throughout my pregnancy and even after. It's such a good feeling finding someone you genuinely trust.

Teresa is aamazinggg! Not only did she give a great massage, her presence and demeanor from the…read moreintroduction/consultation made me feel very relaxed from the get go. She takes her time to learn about your body and aches and what you are looking to gain out of the massage. I like that she had a rough outline of what body parts would be worked on during the postpartum massage but also let me know that this was for me and we could alter or change anything as needed. I was nervous about getting a massage after my C-section but everything was comfortable and I felt relaxed after for the first time in weeks!

Connie gives the best foot massage, highly recommend her. Lisa at the front desk is always pleasant…read moreand accommodating. Business is clean and very quiet inside.

Sad to say, I will be not returning to Pure Relax in the future for massages. I was very…read moredisappointed yesterday when I booked a 90 minute massage to have it ruined the last 15 minutes of it due to the person giving me that massage drooled on my forehead which rolled down my face and into my hair. No apologies and then at the end she asked me for more tip. She was lucky she even got the tip that she got and that I paid for my 90 minute . I was highly disgusted. I've never had that happen to me before and I was so grossed out by it because I had to do errands afterwards, and I could just smell the odor on me for the next hour until I got home to shower!

Man oh man do I recommend this place. Parking hasn't been an issue for me I sometimes take a uber…read morein but most of the time paid parking is available. The place has such a warm welcoming atmosphere. Can you say zen? I love that you are taken to the lounge area to relax before they take you to the massage room and then again after the massage for either tea or water. Everything about this place is amazing. They have spa items for sell at the front. I highly recommend to get a shower mist. I bought the eucalyptus spray and it smells devine. Prices are on the higher end but why put a price on what makes you feel good ;). I've been here 3 times for prenatal massages I-can't wait to return once I have the baby to enjoy a good foot rub or facial.

Luminous staff have always been friendly and skilled. Easy to book an appt through text or call…read more Parking is mostly metered on the street, though both locations do have close lots as well. Everything in the spa is clean and the ambiance is relaxing. Thao did an excellent job with my Swedish massage and listened to my preference of light touch. It was the best massage I've had, I can't wait to book with her again!

Tried this place out for the first time. They took me in the same day that I called, which shows…read moreflexibility. Inside there were a few rooms. It was $62 for an hour of half body and half feet, with hot stones (my fave). I told the woman where I wanted her to focus on the most, and she did an amazing job! She was attentive and handled my body with the utmost care. I almost fell asleep on the table, and that rarely happens for me. The staff were kind and courteous, and I really loved the smell of the lotions/oils they use. Normally it would give me a headache but it was a nice, light fragrance that was very aroma-therapeutic. I would love to go back for another next month. The prices weren't bad.

This was one of the worst massages I've ever had, and I have been getting massages regularly for…read morethe past 30 years. I paid for an hour long deep tissue massage. $70 is on the pricier side but a good massage is worth it. This one was not worth it. The massage tech didn't seem to know what she was doing. She didn't use any oil. She seemed to barely be touching me... It was like the brush of a butterfly wing. She just kept going back-and-forth back-and-forth over my back without any kind of a plan, and without any strength, and without any apparent knowledge of the musculature, I asked her to do it harder she did not. She asked if she could walk on my back and I let her do that she stayed up there for about 20 minutes. Just kind of walking back-and-forth not specifically seeming to target anything. I have an injury on my knee and I asked her to please not touch my knee, but she spent a good long time rubbing my knee and yanking on my leg, which was extremely painful. After this horrible experience, I reached out to management and asked if they could either comp me a massage or give me a discounted rate on another full body one hour massage so I could try a different technician and they have had the audacity to not even respond to my request. Terrible shoddy workmanship, and a terrible way to run a business. !!!! It took a week, but the business finally reached out to me! They offered me a complementary massage because of my terrible experience. I'm so grateful I feel like that's the right thing to do in this situation. Thank you so much!

Love foot massage ! Reasonable price! Also James is the…read morebest ! Call for appointment before you go , you will love it

Went great because it was good, shoutout Lucas. Really hit my body's sore spots in a good way like…read moreyuh.

I visited JNB Massage today -90-minute session that included a 60 min massage, exfoliating salt…read morescrub, and 30 foot massage while dealing with a knee injury. I was a bit skeptical because of some negative reviews, but the reasonable prices and variety of services convinced me to try it--and I'm glad I did. May, my massage therapist, did an outstanding job and was very professional. She did not ask for a tip beforehand, and I was able to tip at the end, which I appreciated. This isn't a luxury spa--it's a traditional Chinese massage facility--and everything was clean and well handled, including the shower after the scrub. I left very happy and would definitely return.

Mediocre massage and the woman was demanding a larger tip. When I told her the reason for the…read moreamount I gave her, she told me to leave. I told the manager and she didn't seem to care. Never going back there.