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    Family Dentistry By Dr. Moore

    4.0 (4 reviews)
    Open 7:30 am - 4:00 pm

    Services - Family Dentistry By Dr. Moore

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Beam Endodontics

    Beam Endodontics

    3.0(8 reviews)
    2.5 mi

    Great service, fast and efficient .... Nails ur treatment, extremely caring! I got a last minute…read moreappointment, and he was very caring even post the treatment. Simply loved the experience!

    Recently my husband had an old filling fall out. After going to our dentist, he was referred to…read moreBeam Endodontic for a root canal. When he called to schedule his appointment, he told them our insurance. They said they accepted our insurance and asked him if he planned to put the charges on a credit card. When he said yes, they quickly pounced on the opportunity to get him scheduled within a day. Never did they disclose that they were not a network provider for our insurance and would be charging us 3x more than what we would have paid at a network provider. My husband assumed that he was being referred to a network provider by our dentist office, since they participate. When he went in for his consultation, there was no signage anywhere in their office to let patients know they were not a network provider nor was he told. Absolutely no transparency. To top off the deception, when he was paying with his credit card, he was told that because we had Dental Plus, he would get "a lot of it" back after insurance paid. All the more reason for us to believe we were dealing with a practice that would honor the maximum allowable amount insurance would pay. It wasn't until after Bean contacted my husband to say he was getting a whole $58 of the $1,111 he was charged back that we realized our mistake. Yeah, that was "a lot" of it back. The insurance company did send us a check for $107 toward the bill. Still- $165 is not much of a bill that was over $1000. I went to their office to explain how deceptive their billing had been and to see if they would do anything to help us out. I was basically told that you get what you pay for because they have such exceptional service. Like no other network dentist in Rock Hill could have performed a root canal like they did. The smirk the office manager gave me when I explained that it would have been nice to have the opportunity to find a network dentist was priceless. They really think they are better than everyone else. Well, my husband might disagree. During his root canal, he was told there was a hairline fracture in the tooth. This was after drilling started. He was asked if he would rather have it extracted. When he said yes, the doctor told the assistant to tell the front desk to schedule him for another day. This was AFTER drilling started. My husband didn't want to be sent home and suffer until they could reschedule him for the extraction so he went ahead with the root canal. How is that for service? So, I write this lengthy review so that others won't be taken advantage of during a time when they are suffering from tooth pain. Be sure to ask about network participation. We learned a VERY expensive lesson that offices like this are only out to make money- at least Beam appears that way because they refuse to work with us and honor the price our insurance allows.

    Family Dentistry By Dr. Moore - generaldentistry - Updated May 2026

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