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Airport Gardens

5.0 (2 reviews)
Closed • Closed

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1 year ago

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9 years ago

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Pinecone Pediatrics

Pinecone Pediatrics

3.9(35 reviews)
2.2 mi

We had a very concerning experience with Carolyn while scheduling a pediatric appointment for our…read moredaughter. During a phone call to verify insurance, the staff member began asking questions about our family structure that were irrelevant and inappropriate. My partner and I are a same-sex couple and our daughter was conceived through IVF. Despite explaining this, the staff member repeatedly asked who the "biological mom" was, referred to one of us as a "step mom," and asked where the "biological dad" was. Our daughter has two mothers. There is no father involved. She is insured through one of her mothers' employer-sponsored health plan, which should have been the only information needed to confirm coverage. Instead of simply verifying insurance, the conversation turned into questioning the legitimacy of our family. This was uncomfortable, unnecessary, and frankly unacceptable in a pediatric healthcare setting. Families come in many forms, and medical offices should be equipped to interact respectfully with all of them. At minimum, staff should understand that children can have two mothers and that insurance verification does not require probing questions about a "biological father." I hope the practice leadership reviews this interaction and provides staff with better training so that other families--especially LGBTQ+ parents--do not have the same experience when trying to access care for their child.

We love Pinecone! All the providers are wonderful and we can always get in for a same day sick…read moreappointment. You won't necessarily see your primary for that, but the availability is a huge plus. You can tell everyone genuinely cares about the kids here too. Can't recommend this practice enough!

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Pinecone Pediatrics - Staff contest.  Each had $10 to spend on food.  All of the food was donated to the Food Bank of Northern Nevada.

Staff contest. Each had $10 to spend on food. All of the food was donated to the Food Bank of Northern Nevada.

Pinecone Pediatrics - Our Valentine's Day contest.  Patients write who they love the most on a heart and put in on the wall. We select one winner.

Our Valentine's Day contest. Patients write who they love the most on a heart and put in on the wall. We select one winner.

Pinecone Pediatrics - Waiting room at Pinecone Pediatrics

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Waiting room at Pinecone Pediatrics

Thrive Wellness - Exterior of the Thrive Wellness Eating Disorders location at 491 Court St. Reno NV 89501.

Thrive Wellness

3.8(10 reviews)
2.0 mi

I didn't even know I had OCD until a little while before starting Thrive 's Anxiety/OCD program…read more Turns out it's an incredibly misunderstood disorder in normal society. I myself a little cocktail of ADHD, GAD, CPTSD, MDD, and ~OCD. I won't lie to you, exposure therapy is the hardest thing I've ever done. However, the differences between when I started and when I graduated? Freaking astounding. I was not even leaving my house anymore. The pressure of conforming to society and worrying and force masking myself to please whoever I was around wore me paper thin. OCD was making my life smaller and smaller every year. But now, after showing up and continuing to try things that specifically made my skin crawl and learned how to sit with it, I am back to living a relatively normal life. I leave my home whenever I have to (sometimes I even WANT TO ) and I'm back to handling whatever life throws at me without compulsing and avoiding for hours every day. Even rehearsing, masking, and people pleasing are at an all time low for me. I'm so much more comfortable being authentic. It's the hardest most confusing work I've ever done, but by gum it does the trick.

After entering the program I can honestly say I was entirely skeptical. Nothing about this program…read moremade sense to me. Until it did. I stuck with it, and I did the hard work. My life is far from being where I want it to be, and so incredibly different from where it was when I entered. They have a holistic approach for the most part, focusing on the whole picture, not just bits and pieces...symptoms. They allow me to make payments, interest free and not once have I felt this was money ill spent. I would gladly pay double to get the piece that I have gained from this incredible group of humans, who actually care. This isn't just. Job to them. It's a way of life and my life was forever changed by them.

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Thrive Wellness - Interior of the Thrive Eating Disorders location at 491 Court St. Reno NV 89501.

Interior of the Thrive Eating Disorders location at 491 Court St. Reno NV 89501.

Thrive Wellness - Not your typical exam room!  We strive to make our patients feel comfortable in a less intimidating environment.

Not your typical exam room! We strive to make our patients feel comfortable in a less intimidating environment.

Thrive Wellness - Our beautiful primary care office

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Our beautiful primary care office

Airport Gardens - health - Updated May 2026

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