I have received abhorrent treatment at Amy Ameline's dental office. Months ago, I scheduled an appointment because one of my teeth had broken. By the time I could get in a second tooth had also broken. I should have walked the second she suggested pulling my teeth as an option. I'm in my 40's. Why on Earth would I want any teeth pulled?! Foolishly, I stayed and followed her suggestion of, "Waiting for the rest of the teeth to break off," to do crowns. Fast forward a few months and one of the teeth has broken off more and is jagged and cutting my tongue. I made another appointment and at said appointment, Amy looked me over and said she'd get me in to do a crown. The problem arises when she schedules me out for 2 months. During those two months, the tooth breaks off completely and I'm in agony. I called for an emergency appointment. The receptionist called and left a message saying they had a cancellation and can get me in the next morning. I call back leave a message, as no one ever answers the phone here, and say I'll take the spot. I request a call back to ensure I have the slot. I received no callback and arrived the next morning only to have the receptionist tell me they filled the spot with someone else and that she had "just now called and left a message". I was sent away. Defeated and in pain, I go home and wait for my emergency appointment on Friday. At that appointment, Amy said that my tooth now needs a root canal because the nerve is exposed. I can't help but feel that if she'd gotten me in sooner this wouldn't have occurred. Worse, Amy can't do the root canal. She sent me home that Friday with 10 pain pills and said she'd contact her endodontics guy on Monday and be in touch. I suffered all weekend long. The pain pills lasted until mid-Saturday (taking 1 every 4 hrs). Not only did I have to deal with the added expense of a crown and the excruciating pain of waiting, but I also had to miss 3 days of work because of the pain (I work weekends)! On Monday, the Endodontics guy called and got me in quickly. I got a root canal and a temporary crown and have a follow-up appointment with Amy for a permanent crown. That appointment was scheduled for June 4 at 8:30a. On June 3 at 3pm, I called Amy's office and left a message--her office has this new trend of never answering the telephone, EVER! I leave a message requesting a call back to verify my appointment for the following morning. I don't want a repeat of being turned away. This morning on June 4, I arrived for my crown appointment 15 minutes early. At reception, I am told that I am not on the schedule?! Again, the receptionist says, "I was just about to call you back". She says they have no appointment for me, so I hand her the appointment card--it's their business card that THEY fill out when you get an appointment showing the date and time. She looks it over, grabs my chart, and tells me that it "just didn't get scheduled" and asks if I had previously called to reschedule it. I did not. She then asks if I wish to get a new appointment on the schedule. No. No, I do not! When I showed up for my initial appointment in April with my broken tooth, I went in as soon as it happened to get it fixed ASAP to avoid having it get worse and having to endure excruciating pain. But that's exactly what I got! I was unheard and unimportant. I was pushed to the back burner and repeatedly showed up for appointments and then sent away because this office is incompetent. I was in agony because Amy was indifferent. I endured an additional $1700 root canal because this office pushed my care back too far. Today was the last straw. After months of sub-standard care, I not only do not recommend this dentist, but I also highly recommend that if you don't want to be ignored and swept aside that you avoid her office at all costs. You'd have to be a sadist to want to endure the added costs and physical agony that come with receiving "care" here. I believe that she's overloaded with patients so instead of giving good medical care to some, she's giving shitty medical care to many. Buyer beware! read more