I have never written a review of any form on a website before however I wanted to inform people…read morethat they should not choose to go on the glass bottom boat trip with Mundo Marino, Denia. I am a PE teacher and have led many water sports trips. I am experienced sailor and do not usually suffer from any form of sea sickness. On Tuesday 29th July my father and I went on the glass bottom boat trip at 4.30pm in Denia. My father had booked it so that we could have a fun day out together which we rarely get to do these days. We arrived at about 4.15 and were told that there was a possibility that we wouldn't be able to go out because of the rough sea. However at 4.30 we were told that the sea was fine to go out on. Within about 10 minutes of being out on the sea it was apparent for all to see that the decision to go out was the wrong one. The sea was so rough that the boat was being buffeted all over the place. The water sprayed over the sides of the boat soaking some of the customers. There were times when I thought that there was a possibility that we could capsize. It was at this point that members of the customers began feeling sick. The majority of the group required sick bags including my dad who has never felt sea sick before. As stated earlier I have never felt sea sick but I certainly did on this occasion. The old lady next to me and a young girl were sick. Despite knowing this the two young man no effort was made to go back to port. Knowing that we would not be able to make it to the secluded bay and knowing that we would not be to snorkel because of the rough sea we stayed in the same spot for at least half an hour. The small hatch on the floor was opened. The glass measured approximately 100cm x 30cm. I believe it to be false advertising to call it a glass bottom boat and only have such a small piece of glass at the bottom of the boat. Needless to say no fish were seen because of the state of the sea. It was only when my father requested that we go back to port that we eventually did. However knowing that we were going to get back early the captain decided to fill time and let the young children to steer the boat. Although this was a nice thing to do it was not appropriate as it was very apparent that a lot of the people on the boat were feeling very sick as they had sick bags held to their mouths. To make matters worse the captain then took the group on a tour of the harbour and even stopped outside the company's office and called his colleague out of the office and asked him to take a picture of us on the boat. When we docked 6 of the groups of 18 went to the ticket office and asked for a refund. The young lady working at the ticket office refused to give us a refund. She did offer us another of the trips offered by the company however we were leaving Spain the next morning. After the experience that we had just had just endured I'm sure that you will understand that we never wanted to use the company again. She pointed us to the terms and conditions that stated that they can't control matters that are out of their control such as the weather. However I stated very clearly that they were in charge of the decision as to whether we went out on the sea in the first place. I stated to them that it was extremely obvious that it was the wrong decision. It was very clear right from the outset that the sea was too rough and that we would never had been able to go snorkelling or see any fish. The weather did not change between when the captain first went out to assess the water and when the group went out to sea. The young lady did not agree with me much to my amazement. To charge me and my dad 45 Euros for a totally unpleasurable experience where we both felt incredibly sick and at times unsafe, where we did not see any fish and did not snorkel was unacceptable. I believe that the decision to go out was based on the need to make profit and not on the safety, well-being and enjoyment of the customers. They knew that they would have to reimburse the customers if we did not go out, so therefore in order to make a profit they made a decision that was to the detriment of the customers. It is my belief that the inexperience and unprofessionalism of the two young men in charge of the boat led to a completely unsatisfactory experience for the customers. The fact that we were not given a refund added insult to injury.

From the owner: Excursiones en grandes catamaranes en la costa blanca y la costa del sol. Tíquets individuales, o…read moreactividades con grupos y todo tipo de celebraciones en el Mar

From the owner: Lockdown Escape Room en Benidorm os trae la oprtunidad de vivir tres aventuras alucinantes en las…read moreque vosotros seréis los protagonistas. Ven con tus amigos o familia y usa la destreza, lógica y trabajo en equipo para escapar sano y salvo de nuestras espectaculares salas de escape. En Zombies deberéis poneros a salvo del apocalipsis zombie. En Guerra Fría debéis impedir la explosión de una bomba mientras descubris los planos de la KGB. En El Orfanato deberéis poner las almas de los niños a salvo del siniestro director. ¿A qué esperáis?

Uwaga turyści! W Mundomar Benidorm menedżerka oszukała mnie…read morena 250 €, wymachiwała rękami, groziła palcem i wezwała ochronę, aby mnie zastraszyć. Kiedy poprosiłem o podładowanie telefonu, aby zadzwonić po policję, ochroniarz z Aqualandii powiedział: "To pana problem". Straciłem cały dzień, doznałem udaru słonecznego. Kocham Hiszpanię - przyjechałem tu kolejny raz, uwielbiam ich kulturę, jedzenie i atmosferę, ale w każdym kraju są oszuści. Omijajcie to miejsce szerokim łukiem! Tourists beware! At Mundomar Benidorm, the manager scammed me out of €250, waved her hands in my face, pointed her finger threateningly, and called security to intimidate me. When I asked to charge my phone to call the police, a guard from Aqualandia said: "That's your problem." I lost the whole day and suffered heat stroke. I love Spain - I came here again because I adore the culture, food, and atmosphere, but in every country there are scammers. Avoid this place at all costs! ¡Atención turistas! En Mundomar Benidorm, la gerente me estafó 250 €, me agitó las manos, me señaló con el dedo de forma amenazante y llamó a seguridad para intimidarme. Cuando pedí cargar el teléfono para llamar a la policía, un guardia de Aqualandia dijo: "Ese es su problema". Perdí todo el día y sufrí un golpe de calor. Amo España - vine aquí otra vez porque adoro su cultura, comida y ambiente, pero en todos los países hay estafadores. ¡Eviten este lugar a toda costa!

This place is actually great me and my family went here today and the dolphin show was gorgeous we…read morealso went to see the sea lions and there so beautiful the only few let downs are the to swim with the sea lions after the sea lion show we asked a colleague where do we wait for the swim with sea lions she said that we had to wait where we were so we went to go have a photo with the parrots after that we came back and waited it took 10 minutes just to get someone to look at our tickets they looked at our tickets and told us we had too change the time to 4 pm we were very angry about this!. Overall nice place.also for the shows they use Spanish first then English which is very good!

From the owner: Go Kart Benidorm – La Vila es un emocionante circuito de karts ubicado entre Benidorm, La Cala y…read moreVillajoyosa, ideal para turistas y residentes que buscan una experiencia única sobre ruedas. Ofrecemos diversión para todas las edades en una pista diseñada para la adrenalina, la competición y el disfrute en grupo o familia. Ya sea que estés de vacaciones en la Costa Blanca o vivas cerca, Go Kart Benidorm La Vila es una de las actividades más emocionantes cerca de Benidorm. Disfruta de carreras de karts al aire libre con total seguridad, atención profesional y los mejores precios en karting. A solo minutos de las playas. Ideal para cumpleaños, despedidas, eventos de empresa o un día lleno de velocidad.

Was a fun day out for all the family with mini-golf, kids rides and machine arcade. Nice to pop by…read moreeither during the day or in the evenings.