I was very pumped to drop in at this box and when I got there I wasn't even greeted hello. I went up and said I wanted to drop in. Not even a ty for choosing us or hi my name is and where are you coming from nothing. Just a stone face fill this waiver out it's $20. I wasn't even asked how long have you been cross-fitting. Since he looked so young I attributed it to just that young mentality and said let me just give the members and coaches a chance. I did uber all the way out here so I'm going to stick it out. Thankfully coach Rene introduced himself, brought me over to the group, explained what we would be doing and the members were friendly and great. It was actually a sick wod and good programming. But I believe the experience should definitely start at the door and perhaps they should maybe give that young man a lesson or two on customer service. They are located very close to a heavily tourist area so I assume lots of drop ins come through. Despite the initial customer service I do support boxes and love what they are doing and even purchased a few tshirts to bring back home as gifts. I would recommend this box based on the programming and coaching. read more